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Alpenlodge

3.5 star property
Ski-in/ski-out hotel with ski shuttle, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Alpenlodge

Exterior
Spa
Exterior
Free daily buffet breakfast
Double Room | Hypo-allergenic bedding, desk, blackout drapes, soundproofing
Nestled close to Zermatt-Matterhorn Ski Paradise, Alpenlodge offers a serene retreat with a breakfast buffet, garden views from the terrace, and ski-in/ski-out access. Unwind in the sauna or steam room after exploring nearby slopes via ski shuttle and rent bikes for more leisurely adventures.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Ski facilities
  • Laundry facilities
  • Pet friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Free train station pick-up
  • Free train station drop-off
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Bar/lounge
  • Room service
  • Ski shuttle
  • Terrace

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY2,162
CNY2,315 total
includes taxes & fees
Aug 18 - Aug 19

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Maisonette Junior Suite with view to the Matterhorn

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Maisonette Junior Suite with view to the Matterhorn

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room with view to the Matterhorn

Family Room with view to the Matterhorn | Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Family Room with view to the Matterhorn

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Boutique Double Room with view to the Matterhorn

Boutique Double Room with view to the Matterhorn | Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Boutique Double Room with view to the Matterhorn

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Style Double Room with view to the Matterhorn

Style Double Room with view to the Matterhorn | Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Style Double Room with view to the Matterhorn

Highlights

Furnished balcony or patio
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room with view to the Matterhorn

Quadruple Room with view to the Matterhorn | Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Quadruple Room with view to the Matterhorn

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room | Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Spa
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9.4 out of 10, Exceptional, 671 reviews
The price is CNY2,056
CNY2,205 total
includes taxes & fees
Aug 20 - Aug 21
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About the neighborhood

Map
Zer Bännu 22, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.7 km
  • Zermatt Visitor Center - 10 min walk - 0.8 km
  • Zermatt - Furi - 14 min walk - 1.2 km
  • Sunnegga Ski Resort - 7 min drive - 1.1 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt (QZB-Zermatt Train Station) - 12 min walk
  • Zermatt Gornergratbahn Station - 12 min walk
  • Zermatt Station - 13 min walk
  • Free train station pick-up
  • Free train station drop-off
  • Ski shuttle (surcharge)

Restaurants

  • ‪Golden India - ‬12 min walk
  • Ristorante Pizzeria CasaMia
  • Bazaar
  • Madre Nostra
  • ‪Hornox - ‬10 min walk

About this property

Alpenlodge

Placing you just steps from Zermatt-Matterhorn Ski Paradise, Alpenlodge allows you more time for skiing with ski-in/ski-out access. You can enjoy après-ski drinks at the bar/lounge and the sauna makes for a relaxing end to a day on the slopes. Other features include a steam room, a terrace, and a garden. Skiers will appreciate the ski shuttle, along with access to ski passes and storage. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

English, French, German, Italian, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 12 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
    • Express check-in available
    • Minimum check-in age: 15
    • Check-out time is 11 AM

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 9:30 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15

Pets

    • Pets stay free

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Free train station shuttle*

Offsite

    • Ski shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service

What to do

  • Ski-in/ski-out access
  • Ski passes
  • Ski shuttle (surcharge)
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sledding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2005
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Elevator door width (inches): 31

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby
ROOM

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Ski shuttle service is offered for an extra charge

Renovations and closures

The property is closed between October 15 and November 24.

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, Union Pay, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Also known as

Alpenlodge
Alpenlodge Zermatt
Hotel Alpenlodge Superior Zermatt
Hotel Alpenlodge Zermatt
Alpenlodge Hotel Zermatt
Alpenlodge Superior Zermatt
Alpenlodge Superior
Alpenlodge Hotel
Hotel Alpenlodge
Hotel Alpenlodge Superior
Alpenlodge Hotel
Alpenlodge Zermatt
Alpenlodge Hotel Zermatt
HELP_OUTLINE

Frequently asked questions

Is Alpenlodge currently open?

The property is closed between October 15 and November 24.

Are pets allowed at Alpenlodge?

Yes, pets stay free.

Is parking offered on site at Alpenlodge?

Sorry, there's no onsite parking at Alpenlodge.

What are the check-in and check-out times at Alpenlodge?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is 11 AM. Express check-in is available.

What is there to do at Alpenlodge and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy amenities like a sauna, a steam room, and a picnic area. Alpenlodge also has a garden.

What's the area around Alpenlodge like?

Alpenlodge is a short 1-minute walk from Zermatt-Matterhorn Ski Paradise and 10 minutes' walk from Zermatt–Sunnegga Funicular.

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Alpenlodge Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

View
Service staff
Breakfast
Room
Spa
Train station
Ski
Amenities
Public sauna
Trip

What guests liked

  • Breakfast was consistently described as fresh, delicious, and with a variety of options. (14 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Excellent hotel
Abhinav, 2-night trip

10/10 Excellent

Great location, super cosy- would definitely stat here again!
Heather, 3-night trip

10/10 Excellent

Breakfast was great with specialty coffees and a great selection of food. The service and accommodations were excellent!
Jennifer, 2-night trip

10/10 Excellent

Good staff, good breakfast, nice place
View from our window
Erna, 1-night trip

10/10 Excellent

The property was unlike anything we’ve seen—amazing location, great rooms, and exceptional attention to detail. Our host Martin was wonderful, taking time to explain everything and even packed us breakfast for our early morning train.
Shruthi, 2-night trip

10/10 Excellent

This was such a beautiful spacious room with a wonderful balcony and view.If we had to do it again, we would’ve stayed there longer.
Jobil, 1-night trip

10/10 Excellent

We had an excellent stay at Alpenlodge! The room was spacious, beautifully furnished, and very comfortable. Waking up to a clear view of the Matterhorn was a highlight of our trip. The breakfast was lovely, with healthy and delicious options to start the day right. What truly made our stay memorable were the owners — incredibly kind, helpful, and welcoming. They shared great local tips about Zermatt and even assisted with booking local taxis whenever we needed. Highly recommend Alpenlodge for anyone looking for a peaceful, scenic, and warm experience in Zermatt!
karthikeya venkat, 2-night trip

10/10 Excellent

Very nice, cozy place, decorated with great taste and a lot of self-manufactured furnitured made from wood and metal. Humble and friendly owner-operators and service personnel. Great experience with wonderful views of the Matterhorn right from the lodge.
Ralph, 3-night trip

10/10 Excellent

Very helpful and friendly staff! Accommodations very clean.
Margaret, 7-night trip

10/10 Excellent

Excellent, highly recommend.
2-night trip

10/10 Excellent

Fantastic hotel and friendly reception. Great view of the Matterhorn too.
Daniel, 1-night trip

10/10 Excellent

Great hotel and wonderful food and service

10/10 Excellent

Great host. Very friendly. Rooms adequate. Some of the best views of Matterhorn from a guestlodge Price is according to this. Room would be a regular 3 star room. Would advise the cheese fondue for dinner. Breakfast spread very Swiss and delicious.
Paul, 1-night trip

10/10 Excellent

Very good property and the best Matterhorn view from the hotel. Really liked it. Breakfast was great.
Sujit, 2-night trip

10/10 Excellent

Great service.
Yongping, 1-night trip

10/10 Excellent

Martin and his wife are very friendly and hospitable. The breakfast was exceptional. The rooms were ever welcoming.
julie, 3-night trip

10/10 Excellent

Spacious room with beautiful views of the mountains around Zermatt. Great breakfast, friendly and helpful staff.
Susan, 2-night trip

10/10 Excellent

The property was quiet and clean and felt very safe. Breakfast each day was wonderful. It was a little bit of a walk to get to the main parts of town but it was still very easy and safe. Our room had an incredible view and we really enjoyed our stay.
Christina, 2-night trip

10/10 Excellent

Love the lodge feel! Earth atmosphere, quiet, with phenomenal views. Fresh farm tasting food was absolutely delightful on the palate. Staff were attentive, welcoming, and always greeting you with a smile. Loved our stay at Alpenlodge. Highly recommend!
Jessica, 3-night trip

10/10 Excellent

The decor is gorgeous. The staff is friendly and helpful. The hotel is located on a slope near wooded hiking trails. A perfect stay!
Lisa, 1-night trip

10/10 Excellent

I cannot say enough wonderful things about Alpenlodge. Not only is the hotel absolutely beautiful with stunning panoramic views of the Matterhorn and surrounding peaks, but the people are what truly make this place unforgettable. During my stay, I was traveling with a friend and, unfortunately, we weren’t getting along. It was an emotionally difficult situation to be in during a trip I had been looking forward to. When I spoke with Virginia at the front desk, she showed me such kindness, empathy, and professionalism that I instantly felt supported and reassured. She went out of her way to help me — arranging for an incredible room that gave me the space and peace I needed, with breathtaking views that felt like therapy in themselves. The room was cozy, quiet, and beautifully appointed — every detail was thoughtful and the view of the mountains from the balcony was absolutely spectacular. It gave me the clarity and calm I truly needed. Breakfast each morning was also such a treat — fresh, beautifully prepared, and served with care. Enjoying a peaceful meal while soaking in the views became one of my favorite parts of the day. Every single person I encountered at Alpenlodge was warm, welcoming, and genuinely kind. But Virginia stood out for how she helped me through a tough moment with such compassion — I’ll always be grateful to her. If you're looking for a stay in Zermatt that combines incredible views, comfort, and heart— Alpenlodge is the place.
Maura Gabrielle, 2-night trip

10/10 Excellent

Fantastic staff, going above and beyond on service, love the room dedicated to skis and the racks to dry the boots.
jean, 1-night trip

10/10 Excellent

Sorry for taking so long to post a review. I was staying here when Zermatt experienced the late season heavy snow, power outage l, and rail suspension in April 2025. It was a very unpleasant experience for the village, but I can say the staff at Alpenlodge went above and beyond. They had great compassion, professionalism, and empathy for all guests during this time. The only reason I’m leaving the review is because their extraordinary efforts during that time deserve commendation. Please keep in mind they also were trapped and without power in their private lives as they also reside in Zermatt. They kept the facility open as best able; updated the guests with recovery assistance news, and kept the facility accommodating. Aside from the problem; they operated with excellence in their normal operation. Very helpful with advice (esp hiking trails!) and where to eat or explore. I’d recommend alpenlodge to anyone wanting to stay in zermatt and not be in the overly crowded downtown corridor. Their spa facilities were a welcome retreat, and the hotel had great views. Again, my sincerely gratitude to the entire staff who assisted us for our stay. Thank you!
David, 4-night trip

10/10 Excellent

A truly AMAZING hotel! Deborah and Martin made my family and I feel so welcome. Great breakfast spread, fantastic staff, outstanding views of the Matterhorn and a beautiful spa. We had a wonderful time on our vacation thanks to you. We can’t wait to come back!! 😊
David, 3-night trip

10/10 Excellent

This property was very nice the amenities were great. Really enjoyed the spa with the sauna and steam room. The heated bathroom floors were also really nice. Staff were very kind and generous and provided an excellent stay. Highly recommend this place any time of year!