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Hotel Imperial

3.0 star property
Hotel with restaurant, near Xalapa Cathedral

Choose dates to view prices

In the heart of the city, Hotel Imperial offers a warm welcome with continental breakfast, a restaurant and in-room WiFi. Savor local flavors at the restaurant or plan your next meeting at the business center. Guests appreciate multilingual staff who cater to their needs.

Reviews

6.6 out of 10
Good

Popular amenities

  • Free breakfast
  • Non-smoking
  • Pet friendly
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Business center
  • Air conditioning
  • Meeting room
  • Multilingual staff
  • Wedding services
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • TV in a common area

Feel at home (5)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Free toiletries
The current price is CNY233
CNY274 total
includes taxes & fees
Nov 15 - Nov 16

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard One Double Bed

Standard One Double Bed | Iron/ironing board, free WiFi, bed sheets

Standard One Double Bed

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room, 3 Twin Beds

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
Daily housekeeping
  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Single Room

Basic Single Room | Iron/ironing board, free WiFi, bed sheets

Basic Single Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
Daily housekeeping
  • Sleeps 1
  • 1 Large Twin Bed

Similar properties

Exterior
Hotel Majova Inn Xalapa
  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 212 reviews
The price is CNY263
CNY311 total
includes taxes & fees
Nov 15 - Nov 16
Hotel Majova Inn Xalapa
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About the neighborhood

Map
Avenida Rafael Murillo Vidal 56, Xalapa, VER, 91060

What's nearby

  • Los Berros Park - 3 min walk - 0.3 km
  • Xalapa Cathedral - 12 min walk - 1.0 km
  • Juarez Park - 12 min walk - 1.0 km
  • Paseo de los Lagos Park - 12 min walk - 1.0 km
  • Xalapeno Stadium - 14 min walk - 1.2 km

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 25 min drive
  • General Heriberto Jara Intl. Airport (VER) - 123 min drive
  • Xalapa Station - 15 min drive

Restaurants

  • ‪Pico de Gallo - ‬4 min walk
  • ‪Cinteotl Atoles y Tamales - ‬1 min walk
  • ‪Taqueria "El Rey del Taco - ‬2 min walk
  • ‪Pastalatte Pasta Bar & Brunch - ‬1 min walk
  • ‪El Bacano Xalapa - ‬2 min walk

About this property

Hotel Imperial

Hotel Imperial offers a great location, putting you within a 15-minute walk of Xalapa Cathedral. For a bite to eat, guests can check out Palatino, which serves breakfast, lunch, and dinner.

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: 7:00 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 55 lbs per pet)*
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property
    • No alcohol served onsite

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–11:30 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Television in common areas
  • Banquet hall

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Mobile key entry

Special features

Dining

Palatino - This family restaurant serves breakfast, lunch, and dinner.

Fees & policies

Pets

  • Pet deposit: MXN 50 per stay
  • Pets are allowed for an extra charge of MXN 249 per pet, per day

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property only accepts cash.
Cashless transactions are available.

Also known as

Hotel Imperial Xalapa
Imperial Xalapa
Hotel Imperial Hotel
Hotel Imperial Xalapa
Hotel Imperial Hotel Xalapa

Frequently asked questions

Does Hotel Imperial offer free cancellation for a full refund?

Yes, Hotel Imperial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Imperial?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 55 lbs per pet. There's a charge of MXN 249 per pet, per day, and there's also a deposit of MXN 50 per stay. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Imperial?

Sorry, there's no onsite parking at Hotel Imperial.

What are the check-in and check-out times at Hotel Imperial?

Check-in start time: 1:00 PM; Check-in end time: 7:00 AM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Imperial?

No, this hotel doesn't have a casino, but Big Bola Casino (6-min drive) is nearby.

Are there restaurants at or near Hotel Imperial?

Yes, there's an onsite restaurant, Palatino.

What's the area around Hotel Imperial like?

Hotel Imperial is a short 11-minute walk from Xalapa Cathedral and 12 minutes' walk from Juarez Park.

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Hotel Imperial Reviews

Reviews

6.6

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

No me hicieron la reservación y no me de dieron cuarto. No voy a pagar
José, 1-night trip

2/10 Poor

El personal es mal encarado, segun la habitación ya estaba pagada por expedia y me exigian el pago ahi, habitación muy pequeña, baño diminuto, muy mal relacion precio-habitación Al prestarme la plancha me pidieron mi cre
ANGEL, 1-night trip

10/10 Exceptional

Es un lugar sencillo y todo el personal es muy amable, solo que es un lugar con mucho eco y no sé si fue el personal de limpieza, pero se escuchaban sus voces hasta mi habitación y no estaban hablando en volumen fuerte. Excelente para viajar con mascotas.
Fernanda, 1-night trip

8/10 Very good

Muy buen servicio muchas gracias a la persona que me ayudo a calentar un desalluno era un muchacho muchas. Gracias y muy amable....
Felipe, 1-night trip

10/10 Exceptional

bien la estancia
Marco, 1-night trip

2/10 Poor

Desastre
Jose, 17-night trip

10/10 Exceptional

Recomendable
Payola, 1-night trip

10/10 Exceptional

Buena elección para viajes emergentes.

La recepción muy lineal, el servicio en restaurante agradable aunque un poco lento ya que solo habia una persona. El cuarto de buen tamaño con los servicios básicos en funcionamiento. Diría que un poco incómodo el colchón pero por el precio acorde. Resaltó la buena limpieza de todo el espacio a ocupar.
Santander, 1-night trip

10/10 Exceptional

Lo que me mas me agrado fue el check in fue super facil y rápido, lo que no me agrado del todo es cuando llegue ala habitacion, parecia que las sababas habian sido usadas con anterioridad, me atrevi a oler la sabana y era aceite pero a smple vista parecia algo mas... Tamaño no me gusto del todo lo senti pequeño... Parecua de juguete y en lo personal la vez pasada que asisti me toco una habitacion con mejor proporcion y era igual para fos personas y la cama mas grande..
Isabel Cristina, 1-night trip

2/10 Poor

La recepcionista con mala cara, el hotel sucio, la habitación demasiado pequeña, el agua de la regadera congelada no tiene agua caliente, y mucho ruido de gente afuera de la habitación.
Hitzel, 1-night trip

10/10 Exceptional

Acogedora, excelente ubicación
PATRICIA I, 1-night trip

6/10 Good

Excelente ubicación, modernizar las instalaciones, cambiar las camas.
Raúl Agustín, 1-night trip

6/10 Good

Sin estacionamiento :(

El hotel en general muy bueno solo que hice reservación en línea y ofrecían estacionamiento y la realidad es que no cuentan con él; ese detalle te deja un mal sabor de boca, aun así, ahora que ya sé si volvería.
Jose Antonio, 1-night trip

2/10 Poor

Las habitaciones estan mal construidas en desnivel y es dificil para personas de la tercera edad

2/10 Poor

No me gustó no tengo en estacionamiento y el baño está súper horrible y súper pequeño.. todo lleno le escalones que apenas si puedes saber en dónde está la regadera lo canales de tv en blanco y negro y ni se diga de la atención del personal.. no sé si tenían sueño o les daba igual atender o no.. y la principio me dieron un cierto que ya estaba ocupado.. tuve que volver a bajar para decirles que había ya maletas en la habitación que me había asignado. Mal todo...

8/10 Very good

Buen servicio

8/10 Very good

Es un lugar muy agradable lo unico que hace que no sea excelente es que no cuenta con estacionamiento de allí en fuera el lugar es muy muy agradable y acojedor
Fredy Ricardo, 1-night trip

8/10 Very good

Hotel en una zona céntrica y conveniente. Un gran plus que sea pet friendly.
2-night trip

6/10 Good

regular

regular

6/10 Good

Buen servicio

Bien en general, la television se ve en blanco y negro

6/10 Good

Cómodo y bien ubicado

6/10 Good

hotel practico por su ubicacion

Un hotel con personal muy amable y atento sin embargo las instalaciones no concuerdan con su costo! son algo sencillas!

10/10 Exceptional

excelente

muy buen hotel y centrico

8/10 Very good

hotel nice cerca del centro

estancia agradable, personal atento. bonita decoracion

4/10 Fair

Not a nice hotel

I would never ever reccomend this hotel to anybody who plans to travel to Xalapa.. Run away