Located near a train station, Hôtel Alpes & Lac is a great choice for a stay in Neuchatel. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.
Neuchatel (QNC-Neuchatel Train Station) - 1 min walk
Neuchâtel Station - 1 min walk
Colombier Station - 12 min drive
Restaurants
Cactus - 7 min walk
Chez Bach & Buck - 5 min walk
Le Bleu Café - 7 min walk
Himalayan Momo - 9 min walk
Brasserie B'art - 6 min walk
About this property
Hôtel Alpes & Lac
Located near a train station, Hôtel Alpes & Lac is a great choice for a stay in Neuchatel. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.
At a glance
DONE
Hotel size
30 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (CHF 10 per day)
Onsite parking limited
Onsite garage
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11 AM on weekends
Restaurant
Bar/lounge
Coffee shop
What to do
Hiking/biking trails nearby
Sailing nearby
Windsurfing nearby
Working away
2 meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
Built in 1872
ATM/banking
Safe-deposit box at front desk
Terrace
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Sleep well
Soundproofed rooms
Alarm clock
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Onsite venue - restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately CHF 18 per person
Parking
Covered self parking costs CHF 10 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Alpes Lac
Alpes Lac Neuchatel
Hôtel Alpes & Lac
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes Lac Neuchatel
Hôtel Alpes Lac
Hôtel Alpes & Lac Hotel
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes & Lac Hotel Neuchatel
Frequently asked questions
Does Hôtel Alpes & Lac offer free cancellation for a full refund?
Yes, Hôtel Alpes & Lac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hôtel Alpes & Lac?
Sorry, pets aren't allowed.
Is parking offered on site at Hôtel Alpes & Lac?
Yes. Self parking costs CHF 10 per day. Parking spots may be limited.
What are the check-in and check-out times at Hôtel Alpes & Lac?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hôtel Alpes & Lac?
No, this hotel doesn't have a casino, but Casino Neuchatel (5-min walk) is nearby.
What is there to do at Hôtel Alpes & Lac and nearby?
Have fun with nearby activities like hiking, sailing, and windsurfing.
Are there restaurants at or near Hôtel Alpes & Lac?
Yes, there's an onsite restaurant.
What's the area around Hôtel Alpes & Lac like?
Hôtel Alpes & Lac is in the heart of Neuchatel, a short 1-minute walk from Neuchatel (QNC-Neuchatel Train Station) and 5 minutes' walk from Casino Neuchatel.
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Reviews
Hôtel Alpes & Lac Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.8
Location
8.8
Staff & service
8.6
Property conditions & facilities
Popular mentions
Service staff
View
Room
Reviews
Verified
10/10 Exceptional
Jan 8, 2026
Charming, convenient with beautiful views of the lake and town. Will stay here time and time again.
Alexander
Alexander, 1-night trip
Verified
10/10 Exceptional
Jan 15, 2026
Nice hotel, comfy bed, lovely shower, beside train station
Michael
Michael, 3-night trip
Verified
10/10 Exceptional
Sep 13, 2025
Great views! Good room! Good restaurant!
Yaw Peng
Yaw Peng, 6-night trip
Verified
8/10 Very good
Jul 18, 2025
Definitely get a room with a view of the lake! The staff were lovely and the location was across the road from the train station, but still quiet and safe.
Olivia
Olivia, 3-night trip
Verified
10/10 Exceptional
Jul 15, 2024
Amazing view and great location. Perfect for our short stay. Friendly helpful staff
jessica
jessica, 1-night trip
Verified
10/10 Exceptional
Apr 20, 2025
Great location near the train station. Quiet street with little noise. Great views over the lake
Simon
Simon, 1-night trip
Verified
8/10 Very good
Jul 5, 2025
Very good location friendly staffs. The restaurant the food was very good and a great setting but the waiters after they served us the meal disappeared and forgot to bring us our coffee and when it was time to pay I did need to look for a waiter no one was in the dining room. Great room very clean with a nice view of the lake and the Alpes.
Rene
Rene, 5-night trip
Verified
8/10 Very good
Oct 8, 2025
Comfortable and clean. Lovely view of the lake. Very limited dining choices. The hotel dining room is good, but I had to take a bus or walk to the center for more choice. Many places were closed on both Sunday and Monday, making it difficult to find a place to eat. Construction noise woke me by 7:30 on Monday, Tuesday and Wednesday.
Vasiliki
Vasiliki, 4-night trip
Verified
10/10 Exceptional
Mar 26, 2025
It's only a few minutes from the station. It was my second time staying there, and I had a good stay this time, too. The scenery from the window was so beautiful and calm, and the breakfast was delicious.
All the staff are very kind and pleasant.
If I could make a request, it would be more comfortable for me if there were slippers in the room.
I hope to come back again.
KAORU
KAORU, 1-night trip
Verified
10/10 Exceptional
Oct 10, 2024
Handy being 30 seconds away from train station. Not much in area as far as bars or restaurants. No bar in hotel either. Beautiful views of lake from room though.
Erik
Erik, 1-night trip
Verified
10/10 Exceptional
Sep 14, 2022
Beautiful views from the room and terrace and helpful staff
Rina
Rina, 2-night trip
Verified
10/10 Exceptional
Aug 20, 2025
Great view from the balcony. Excellent underground parking at the nearby train station. Spacious room with no noise.
Adam
Adam, 1-night trip
Verified
6/10 Good
Mar 20, 2026
Ok
Jonas
Jonas, 1-night trip
Verified
10/10 Exceptional
Oct 24, 2025
Very nice hotel with a great view, but construction noise was an issue during the day.
Paul
Paul, 4-night trip
Verified
10/10 Exceptional
Nov 2, 2022
Great place to stay. Charming
Rami
Verified
10/10 Exceptional
Oct 1, 2022
Lovely Small Hotel
Really nice atmosphere in this hotel and very good evening meal in the restaurant. I bet it’s lovely sitting on the outdoor terrace overlooking the lake on a sunny evening. Shame it was raining when we were there!
Carole
Carole, 4-night trip
Verified
10/10 Exceptional
Sep 2, 2022
Staff and view from the room and terrasse
Christophe
Christophe, 1-night trip
Verified
6/10 Good
Dec 17, 2025
Ok
Jennie
Jennie, 1-night trip
Verified
8/10 Very good
Sep 22, 2025
As the city Neuchatel has few vegetarian tourist, the breakfast is not good for them. We faced this problem.
Chandrajit
Chandrajit, 3-night trip
Verified
6/10 Good
May 23, 2025
Spacious room / suite in annex. AC worked well. Ambiance: concrete bunker. Large windows with nice views. Could use a shelf adjacent to the (tiny) sink in bathroom for toiletries (to avoid placing shaving kit on toilet cover). Good breakfast. A few small adjustments would make this an exceptional room; as is, it’s merely good.
Paul
Paul, 2-night trip
Verified
8/10 Very good
Oct 28, 2025
Our second time at this hotel this year wasn't quite as great but still good. We booked a lake view room and ended up in a very uninviting room in a corner on the 3rd floor. I had asked to check in early but the hotel hadn't seen my note, so we ended up running around the city for 3 hours in the rain. Staff was still friendly and the room was very clean. Best thing for this hotel is the convenient location next to the station and the yummy breakfast. If you are sensitive to noise beware. The pation overlooking the lake is hasconstruction work going on. Once this is done, it will surely be remarkable.
Sonja
Sonja, 1-night trip
Verified
8/10 Very good
Apr 21, 2026
ここ数年の気候を考えると、クーラーが無いので、真夏などは辛いかも…。
Kazuhiko
Kazuhiko, 4-night trip
Verified
8/10 Very good
Apr 21, 2026
駅前の好立地で、湖側ならヌーシャテル湖が一望出来る。
Kazuhiko
Kazuhiko, 5-night trip
Verified
8/10 Very good
Apr 21, 2026
Das Zimmer war nett eingerichtet, die Betten waren gut. Das Zimmer war hell und grosszügig mit Sitzgelegenheiten. Es bot mit dem Schlafsoffa für vier Personen (drei Kinder und eine Erwachsene) Platz.