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The Residences at The Ritz-Carlton Jakarta, Pacific Place

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Pacific Place

Choose dates to view prices

The Residences at The Ritz-Carlton Jakarta, Pacific Place is a luxurious haven near Gelora Bung Karno Stadium and Senayan National Golf Club. Unwind with aromatherapy or hydrotherapy at The Spa, indulge in shopping on site, or lounge by the outdoor pool. Guests can also enjoy WiFi, a coffee shop/cafe and garden.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Parking available
  • Spa
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Separate bathtub and shower
  • Separate dining area
  • Living room
  • Premium TV channels
The current price is CNY1,302
CNY1,433 total
includes taxes & fees
Nov 30 - Dec 1

Why we love this property

Spa serenity
A full-service spa offers aromatherapy, body scrubs, and hot stone massages at this state park hotel. Relaxation continues in the sauna and rooftop garden.
Lush state park retreat
This luxury hotel in the city center provides picture-perfect views of the state park. The rooftop garden beckons with its curated furnishings.
Taste sensations
This hotel offers culinary options at its restaurant, cafe, and bar. Full breakfast with vegetarian and vegan choices provides a flavorful start.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Grand Room, 1 Bedroom, Non Smoking, City View

46-inch LED TV with cable channels, TV, DVD player

Grand Room, 1 Bedroom, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 80 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Bedrooms, Non Smoking, City View (Balcony)

Premium bedding, in-room safe, individually furnished, desk

Grand Room, 2 Bedrooms, Non Smoking, City View (Balcony)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 123 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Bedroom, Non Smoking, City View (Balcony)

Premium bedding, in-room safe, individually furnished, desk

Executive Room, 1 Bedroom, Non Smoking, City View (Balcony)

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 91 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms, Non Smoking, Garden View

Premium bedding, in-room safe, individually furnished, desk

Executive Room, 2 Bedrooms, Non Smoking, Garden View

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 133 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 3 Bedrooms, Non Smoking, City View

Executive Room, 3 Bedrooms, Non Smoking, City View | Premium bedding, in-room safe, individually furnished, desk

Executive Room, 3 Bedrooms, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 165 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 Double Beds

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9.8 out of 10, Exceptional, 133 reviews
The price is CNY1,195
CNY1,446 total
includes taxes & fees
Nov 23 - Nov 24
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About the neighborhood

Map
Jl. Jendral Sudirman Kav. 52-53, Jakarta, Jakarta, 12190

What's nearby

  • Pacific Place - 1 min walk - 0.0 km
  • Gelora Bung Karno Stadium - 17 min walk - 1.5 km
  • Kota Kasablanka Mall - 4 min drive - 4.3 km
  • Grand Indonesia - 5 min drive - 4.6 km
  • Central Park Mall - 6 min drive - 7.4 km

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 26 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 42 min drive
  • Kuningan Station - 5 min drive
  • Pancoran Station - 6 min drive
  • Rasuna Said Station - 7 min drive
  • Istora MRT Station - 9 min walk
  • Senayan MRT Station - 14 min walk
  • Bendungan Hilir Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ippudo - ‬4 min walk
  • ‪Pasola - ‬2 min walk
  • ‪Kintan - ‬1 min walk
  • ‪TWG Tea Salon & Boutique - ‬1 min walk
  • ‪Harland+Holden - ‬1 min walk

About this property

The Residences at The Ritz-Carlton Jakarta, Pacific Place

At The Residences at The Ritz-Carlton Jakarta, Pacific Place, you'll be within a 10-minute drive of Blok M Square and Gelora Bung Karno Stadium. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. There's an outdoor pool and a bar/lounge, and in-room conveniences at this luxurious hotel include washers/dryers and refrigerators. Public transportation is just a short walk: Istora MRT Station is 9 minutes and Senayan MRT Station is 14 minutes.

At a glance

DONE

Hotel size

    • 132 rooms
    • Arranged over 39 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2:30 PM
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • WiFi and wired internet access in public areas*
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Onsite self parking (IDR 120000 per day)
    • Onsite valet parking (IDR 170000 per day)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • Shopping mall on site
  • Full-service spa
  • 24-hour pool access
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 57
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • DVD player
  • 46-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board
  • Washer and dryer
  • Window screens

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished
  • Separate dining area
  • Separate living room

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Free bottled water
  • Cookware, dishes, and utensils
  • Dishwasher
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 17 years old are not allowed in the spa without adult supervision.

Fees & policies

Refundable deposits

  • Deposit: IDR 1000000 per stay

Optional extras

  • WiFi is available in guestrooms for IDR 330000 per day (rates may vary)
  • WiFi is available in public areas for IDR 330000 per day (rates may vary)
  • Wired internet access is available in guestrooms for IDR 330000 per stay (rates may vary)
  • Wired internet access is available in public areas for IDR 330000 per stay (rates may vary)
  • Full breakfast is offered for an extra charge of approximately IDR 278000 to 336380 for adults, and IDR 98000 to 118580 for children
  • Airport shuttle service is offered for an extra charge of IDR 440000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for IDR 550000.0 per night

Parking

  • Self parking costs IDR 120000 per day
  • Valet parking costs IDR 170000 per day

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Children under 17 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Residences Ritz-Carlton Jakarta Pacific Place
Residences Ritz-Carlton Pacific Place
Residences Ritz-Carlton Pacific Place Hotel
Residences Ritz-Carlton Pacific Place Hotel Jakarta
Residences Ritz-Carlton Jakarta Pacific Place Hotel
The Residences at The Ritz Carlton Jakarta Pacific Place
Resinces RitzCarlton Pacific
The Residences at The Ritz-Carlton Jakarta, Pacific Place Hotel

Frequently asked questions

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place offer free cancellation for a full refund?

Yes, The Residences at The Ritz-Carlton Jakarta, Pacific Place does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Yes, there's an outdoor pool. Guests have 24-hour pool access.

Are pets allowed at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Yes. Self parking costs IDR 120000 per day. Valet parking costs IDR 170000 per day.

Is airport shuttle service offered by The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Yes, an airport shuttle is available. The charge is IDR 440000 per vehicle one-way.

What are the check-in and check-out times at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Check-in start time: 3 PM; Check-in end time: 2:30 PM. Check-out time is noon. Express check-out is available.

What is there to do at The Residences at The Ritz-Carlton Jakarta, Pacific Place and nearby?

The Residences at The Ritz-Carlton Jakarta, Pacific Place has a spa and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Yes, there's an onsite restaurant.

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes cookware, a refrigerator, and a microwave.

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Residences at The Ritz-Carlton Jakarta, Pacific Place like?

The Residences at The Ritz-Carlton Jakarta, Pacific Place is in Sudirman Central Business District, a short 9-minute walk from Istora MRT Station and 11 minutes' walk from fX Sudirman Mall.

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The Residences at The Ritz-Carlton Jakarta, Pacific Place Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent location with large rooms that can accommodate families! Loved the 3 bedroom apartment that had a separate helper’s room. Breakfast was great with a semi buffet approach, staff were helpful especially the concierge team who were very helpful with coordinating deliveries for us. The rooms were comfortable with great beds and pillows. The only downside was the age of the rooms and the lack of usb charging ports, definitely something for management to consider installing.
Zan Yi Ian, 3-night trip

10/10 Exceptional

Very good
SUNG IL, 3-night trip

8/10 Very good

Family Trips with Kids

Location, staff services from the 1st till the last day of stays are superb. Housekeeping needs improvement in terms providing the necessity like towels and toilet papers etc. Breakfast selection is as expected. After service hotel service is super good as the hotel make an effort to contact us via email on the items that we have left behind on purposed. 😂👍
3-night trip

10/10 Exceptional

My family and I of four, which includes a three and 5-year old, loved our 5 days at the Ritz Carlton Pacific Place. What sets itself apart are its service, location, and amenities. The hotel has world-class service from the staff, including breakfast, front desk, concierge, spa, and pool. I’d like to thank Roch Fari from the spa and pool, who was extremely helpful and attentive. This location cannot be beaten; few hotels in Jakarta can provide everything you need within Pacific Place Mall. It’s within steps of the Jakarta MRT to get around the city and Hutan Kota. I will return in the future because my family loves the pool, and I especially love the amenities, such as the whirlpool, cold plunge, and steam room.
Chandra, 4-night trip

8/10 Very good

老舊
ChinYi, 2-night trip

10/10 Exceptional

Great location and great hotel
Ben, 1-night trip

8/10 Very good

Very good
Mohan Persad, 1-night trip

10/10 Exceptional

Location and hotel staff are amazing, and it is a premium service apartment choice in Jakarta. Highly recommended
Wan Tat, 2-night trip

10/10 Exceptional

Location is very good
MR Alain, 2-night trip

10/10 Exceptional

Big, clean and nice room apartment. Really good service!
Nice complimentary
Beautiful Jakarta
View from our toilet
4-night trip

10/10 Exceptional

My short stay at The Ritz-Calrton Jakarta, Pacific Place was amazing. The hospitality was top notch and I have nothing to complain about. The best part of the stay was the incredible customer service they provided from the moment i step in the hotel to the very moment i took my leave. Superb stay and worth every money spent.
Noor Fairuza, 2-night trip

10/10 Exceptional

Alles was geweldig geregeld! Medewerkers waren ontzettend vriendelijke medewerkers, speciale dank aan dhr Fajri.
Fakhri, 8-night trip

8/10 Very good

The room was big and clean. location ideal for meetings and restaurants just next to the mall
Arivazagan, 2-night trip

10/10 Exceptional

자카르타에서의 좋은 기억

만족합니다!!
1-night trip

6/10 Good

Just okay. Not really a 5 stars

Staffs are lovely. Parking area non dedicated to stay over guests, had to find available space far from hotel lobby (had to move the car to near lift after mall closed at night) Bed and pillows are bad (really bad) hurt my back and neck (my wife's too) Cleanliness are acceptable, not convenient though. No bar soap, no extra towel in the kitchen, outdated furniture. Decent TVs Staffs are great
handry, 2-night trip

10/10 Exceptional

Very Convenient/Great Staff

The apartments are a bit dated, but had everything needed. The location was very convenient for food shopping, restaurants and MRT and taxi transit. The front desk was very helpful at addressing any issues and supplying extra kitchen equipment (thank you Naomi!).
David, 4-night trip

6/10 Good

Good but not really on Ritz Carlton High Level!

The apartment was comfortable and with a good setup. The water dispenser was making too much noise and we had to disconnect it from the plug. The bathrooms were not totally clean, and we found hairs from the previous resident. The slippers supplied were used by the previous resident, and although this was a two bedroom apartment for 4 persons only 2 used set of slippers supplied. The standard was not the same (was lower) than the Ritz Carton Hotels in London and Berlin where I often stay. The button for the floor in one elevator was not working. The mattress of the bed was of average to low quality. Breakfast was ok, but nothing to talk about.
Minas, 1-night trip

10/10 Exceptional

Everything and everyone as their service was impeccable.
1-night trip

10/10 Exceptional

非常建議第一次來雅加達的旅客入住這邊

這是一間小的公寓，很舒服，視野很好，很安全的地方。飯店連接這商場，有超市和各式各樣的商店。
2-night trip

10/10 Exceptional

部屋がとにかく広い。 床が大理石なのが好きだった。
Nao, 3-night trip

10/10 Exceptional

loved the staff, the kindness, the small caring details, the being present with the needs of the client
EugeniaGajardo, 2-night trip

8/10 Very good

Good location but no good restaurant in the hotel. Staffs were nice.
4-night trip

2/10 Poor

Very poor service for a RC brand. I’ve stayed at much lower class hotels in Jakarta which had 5 star service. It’s probably due to the fact that these workers are paid a few bucks a day to deliver their souls to upper class snoots. Marriott needs to address this concern to this particular property. Overall the rooms were huge, properly stocked with the basic essentials and a very efficient cooling system. The location is attached to the mall in which you can buy a Lamborghini and have cheap food at the food court. The karaoke bar called D’something is pretty nice too. 2.5idr for 2 hours in a deluxe room.
Perek, 1-night trip

10/10 Exceptional

휴가

호텔이라면 레지던스로예약해서 곤란한상황이었는데 다행히호텔스닷컴에서 조치를취해주셔서 호텔로옮길수있었습니다 감사합니다
sunkyung, 7-night trip

10/10 Exceptional

Fabulous birthday surprise while on a work trip

Not only was my stay amazing, but the staff descretely discovered (on my passport) that it was my birthday the second night of my stay and surprised me with a birthday cake and song at my room. Was so nice of them.
Stephen, 2-night trip