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Plaza Mayor Hotel

3.0 star property
Puno hotel with restaurant and bar/lounge

Choose dates to view prices

In the heart of the historical district, Plaza Mayor Hotel offers a charming retreat with free breakfast buffet and daily manager's reception. Unwind at the coffee shop or take advantage of dry cleaning services while staying connected with public WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • Cruise ship terminal shuttle
  • Train station pick-up service
  • Ferry terminal shuttle
  • 24-hour front desk
  • Free grocery shopping service
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CNY306
CNY306 total
May 24 - May 25

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room

Room | 1 bedroom, Frette Italian sheets, pillowtop beds, in-room safe

Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Triple Room

Triple Room | 1 bedroom, Frette Italian sheets, pillowtop beds, in-room safe

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, Frette Italian sheets, pillowtop beds, in-room safe

Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, Frette Italian sheets, pillowtop beds, in-room safe

Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

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Interior detail
Hotel Conde de Lemos
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  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 279 reviews
The price is CNY284
CNY284 total
May 22 - May 23
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About the neighborhood

Map
Jr Deustua 342, Puno, PUNO, 21001

What's nearby

  • Puno Plaza de Armas - 1 min walk - 0.0 km
  • Puno Cathedral - 2 min walk - 0.2 km
  • Puno Central Market - 3 min walk - 0.3 km
  • Pine Park - 3 min walk - 0.3 km
  • Puno Port - 18 min walk - 1.6 km

Getting around

  • Juliaca (JUL-Inca Manco Capac Intl.) - 77 min drive
  • Puno Station - 8 min walk
  • Paucarcolla Station - 27 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪Mojsa - ‬1 min walk
  • ‪Ricos Pan - ‬2 min walk
  • ‪Rupha Cafe - ‬2 min walk
  • ‪The Positive Bar - ‬2 min walk
  • ‪La choza de Oscar - ‬3 min walk

About this property

Plaza Mayor Hotel

Plaza Mayor Hotel puts you just a 5-minute drive from Lake Titicaca. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge.

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 1 PM; Check-in end time: 11:30 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
LOCAL_PARKING

Parking

    • No onsite parking
    • Offsite parking nearby (PEN 4 per night)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Train station pick-up*
    • Cruise terminal shuttle*
    • Ferry terminal shuttle*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • 24-hour room service

Working away

  • Meeting room
  • Conference space (20 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Window screens

Sleep well

  • Frette Italian sheets
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

Optional extras

  • Airport shuttle service is offered for an extra charge of PEN 10 per person (roundtrip)
  • Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Airport shuttle for children between the ages of 5 and 8 costs PEN 10 (roundtrip)
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Parking

  • Parking is available nearby and costs PEN 4 per night

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property Registration Number 20447803641

Also known as

Plaza Mayor Hotel

Plaza Mayor Hotel Puno

Plaza Mayor Puno

Plaza Mayor Hotel Puno

Plaza Mayor Hotel Hotel

Plaza Mayor Hotel Hotel Puno

Frequently asked questions

Does Plaza Mayor Hotel offer free cancellation for a full refund?

Yes, Plaza Mayor Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Plaza Mayor Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Plaza Mayor Hotel?

Sorry, there's no onsite parking at Plaza Mayor Hotel.

Is airport shuttle service offered by Plaza Mayor Hotel?

Yes, an airport shuttle is available. The charge is PEN 10 per person roundtrip.

What are the check-in and check-out times at Plaza Mayor Hotel?

Check-in start time: 1 PM; Check-in end time: 11:30 PM. Check-out time is 11:00 AM.

Are there restaurants at or near Plaza Mayor Hotel?

Yes, there's an onsite restaurant.

What's the area around Plaza Mayor Hotel like?

Plaza Mayor Hotel is a short 8-minute walk from Puno Station and 3 minutes' walk from Puno Cathedral.

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Reviews

Reviews

8.2

Very Good

8.8

Cleanliness

9.0

Location

8.4

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet was one of the best property buffets, with a wide variety of options and made-to-order eggs. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Breakfast
Service staff

Reviews

Verified

10/10 Exceptional

Great location
Wilson, 1-night trip
Verified

10/10 Exceptional

Great staff and location.
Jackie, 1-night trip
Verified

10/10 Exceptional

Near main plaza, restaurants,and pedestrian shopping streets
Marvin, 1-night trip
Verified

10/10 Exceptional

Lovely hotel in Puno

This is a very pleasant hotel right next to the main square. Very helpful reception staff. They offered and arranged excellent tours to Sillustani and Lake Titikaka islands which were well organised and good value.
Francisco, 3-night trip
Verified

10/10 Exceptional

Good property and nice friendly services
Carlos, 2-night trip
Verified

10/10 Exceptional

Since the check-in until the check-out was amazing. The reception staff very supported, Veronica is a very kind person always attentive at everything, very clean and warm room,
Wilfredo Jose, 1-night trip
Verified

8/10 Very good

Good location, closed to the main plaza. Friendly staff
Jose Luis, 1-night trip
Verified

10/10 Exceptional

We stayed here for five days. The breakfast each morning was probably my favorite part. I loved the fresh fruit and drink options. The staff was very helpful and friendly. Our rooms were spacious and kept clean. Also there was a shower door that closed! I was sad to leave. We had a great stay.
Hanna, 2-night trip
Verified

8/10 Very good

Located in the middle of the city, close to everything. The staff is fantastic and they let us check in early(which was actually the reason why this hotel was chosen- someone in reviews mentioned that they were able to do it with no problem). The room was spacious, the double bed was really huge, bedding and towels were clean, beds were comfortable. This hotel though still has a lot of problems- it’s pretty outdated, nightstand lamps are broken, other lamps don’t have light bulbs, we basically had no hot water except for maybe for 2 hours in the evening (staff said it’s renovation going on, so this is not typical, so not sure about that). Breakfast was okay if you are not too shy to ask for fried eggs.
Iryna, 1-night trip
Verified

4/10 Fair

Didn’t get the room I booked

I had booked a room with a queen bed with a city view. I was given a room with a small bed and it looked nothing like the photos. The window opened directly I to the lobby, no privacy. I was really looking forward to a hit shower; the water was only like warm, when I asked the receptionist about this she came into my room and checked the temperature and said I was fine. It was not hot at all. The breakfast was decent and they made eggs to order which were cooked really well.
Tigra, 1-night trip
Verified

10/10 Exceptional

Excellent
Yolanda, 1-night trip
Verified

10/10 Exceptional

We arrived early from our prior destination at around 5am in the morning. While the check-in to the hotel was later, the hotel accommodated us by allowing us to check in at this early time of 5:30am. The hotel was very clean and the staff were attentive, polite, and friendly. The staff immensely helped us with directions. The breakfast buffet is one of the best hotel buffets we have ever had. The rooms were cost, but comfortable, with plenty of hot water.
Nelida, 1-night trip
Verified

4/10 Fair

The property is under poor maintenance to noisy from outside
Amnon, 1-night trip
Verified

6/10 Good

Get what you pay for I guess…

Booked a queen, given 3twin beds instead. Construction going on so noise early in the AM and into the evening as well. Beds and pillows very uncomfortable. Luke warm water at best for showering, toilet bowl ran for hours until I had fix the float myself. Cold, no heat, thank goodness I had my own blanket along.
2-night trip
Verified

10/10 Exceptional

Lo mejor el personal. Ha sido maravilloso, siempre dispuesto a ayudarte. Las habitaciones son amplias y limpias
Pilar, 1-night trip
Verified

10/10 Exceptional

Buena limpieza. Personal excelente
Pilar, 1-night trip
Verified

6/10 Good

Quarto limpo, entretanto apenas 1 dia de 3 dias de hospedagem, com água quente. O aquecedor esteve no quarto 2 dias de 3. E a cidade é muito fria. Café da manhã bom, boa localização na cidade e funcionários mt prestativos e agradáveis.
Vista da cidade.
Marcia c, 3-night trip
Verified

8/10 Very good

Aunque, en general bien, tuvimos problemas con la calefacción, finalmente solucionados. Trataron de cobrar un 5% adicional por pagar con tarjeta.
LUIS, 2-night trip
Verified

10/10 Exceptional

Amabilidad del personal
Maria Teresa, 1-night trip
Verified

6/10 Good

El hotel esta bien ubicado, cerca de todo lo importante o para que te recojan de cualquier tour, buena limpieza, el personal es poco comunicativo
Miryan, 2-night trip
Verified

10/10 Exceptional

El agua caliente fue súper importante en este clima bien frío y el hotel tenía todo para esto hasta tienen un calentador del cuarto.
JEONGHWAN, 2-night trip
Verified

8/10 Very good

Tranquillo carino
LUCIA, 2-night trip
Verified

6/10 Good

Los dias que estuvieron no hubo agua caliente, espero lo arreglen
Pedro Guillermo, 1-night trip
Verified

8/10 Very good

Porta Misteriosa

Lugar é ótimo, tudo limpinho e cheiroso! Única coisa que não gostei foi uma porta misteriosa no quarto que me locaram, questionei na recepção e a recepcionista informou que ninguém abria e que não servia para nada.
Maria esabela, 1-night trip
Verified

10/10 Exceptional

El personal es muy amable, la limpieza excelente, la habitacion muy comoda y acogedora, lo recomiendo, todo excelente
Patricia, 2-night trip