In the heart of Waterloo, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs offers a perfect blend of comfort and convenience. Start your day with a delicious breakfast buffet, stay active at the gym or relax by the indoor pool. With free in-room WiFi, helpful staff and tour/ticket assistance you'll feel right at home.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Connecting rooms available
Non-smoking
24/7 front desk
Air conditioning
Main amenities (12)
Daily housekeeping
Indoor pool
Fitness center
Business center
Terrace
24-hour front desk
Coffee/tea in a common area
Computer station
Front-desk safe
Snack bar/deli
Vending machine
Self-serve laundry
Feel at home (6)
Free cribs/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Terrace
The current price is CNY772
CNY772
CNY908 total
includes taxes & fees
Sep 7 - Sep 8
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Standard Room, 2 Queen Beds, Accessible
Standard Room, 2 Queen Beds, Accessible
8.08.0 out of 10
Very good
11 reviews
(11 reviews)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
30 sq m
Sleeps 4
2 Queen Beds
View all photos for Suite, 2 Queen Beds
Suite, 2 Queen Beds
8.88.8 out of 10
Excellent
26 reviews
(26 reviews)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
37 sq m
Sleeps 6
2 Queen Beds
View all photos for Suite, 1 King Bed, Jetted Tub
Suite, 1 King Bed, Jetted Tub
7.47.4 out of 10
Good
6 reviews
(6 reviews)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
33 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
8.88.8 out of 10
Excellent
87 reviews
(87 reviews)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
30 sq m
Sleeps 4
2 Queen Beds
Standard Room
8.48.4 out of 10
Very good
16 reviews
(16 reviews)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Sleeps 2
1 King Bed OR 1 Queen Bed
Standard Room, 1 King Bed
8.68.6 out of 10
Excellent
44 reviews
(44 reviews)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
32 sq m
Sleeps 3
1 King Bed
View all photos for Suite, 1 King Bed with Sofa bed
Suite, 1 King Bed with Sofa bed
9.49.4 out of 10
Exceptional
16 reviews
(16 reviews)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
37 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, Multiple Beds
Suite, Multiple Beds
9.29.2 out of 10
Wonderful
28 reviews
(28 reviews)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
37 sq m
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed
View all photos for Standard Room, 1 King Bed, Accessible
Standard Room, 1 King Bed, Accessible
9.09.0 out of 10
Wonderful
8 reviews
(8 reviews)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
33 sq m
Sleeps 2
1 King Bed
Similar properties
Hampton Inn & Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs
14 Benjamin Rd, Farmer's Market Road, Township of Woolwich, ON, N2V 2J9
What's nearby
St. Jacobs Market District Visitor Information Centre - 1 min walk - 0.0 km
St. Jacobs Outlets - 2 min walk - 0.2 km
St Jacobs Farmers Market - 3 min walk - 0.3 km
Conestoga Mall - 3 min drive - 3.3 km
University of Waterloo - 5 min drive - 3.2 km
Getting around
Kitchener, ON (YKF-Region of Waterloo Intl.) - 24 min drive
Kitchener Station - 14 min drive
Guelph Central Station - 32 min drive
Guelph, ON (XIA-Guelph Train Station) - 32 min drive
Restaurants
The Fritter Co - 5 min walk
McDonald's - 4 min drive
Tim Hortons - 4 min drive
Subway - 4 min drive
Tim Hortons - 20 min walk
About this property
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG puts you within a 10-minute drive of St Jacobs Farmers Market and University of Waterloo. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool. A snack bar/deli and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the comfortable beds and helpful staff.
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast
Coffee/tea in a common area
Snack bar/deli
What to do
Bicycle rentals nearby
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Safari nearby
Kayaking nearby
Downhill skiing nearby
Scooter/moped rentals nearby
Sledding nearby
Working away
Business center
Meeting room
Computer station
Conference space (1200 square feet)
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness center
An indoor pool
Banquet hall
Traditional architecture
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Assistive listening devices available
Wheelchair-accessible registration desk
Room amenities
Be entertained
42-inch LED TV
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Egyptian cotton sheets
Select Comfort mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Rollaway beds are available for CAD 25.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 10 PM
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel St Jacobs
Holiday Inn Express Hotel St Jacobs Hotel
Holiday Inn Express Hotel St Jacobs Hotel Waterloo
Holiday Inn Express Waterloo St Jacobs Township of Woolwich
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Ontario
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Express Waterloo St Jacobs To
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Holiday Inn Express Hotel Suites Waterloo St Jacobs by IHG
Holiday Inn Express Hotel Suites Waterloo St Jacobs an IHG Hotel
Frequently asked questions
Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.
Are pets allowed at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG and nearby?
Have fun with nearby winter activities like cross-country skiing, sledding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes safari tours, ecotours, and segway rentals. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
What's the area around Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG like?
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG is in the heart of Township of Woolwich, a short 4-minute walk from St Jacobs Farmers Market and 3 minutes' walk from St. Jacobs Country Playhouse. Travelers say the area is walkable and ideal for skiing.
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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Market
Bathroom
Shower
Elevator
Parking
What guests liked
Breakfast was consistently described as delicious, great, and beyond expectation with many choices. (114 reviews)
The pool area was a highlight, with many guests praising its cleanliness, size, and suitability for kids. (28 reviews)
The property offers a convenient location with nearby dining options, including a restaurant with a huge menu and a variety of hot breakfast choices. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 4, 2025
Beds are comfortable, food is great
Analyn
Analyn, 1-night trip
10/10 Excellent
Jul 28, 2025
Great location
Clean rooms
Friendly
suzanne
suzanne, 1-night trip
10/10 Excellent
Jul 26, 2025
It was a wonderful hotel.
Chin-Lien
Chin-Lien, 1-night trip
10/10 Excellent
Jul 30, 2025
Everything exceeded my expectations, would definitely stay again, rooms are so spacious, friendly staff
Rhonda
Rhonda, 1-night trip
10/10 Excellent
Aug 8, 2025
Central location was great for accessing the market nearby without worrying about driving to find a new parking spot!
Christina
Christina, 1-night trip
10/10 Excellent
Jul 14, 2025
Courteous staff, immaculately clean rooms, comfortable beds, great breakfast.
Lesley
Lesley, 1-night trip
10/10 Excellent
Jul 27, 2025
Very clean and staff were super friendly. Definitely stay there again
susan
susan, 1-night trip
10/10 Excellent
Aug 5, 2025
The food for breakfast was fine, and the service was great..
Tammy
Tammy, 1-night trip
10/10 Excellent
Jul 25, 2025
We love this hotel! We stay here every time we visit. Staff is always pleasant, beds are comfy, building and rooms are immaculate and the breakfast is delicious 😊
Debbie
Debbie, 1-night trip
10/10 Excellent
Aug 7, 2025
Plenty of restaurant options available. Shopping close, and amenities close.
Kevin
Kevin, 1-night trip
10/10 Excellent
Aug 7, 2025
Check in was quick and the staff are very friendly. This is our third visit here. It is always great!
Sarah
Sarah, 1-night trip
10/10 Excellent
Jul 30, 2025
the hotel was amazingly clean, the room was beautiful and the staff was very friendly! definitely would go back if in the area!!
Theresa
Theresa, 1-night trip
10/10 Excellent
Aug 2, 2025
The staff was excellent and kind.
I liked the hot food for breakfast.
Eleanor
Eleanor, 2-night trip
10/10 Excellent
Jul 14, 2025
We had an excellent stay.
Rooms very clean and well appointed.
Staff pleasant
Will stay again when in the area.
Michelle
Michelle, 2-night trip
10/10 Excellent
Jul 24, 2025
The breakfast was delicious and hot!
Helen
Helen, 1-night trip
10/10 Excellent
Jul 11, 2025
We had a wonderful stay, breakfast was delicious. The place was clean and the staff was very helpful.
Joshlyne
Joshlyne, 2-night trip
10/10 Excellent
Aug 1, 2025
Fantastic customer service
Awesome breakfast
Pool chlorine was super strong.
Aaron White
Aaron White, 2-night trip
10/10 Excellent
Jun 22, 2025
Hotel was clean, staff friendly, breakfast great.
Karen
Karen, 1-night trip
10/10 Excellent
Jul 9, 2025
Staff were friendly, room was clean and quiet and it was conveniently located to walk to everything we wanted to see.
Laura
Laura, 1-night trip
10/10 Excellent
Jul 21, 2025
The hotel and staff met and exceeded expectations.
Jacqueline
Jacqueline, 1-night trip
10/10 Excellent
Jul 12, 2025
Great spot for a quick family getaway. Spacious room, fun pool, and yummy breakfast in the morning. Very close to Jacob’s market, another fun place to go to.