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Palo Santo Galapagos Hotel

3.0 star property
Beaux Arts hotel with outdoor pool, near Malecon

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Palo Santo Galapagos Hotel, near Malecon, offers a tranquil retreat with canoeing activities and stunning ocean views. Recharge in the spa tub or soak up the sun by the outdoor pool with loungers and umbrellas. Enjoy local cuisine at Palo Santo restaurant or sip a drink at the bar while staying connected with free WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Beach towels
  • Hot tub
  • Room service
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • DVD player
The current price is CNY1,468
CNY1,615 total
May 26 - May 27

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Habitación estándar, 1 cama King size, vista a la piscina

Habitación estándar, 1 cama King size, vista a la piscina | Premium bedding, pillowtop beds, individually furnished, desk

Habitación estándar, 1 cama King size, vista a la piscina

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room, Pool View

Standard Twin Room, Pool View | Premium bedding, pillowtop beds, individually furnished, desk

Standard Twin Room, Pool View

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Studio Suite, Pool View

Premium Studio Suite, Pool View | Premium bedding, pillowtop beds, individually furnished, desk

Premium Studio Suite, Pool View

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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The price is CNY1,592
CNY1,592 total
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About the neighborhood

Map
Barrio Punta Estrada Solar 19, Puerto Ayora, Galapagos, 200350

What's nearby

  • Academy Bay - 2 min walk - 0.2 km
  • Playa de los Alemanes - 3 min walk - 0.3 km
  • Las Grietas - 14 min walk - 1.2 km
  • Gus Angermeyer Ferry Terminal - 25 min drive - 1.1 km
  • Malecon - 25 min drive - 1.1 km

Getting around

  • Isla Baltra (GPS-Seymour) - 81 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Santa Cruz Brewery - ‬5 min walk
  • ‪Limón Café Bar - ‬10 min walk
  • ‪Isla Grill - ‬12 min walk
  • ‪Gelato Bar - ‬2 min walk
  • ‪The Rock - ‬9 min walk

About this property

Palo Santo Galapagos Hotel

When you stay at Palo Santo Galapagos Hotel, you'll be in a fantastic location, just a 5-minute walk from Malecon and Playa de los Alemanes. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Palo Santo, which serves local cuisine and is open for breakfast. Other highlights include a bar/lounge, a hot tub, and a terrace.

At a glance

DONE

Hotel size

    • 26 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7 AM - 10 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Water dispenser

What to do

  • Canoe
  • Beach nearby
  • Access to nearby outdoor pool
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • Coworking spaces
  • Conference space (4 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Hot tub
  • Banquet hall
  • Beaux Arts architecture

Accessibility

  • Braille/raised signage

Room amenities

Be entertained

  • DVD player
  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • Local maps

Special features

Dining

Palo Santo - This restaurant specializes in local cuisine and serves breakfast only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 50.0 per day

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Palo Santo Galapagos Hotel Puerto Ayora

Palo Santo Galapagos Puerto Ayora

Palo to Galapagos Puerto Ayor

Palo Santo Galapagos

Palo Santo Galapagos Hotel Hotel

Palo Santo Galapagos Hotel Puerto Ayora

Palo Santo Galapagos Hotel Hotel Puerto Ayora

Frequently asked questions

Does Palo Santo Galapagos Hotel offer free cancellation for a full refund?

Yes, Palo Santo Galapagos Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palo Santo Galapagos Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Palo Santo Galapagos Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Palo Santo Galapagos Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Palo Santo Galapagos Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Palo Santo Galapagos Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Palo Santo Galapagos Hotel and nearby?

Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation nearby includes safari tours and ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Palo Santo Galapagos Hotel also has access to a nearby outdoor pool.

Are there restaurants at or near Palo Santo Galapagos Hotel?

Yes, Palo Santo offers local cuisine.

What's the area around Palo Santo Galapagos Hotel like?

Palo Santo Galapagos Hotel is a short 4-minute walk from Galápagos National Park and 2 minutes' walk from Las Grietas.

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Reviews

Palo Santo Galapagos Hotel Reviews

8.4

Very Good

8.6

Cleanliness

9.4

Location

9.4

Staff & service

8.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Very attentive staff and large clean room
Kay, 3-night trip
Verified

8/10 Very good

Room was fine. Staff were excellent
Patrick, 1-night trip
Verified

2/10 Poor

No Internet in My Suite for the 5 night stay. Lackluster front desk support & service.
leoanny, 5-night trip
Verified

8/10 Very good

This is a really nice property, but for me a pool is very important when I stay at a resort. The pool water was cloudy and not very appealing/inviting. The area around the pool itself was great.
Wesley, 4-night trip
Verified

6/10 Good

No fridge, no microwave, no restaurant only breakfast, no place to buy anything, no elevators but good staff and very clean the only bad was the pool that did lock clean
Juan Carlos, 3-night trip
Verified

6/10 Good

Palo Santo

Se ve bien diseñado, bien en la foto, pero falta mantenimiento y limpieza a fondo. Hotel con potencial pero hace falta mejorar muchos detalles. Para 240 USD/noche es caro, uno espera algo más por ese precio, faltan los detalles, por ejemplo -El agua no sale caliente en la ducha -La piscina no está bien tratada -Hay telarañas en los marcos ventanas y puertas -Mejores sabanas y almohadas -Repaso de grietas, pintura, barniz, mtto grifería
Boris, 2-night trip
Verified

8/10 Very good

Nice hotel
Marianne, 5-night trip
Verified

10/10 Exceptional

Todo excelente! Magnifico servício
Manuel, 7-night trip
Verified

8/10 Very good

It was a little difficult to communicate with the staff but they did their best and our Spanish isn’t great
Shane, 8-night trip
Verified

10/10 Exceptional

Nice and modern hotel- beautiful location!
Anne, 3-night trip
Verified

10/10 Exceptional

Service was top notch, Wendy especially went over and beyond to help us receive a package even after we left the hotel. The location was perfect for a true tranquil getaway, the food was really good and reasonably priced and the room was spacious with nice balcony. Poolside lounging was perfect after the hike to Las Grietas which was a short 10 minute walk away.
Kerry, 3-night trip
Verified

10/10 Exceptional

Très bon hôtel. Accueil chaleureux.

Très bon hôtel moderne et confortable avec un accueil exceptionnel du responsable de l’hôtel Wendy.
guy, 2-night trip
Verified

8/10 Very good

Lindo hotel pero alimentos y bebidas malo

Un hotel muy lindo, pero con un desayuno muy malo, sin variedad de elección. Tiene la capacidad para ser un increíble hotel pero la parte de alimentos y bebidas es muy pobre
Juan Ignacio, 2-night trip
Verified

8/10 Very good

First, the staff is so helpful and kind! The thing we were less enthusiastic about was that it was very difficult to get basic toiletries like soap, clean towels or shampoo. We had to repeatedly ask.
4-night trip
Verified

10/10 Exceptional

Palo Santo is Awesome

Because the ferry's were overbooked we had to spend a night in Santa Cruz. Thankfully Palo Santo had rooms. This is a very neat hotel on the opposite side of the bay. You have to take a sea taxi to get to it. The breakfast was tasty and the room was crisp and clean. We swam and chilled out by the pool prior to our departure - the perfect way to end our Galapagos excursion!
Lindsay, 1-night trip
Verified

6/10 Good

Upon booking, was not apprised that hotel was involved in a dispute; locals disclosed this. The hotel has potential, but it is not living up to it. First,unfortunate reality: Upon arrival, found staff lacking; there was no bell staff and we had to haul our luggage from the water taxi to the hotel and up stairs to our rooms; there was no elevator. Front desk was unmanned during the hours as represented and none of the staff were uniformed or wore name tags. There is a restaurant on-site and a bar; neither was staffed. We accessed both for glasses, etc. We were not provided wi-fi in our rooms; access to internet through US-based cell service (i.e., hot spots) was limited due to internet accessibility. The business center was not set up; we went to a store across the bay to print tour information (for a fee). The person assigned to assist at check-out indicated she was not able to access the internet to process the credit card payment, after several attempts with a hand-held device.The level of hospitality and services was not what was expected. On the positive: we stayed in suites which were roomy. When the refrigerator stopped working, the repairs/replacement were made within a day. There was one person on-site daily and he was attentive to feedback. We liked the location--it was quiet, and close to Las Grietas and two other nice restaurants.
FH, 6-night trip
Verified

8/10 Very good

Beautiful estate. This hotel is located by Finch Bay. Once you get to Puerto Ayora, you need to take a water taxi to Finch Bay. 80 cents during the day, $1- after 7pm. Water taxi comes every 5-10mim. Once you have 3-4 ppl on board and wait about 4min, it start moving. It takes about few minutes to Finch Bay. This Finch Bay is by Playa de Los Alemanes. “German Beach” as you can read lots of German settlers. According to the local, after World War 2, lots of German came to Galapagos and hide around the area. The very first one was supposed to be extradited but he passed away before that. The locals call the area of German. This property is own by very well known person in Ecuador. They built about 5 years ago but because of the neighbor ( Playa de los Alemanes) oppositions they could not operate. Many locals know what happened to the property, and they are not happy about the situation. Made us very upset what they went through because of the neighbors. This is a very modern and beautiful property, just need few TLC. Once you get off at Finch Bay, keep walking straight, up and down the hill, you pass the white building, then you see a pond, make a right there, you will see the hotel. It’s less than 5 minutes walk, very romantic. The room is very large, nice swimming pool, walking distance to the quiet beach. The staff, all of them are very nice. Away from the noisy town, this is a gem!
3-night trip
Verified

8/10 Very good

Kameron, 3-night trip
Verified

10/10 Exceptional

Verified

10/10 Exceptional

3-night trip
Verified

10/10 Exceptional

Jorge, 1-night trip