Hotel Puente Real

4.0 star property
Beach hotel with restaurant, near Los Alamos Beach

Choose dates to view prices

Photo gallery for Hotel Puente Real

2 outdoor pools, pool umbrellas, sun loungers
1 bedroom, desk, blackout drapes, free WiFi
View from room
Superior Room, Terrace, Ocean View | Beach/ocean view
Cocktail bar, pool views, open daily
By the black sand beach, Hotel Puente Real offers a vibrant retreat with a poolside bar and nightclub. Unwind with surfing or parasailing, treat yourself to spa services or fitness classes at the gym. With an international cuisine buffet restaurant, 2 outdoor pools and children's pool plus free high-speed WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Non-smoking
  • Parking available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Nightclub
  • Breakfast available
  • Free children's club
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Self parking
  • Seasonal outdoor pool

For families (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Refrigerator
  • Private bathroom
The current price is CNY717
CNY788 total
includes taxes & fees
Oct 29 - Oct 30

Room options

Available filters for rooms
Showing 27 of 27 rooms

Standard Room (2+0)

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

Standard Room (2+1)

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

Standard Room (2+2)

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room (3+1)

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room (2+0)

7.0 out of 10
Good
(4 reviews)

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 20 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Double Beds

Superior Room (2+1)

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 20 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

Superior Room (2+2)

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 20 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Superior Room (3+1)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 20 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Room (Cycling)

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 20 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite 2+1

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

Junior Suite Pool View 2+0

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 2
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

Junior Suite 2+0

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

Junior Suite 2+2

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

Junior Suite 3+0

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

Junior Suite 3+1

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

Junior Suite 4+0

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

Junior Suite Pool View 2+1

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 3
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

Junior Suite Pool View 2+2

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 4
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

Junior Suite Pool View 3+0

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 3
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

Junior Suite Pool View 3+1

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 4
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

Junior Suite Pool View 4+0

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 4
  • 2 Twin Beds, 1 Double Trundle Bed and 1 Twin Sofa Bed

Standard Room (1+0)

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 1
  • 2 Double Beds

Standard Room (3+0)

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 3
  • 2 Double Beds

Standard Room (4+0)

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 4
  • 2 Double Beds

Superior Room (1+0)

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 1
  • 2 Double Beds

Superior Room (3+0)

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 3
  • 2 Double Beds

Superior Room (4+0)

Highlights

Furnished lanai
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Paseo Maritimo, 79, Torremolinos, Malaga, 29620

What's nearby

  • Los Alamos Beach - 2 min walk - 0.2 km
  • Bajondillo Beach - 20 min walk - 1.7 km
  • Calle San Miguel - 5 min drive - 2.2 km
  • Costa del Sol Square - 5 min drive - 2.2 km
  • Aqualand Torremolinos - 5 min drive - 2.5 km

Getting around

  • Malaga Airport (AGP) - 20 min drive
  • Torremolinos Station - 12 min drive
  • Torremolinos (UTL-Torremolinos Train Station) - 12 min drive
  • Los Prados Station - 13 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Cafetería El Paseo - ‬8 min walk
  • ‪Restaurant Puente Real - ‬1 min walk
  • ‪Restaurante Ajoblanco - ‬4 min walk
  • ‪Casa Paco Restaurante Marisqueria - ‬10 min walk
  • ‪Playa Aruba - ‬1 min walk

About this property

Hotel Puente Real

At Hotel Puente Real, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Los Alamos Beach. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages. Offering ocean views, Restaurant Buffet serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a nightclub, a free kid's club, and a poolside bar.

All inclusive

All-inclusive room rates at Hotel Puente Real are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Pilates

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

At a glance

DONE

Hotel size

    • 371 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests planning to arrive late at night must contact this property in advance to arrange check-in.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 11.50 per day)
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground

What to do

  • Fitness classes
  • Basketball
  • Archery
  • Scooter/moped rentals
  • Parasailing
  • Surfing/body boarding
  • Pool table
  • Table tennis
  • Beach access
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Scuba diving nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • 2 outdoor pools
  • Nightclub

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Room amenities

Be entertained

  • Plasma television
  • Digital TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished lanai

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Dining

Restaurant Buffet - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Pool Bar - This poolside cocktail bar serves brunch and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 6.50 for adults and EUR 3.50 for children
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of EUR 55 (subject to availability)
  • Safes in guestrooms can be used for EUR 3.5 per night

Children & extra beds

  • Cribs/infant beds are available for EUR 6.5 per day

Parking

  • Self parking costs EUR 11.50 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 June to 15 September.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Puente Real
Hotel Puente Real Torremolinos
Puente Real
Puente Real Hotel
Puente Real Torremolinos
Hotel Puente Real Torremolinos, Costa Del Sol, Spain
Puente Real Hotel Torremolinos
Hotel Puente Real Hotel
Hotel Puente Real Torremolinos
Hotel Puente Real Hotel Torremolinos

Frequently asked questions

Does Hotel Puente Real offer free cancellation for a full refund?

Yes, Hotel Puente Real does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Puente Real?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Hotel Puente Real?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Puente Real?

Yes. Self parking costs EUR 11.50 per day.

What are the check-in and check-out times at Hotel Puente Real?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 55 (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Puente Real?

No, this hotel doesn't have a casino, but Casino Torrequebrada (12-min drive) is nearby.

What is there to do at Hotel Puente Real and nearby?

Have fun with onsite activities like parasailing, archery, and surfing. Additional recreation onsite includes fitness classes and basketball. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a nightclub and a seasonal outdoor pool. Hotel Puente Real also has a fitness center and a garden.

Are there restaurants at or near Hotel Puente Real?

Yes, Restaurant Buffet offers international cuisine, ocean views, and poolside dining.

Does Hotel Puente Real have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Hotel Puente Real have any outdoor private spaces?

Yes, every room features a furnished lanai.

What's the area around Hotel Puente Real like?

Hotel Puente Real is a short 2-minute walk from Los Alamos Beach and 9 minutes' walk from Playamar Beach.

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Reviews

Hotel Puente Real Reviews

7.4

Good

7.8

Cleanliness

7.8

Location

7.8

Staff & service

6.6

Eco-friendliness

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Food
Beach
Lobby
View
Buffets

Reviews

10/10 Exceptional

Fantastisk vistelse! Rekommenderas starkt!

Fantastisk hotell som jag rekommenderar starkt till alla! Intill strand och bra läge!! Underhållningen var fantastisk och alla var väldigt hjälpsamma och fantastisk atmosfär! Det enda minuset är hissarna som var för små och ofta någon/några som var ur funktion och endast 4 hissar på ett så stort hotell och emellanåt endast 2 hissar i funktion på alla som bodde i hotellet.
Kattya, 7-night trip

8/10 Very good

Vad man kan förvänta sig av en all inclusive vistelse. Närmare tre än fyra stjärnor.
Tommie, 7-night trip

4/10 Fair

If you like queues all the time,
Diane, 6-night trip

6/10 Good

too many people compared the pool and other leisure areas. Hotel require overall renovation and elevators are terroble. Good location and excellent stuff!
Jarno, 6-night trip

10/10 Exceptional

Cómoda.
Daniel, 1-night trip

8/10 Very good

Budget holiday option

Clean hotel with great service. The hotel needs a refurb and is dated. Pool is not big enough to cater for all guests and sun beds are gone early. Good for budget family option
Oliver, 3-night trip

10/10 Exceptional

Amazing staff very convenient location food good too
Haroldas, 6-night trip

10/10 Exceptional

the staff were very friendly rooms very nice food was good nice facilities good location highly recommended
june, 4-night trip

4/10 Fair

Virkelig ringe!

Indcheckning tog alt for lang tid, kortene til værelset virkede aldrig, alt var slidt og maden var rystende dårlig. De har stjålet minimum 2 af deres såkaldte 4 stjerner.
Thomas, 4-night trip

6/10 Good

Lange køer!

Lange køer ved morgenbuffet, aftenbuffet, baren, elevator og receptionen. Langsomme elevatorer, og ude af drift flere gange. Forket værelse ved tjek ind, og ingen plads :-( Næste dag fik vi dog det værelse vi havde betalt for.
Blot en af de mange køer. Her på vej til aftensmaden.
Per, 5-night trip

8/10 Very good

STRUTTURA UN PO' DATATA MA I SERVIZI SONO OTTIMI. PISCINA GRANDE, ANIMAZIONE ECCELLENTE E CIBO BUONO
NADIA, 6-night trip

2/10 Poor

Sucio, ochentero, horrible, la peor comida del mundo
Baño asqueroso
Bañera sucia
Baño sin limpiar
Jose, 1-night trip

8/10 Very good

The hotel is perfectly located on the sea front. The rooms are a good size - we had a sea view balcony which was great. Our room was a little dated but still good and kept clean daily. The food offering in the main dining room is generally good with a good variety of food at each sitting. The menu changes each day. The dining room can get a bit busy during peak time but the food is kept replenished. The all inclusive drink offering is good and is available 10:30 - 23:00. The bar staff are excellent and are very friendly and engaging. The pool bar and pool snack bar also have a good offering with beer wine and soft drinks on self service and spirits and slushies at the bar. The pool snack bar does burgers, toasties and hot sandwiches and the bar does pizza. The main pool is a good size and there is a reasonable area for sun loungers. There is entertainment on during the day and a show on the evening. The entertainment team are excellent The staff throughout the hotel are excellent, very friendly, engaging and happy to help.
Kurt, 11-night trip

8/10 Very good

Das Essen war sehr gut, sehr grosse Auswahl und von Allem genug. Das Personal war auch sehr freundlich, bei Anliegen wurde sich gekümmert, manchmal nach dem 2. Mal nachfragen. Die Umgebung und das Unterhaltungsprogramm war hervorragend. Alles in Allem sehr zufrieden.
Sanja, 7-night trip

8/10 Very good

Dans l’ensemble tout s’est bien passé et ça m’a vraiment plu.
Pika, 9-night trip

10/10 Exceptional

Excellent choice for a February weekend. Bustling hotel, conveniently located, if in need of a little updating. Excellent food for breakfast and evening meal. Friendly staff. Rooms a little dated, but nice and clean
4-night trip

8/10 Very good

parece un laberinto la zona de las habitaciones. Le haría un lavado de cara. Por el exterior la verdad que la zona de la piscina esta muy bien. El desayuno bastante bien.
Nuria, 2-night trip

10/10 Exceptional

We enjoyed everything about the Hotel,... Especially the food.... We had a sea view, The Area was perfect for us, its opposite the beach... Its very flat, Great for walking. Will certainly return again. Little service bus outside the hotel, Keep up the good work!.
Lesley, 5-night trip

6/10 Good

Hotel was ok in theory, nice pools and renovated junior suites. However, the room was not as described in hotels.com. Was supposed to be two single beds, two bunk beds and a sofa bed. Such room did not exist, no sofa bed nor two bunk beds but just one bunk bed in addition to two single beds. Air condition broke twice, daily cleaning was bad (dirty towels even if they were supposed to be clean, swiping the floor only when requested, replacing empty soap only when requested etc small things). Hotel very noisy until midnight, many people drinking and partying and very poor sound proofing. Food served in buffet not tasty, dirty cutleries, glasses and cups had to be requested. Level of hygiene seemed quite low. Pool areas nice but too small for the size of the hotel, very crowded every day. Cannot get a sun bed because they are reserved early morning with towels and then not used in several hours. Quite stressfull and very noisy week, absolutely no relaxation even during the evening.
Katriina, 7-night trip

6/10 Good

Generelt god. Men ikke nok pool plads og plads generelt man skulle bruge for meget tid på at stå i kø
Ayla, 8-night trip

4/10 Fair

Basically this hotel cares for mass tourists, but not the quality. Food avarage and bit less in quality. Pool is dirty and water has leaves, hair everything.... could have clean them easily. Place is indeed convenient.
Manikhitihami, 2-night trip

6/10 Good

Ok but only because we paid for upgrade.

Managed to pay a bit to upgrade the room to the main hotel block the room we were given was dark and dingy in need of upgrading the door didn’t work it was also right by the kids club and pool bar area so we couldn’t sit on the terrace without being watched. Staff were helpful although in the dining room we bought drinks to keep our table when taking my daughter to the buffet only to find they’d been cleared when we returned to the table! Lovely area and beach.
Gillian, 1-night trip

2/10 Poor

Food was terrible. Overcrowded with elderly people who were very rude, speaking in spanish even though when said we dont. Customer service very bad, may be good with spanish and british people.

4/10 Fair

Front desk person did not advise us correctly as to meals booked. Strange decor, esthetic. Clean enough I guess. Dining area was packed. Almost all elderly people here which is fine but we came with a family and young kids. Concern for cleanliness in buffet style eating with so many people. Staff in dining was kind and helpful though when the front desk person advised us incorrectly.
Amy, 1-night trip

2/10 Poor

Impersonal
Jose, 2-night trip