In the charming town of Eluan, El Puerto Hotel offers a serene getaway with a beautiful garden and convenient in-room WiFi. Unwind with luggage storage, tour assistance, and refreshing water from the dispenser.
No.252, Shadao Rd., Hengchun, Pingtung County, 946
What's nearby
Kenting National Park - 1 min walk - 0.0 km
Sand Island - 1 min walk - 0.0 km
Shell Sand Exhibition Hall - 1 min walk - 0.2 km
Eluanbi Lighthouse - 2 min drive - 2.0 km
Eluanbi Park - 2 min drive - 2.0 km
Restaurants
雲鄉 - 7 min drive
星巴克 Starbucks - 6 min drive
墾丁凱撒-發現西餐廳 Compass Restaurant - 7 min drive
紅磚窯手工窯烤Pizza - 7 min drive
墾丁凱撒-小灣酒吧 Beach Bar - 7 min drive
About this property
El Puerto Hotel
El Puerto Hotel puts you within a 10-minute drive of Kenting Night Market. Guests will have free perks like WiFi, self parking, and wired internet.
At a glance
DONE
Hotel size
22 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls and litter boxes available
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Ecotours nearby
Scooter/moped rentals nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Accessibility
Upper floors accessible by stairs only
Hardwood flooring in room
Room amenities
Be entertained
42-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Private bathroom
Shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Mini-fridge
More
Housekeeping on request
Access via exterior corridors
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: TWD 1000 per day
Pets are allowed for an extra charge of TWD 1500 per accommodation (may vary based on length of stay)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.
Also known as
El Puerto Hengchun
El Puerto Hotel Hengchun
El Puerto Hotel Hotel
El Puerto Hotel Hengchun
El Puerto Hotel Hotel Hengchun
Frequently asked questions
Does El Puerto Hotel offer free cancellation for a full refund?
Yes, El Puerto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at El Puerto Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of TWD 1500 per accommodation, per day, and there's also a deposit of TWD 1000 per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at El Puerto Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at El Puerto Hotel?
Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Check-out time is 11 AM.
What's the area around El Puerto Hotel like?
El Puerto Hotel is located on the boardwalk/promenade in Eluan, a short 20-minute walk from Eluanbi Lighthouse and 20 minutes' walk from Eluanbi Park.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
El Puerto Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
7.6
Location
8.4
Staff & service
8.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Apr 1, 2024
This is a wonderful property. A bit far from the center but great for our purpose of cycling.
Hsi Ping
Hsi Ping, 1-night trip
Verified
10/10 Exceptional
Mar 24, 2025
Amazing experience !!!
A fantastic room with HUGE space , lovely decoration in whole room , bathroom was soooo nice even without bathtub , cats are adorable , anyway i will come back again for sure!
CHIU-CHUN
CHIU-CHUN, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2023
Excellent service from the staff. The room is big and hotel is close to the beach but unfortunately beach was closed. The location is remote so you need a car or moped.
Kevin
Kevin, 3-night trip
Verified
4/10 Fair
Dec 20, 2023
The room is spacious and has a great view of the ocean, and cleaned well. However our check-in experience was unpleasant, or I should rather say, non-existent. Despite I replied to the hotel’s email inquiry on our arrival time, we arrived late around 11pm, and found the hotel entrance locked and all lights shut. We stood in rain trying to figure out how to get in. Their phone number listed on Expedia doesn’t work. We finally got into the lobby by pressing a button labeled as “do not use,” and found another phone number listed for “after hour service” which no one picks up. We searched for a while but had no luck, and had to download a massaging app to try to get in touch with their receptionist. After a few calls with no response, they finally messaged back to say that they have hidden our room key in the front desk. The hotel could have helped us to save all the trouble by either letting us know they are not equipped to accommodate late check in, or by providing us with access information ahead of time. It’s unfortunately a very frustrating experience trying to search for clues in rain and darkness, and worries about if we have a space to stay for the night. We didn’t meet any of their staff / anyone else till we leave next morning. Please be aware of the late check in issue if you may arrive late - their Google review says they have 24 hour staff onsite but that’s not the case.
Yuntong
Yuntong, 1-night trip
Verified
8/10 Very good
Sep 13, 2024
Good location and very spacious room. The whole hotel seems under renovation/refurbishment.
Ägarna helt fantastiska. otroligt stort rum.
Tyst och lugnt. Fint korallrev över gatan.
Skyddat område så beachen inte tillgänglig.
Bad inte lämpligt. vassa koraller.
om mansöker lugn och ro lång från allt och all så är detta magiskt. Vänligheten otrolig fin.
stefan
stefan, 1-night trip
Verified
10/10 Exceptional
Jan 4, 2026
很安靜,服務親切,風景佳,值得體驗
Aialn
Aialn, 1-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Wir fanden es super hier.
Auch wenn wir leider kein Zimmer mit Meerblick bekommen haben, wie alle anderen Gäste.
Vor hat er dennoch super gefallen.