Located near O2 Arena, Hotel Carol offers a tranquil retreat with a charming terrace and library. Indulge in Mediterranean cuisine at Jerusalem Prague or connect to WiFi while enjoying conference space and coworking areas.
When you stay at Hotel Carol, you'll be within a 10-minute drive of Old Town Square and Wenceslas Square. For a bite to eat, guests can check out Jerusalem Prague, which serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Also, Prague Astronomical Clock and Charles Bridge are within a short drive. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Divadlo Gong Stop is 2 minutes and Ocelářská Stop is 3 minutes.
Languages
Czech, English, German, Russian, Slovak
At a glance
DONE
Hotel size
67 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Onsite self parking (CZK 500 per day)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
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Transfers
Airport pickup on request (available 24 hours)*
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Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Traveling with children
Children's menu
What to do
Use of nearby fitness center
Working away
2 meeting rooms
Coworking spaces
Conference space (2153 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1993
Safe-deposit box at front desk
Terrace
Library
Piano
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Accessible airport shuttle
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Heating
Sleep well
Pillow menu
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Desk chair
More
Daily housekeeping
In-room safe
Special features
Dining
Jerusalem Prague - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights
Optional extras
Buffet breakfast is offered for an extra charge of approximately CZK 375 for adults and CZK 375 for children
Airport shuttle service is offered for an extra charge of CZK 850 per vehicle. Maximum occupancy 4
Pets
Service animals exempt from fees
Pet deposit: CZK 2500 per stay
Pets are allowed for an extra charge of CZK 750 per pet, per night
Parking
Self parking costs CZK 500 per day
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property accepts major credit cards, debit cards and cash.
Does Hotel Carol offer free cancellation for a full refund?
Yes, Hotel Carol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Carol?
Yes, pets are welcome. There's a charge of CZK 750 per pet, per night, and there's also a deposit of CZK 2500 per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Carol?
Yes. Self parking costs CZK 500 per day. Parking spots may be limited.
Is airport shuttle service offered by Hotel Carol?
Yes, a shuttle from the airport to the hotel is available. The charge is CZK 850 per vehicle.
What are the check-in and check-out times at Hotel Carol?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
Hotel Carol is a short 2-minute walk from Divadlo Gong Stop and 11 minutes' walk from O2 Arena.
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Hotel Carol Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Restaurant
Bed
Shower
Food
Arenas
What guests liked
Breakfast was described as amazing, vast, delicious, good, lovely, and excellent by multiple guests. (10 reviews)
The property's restaurant served amazing food and breakfast was also highly praised by guests. (5 reviews)
From real guest reviews summarized by AI.
Reviews
6/10 Okay
Feb 28, 2025
Good value for money budget hotel friendly staff
Verified traveler
2-night trip
10/10 Excellent
Nov 8, 2024
Very pleasant and welcoming staff a comfortable hotel for a and decent breakfast
John
John, 3-night trip
10/10 Excellent
Apr 15, 2025
What a lovely hotel, clean and modern, staff were so friendly and helpful, 20 min tram ride into the city centre (less than 5 min walk from hotel) will definitely be going back there when next in Prague.
faye
faye, 4-night trip
10/10 Excellent
Mar 21, 2025
Was a very nice hotel, room was clean and couldn't ask for more for the price. The staff were nice and friendly. Thinking of staying again next year.
Craig
Craig, 4-night trip
6/10 Okay
Aug 3, 2025
No comments
Liliia
Liliia, 2-night trip
8/10 Good
Apr 21, 2025
The staff in reception was very kind and helpful, especially Viktoria, whole helped us to solve some troubles during our days in Praha.
Juan Carlos
Juan Carlos, 1-night trip
8/10 Good
Mar 16, 2025
Good value for the offered comfort. Good transport links to city centre.
Miroslav
Miroslav, 2-night trip
10/10 Excellent
Mar 18, 2025
Maximal satisfaction
We stayed here just overnight and everything was OK. Especially we appreciated the restaurant Jerusalem in the hotel for its tasty cuisine. Good for guests who plan to visit the O2 Arena nearby.
JIRI
JIRI, 1-night trip
10/10 Excellent
May 31, 2024
It is a reslly nice place and the staff is excelent
Pedro Alberto
Pedro Alberto, 3-night trip
10/10 Excellent
Dec 13, 2024
Very nice and great location
Great location next to 02 Arena. Staff amazing and very nice. Beautiful Christmas lobby. Also breakfast was very good. We will choose the hotel next time for sure!
Renáta
Renáta, 1-night trip
10/10 Excellent
Sep 21, 2024
Excellent staff at reception …especially the dog!!….and main lady in breakfast was excellent as well
Carole
Carole, 4-night trip
10/10 Excellent
Oct 30, 2024
We stayed at this hotel due to excellent location to UNYP venue. The staff are extremely friendly and helpful, breakfast was lovely and evening options for dining also. Lovely hotel. We had a deluxe room with fridge, kettle and coffee machine, sofa bed. Bed was really comfortable. Would highly recommend and definitely stay there again.
Donna
Donna, 7-night trip
8/10 Good
Jan 20, 2024
Very friendly and helpful staff
Patience
Patience, 2-night trip
10/10 Excellent
Sep 13, 2023
Hotel was amazing, all the staff were friendly and helped us with everything. Breakfast was amazing. They have a restaurant part of the hotel which had amazing food. The room was great and the bed was very comfy!!
David
10/10 Excellent
May 26, 2023
Enjoyable stay!
We enjoyed our stay! From the reception staff greeting at our arrival to making me tea while waiting in the lobby, and to a wonderful dinner at the Hummus Bar, we had a great time. Room was comfortable and clean, felt like recently remodeled.
Jana
Jana, 1-night trip
10/10 Excellent
Nov 29, 2024
The hotel is very close to the Line B subway, with which it needs only 10 minutes to reach the city center. The reception is open 24/7 and the receptionists are extremely friendly and willing to help. Perfect balance between quality and price
Martina
Martina, 3-night trip
10/10 Excellent
Nov 12, 2023
Nice hotel.
Thanks to the reception clerk for her willingness!
JIRI
JIRI, 1-night trip
10/10 Excellent
Jul 4, 2024
This was my third time staying here. Always had an excellent experience. Staff are fantastic and go above and beyond always. I will be back!
Katherina
Katherina, 2-night trip
10/10 Excellent
Jan 5, 2025
A nice city fresh with family
It was good and very easy access to town using the metro or the tram, we were welcomed by Karel and he was very helpful, gave us a map and showed us places we could visit, he checked in with us when he could not hear us over our room phone. And when we checked out he was helpful.
Breakfast was good as well, I especially liked the homemade cakes and the yogurt.
The Jerusalem restaurant and bar also is a nice stop to have, I had a buffet and a drink on my first night.
Overall, it served its purpose for me.
Would definitely recommend to others visiting Prague.
Omav
Omav, 4-night trip
6/10 Okay
Sep 7, 2024
Bello
ransraj
ransraj, 4-night trip
10/10 Excellent
Apr 10, 2024
Front desk staff extremely friendly and very well versed in English. Abraham and Carel made us feel at home. Location was perfect to the O2 arena and safe area for bars and restaurants. Huge thank you for the upgraded room. We will be back for sure!!
susan
susan, 1-night trip
10/10 Excellent
Nov 1, 2024
We chose Hotel Carol because it was a great location for the arena we were going to. Highly recommend the hotel. The rooms are comfortable and clean. All the staff were excellent. Breakfast is not extravagant but perfectly nice. Dinner in the restaurant was good, food service just a little slow. There are no drinks making facilities in the rooms but instant coffee and tea available in the comfortable lounge area by reception. If it is the right part of town for you, Hotel Carol is an excellent choice.
Melanie
Melanie, 6-night trip
10/10 Excellent
Oct 15, 2024
Service
Sraff so friendly nothing too much trouble
Jacqueline
Jacqueline, 5-night trip
10/10 Excellent
Feb 2, 2024
Lovely Hotel, stayed 3 nights for a medical trip with a further upcoming trip booked. Staff were fantastic and assisted with all requests for info on touring, transport etc. Also facilitated an early check in and a late check out. The breakfast spread was vast and delicious. The metro and tram lines are right beside the hotel so you can be in central Prague very quickly and easily. Highly recommend this hotel.
Katherina
Katherina, 2-night trip
8/10 Good
May 15, 2023
We had a pleasant stay. The hotel room was nice and clean. The metro station was very close so it was easy to quickly get to the city center. The breakfast was sufficient, nothing special. The only thing that bothered us was the bad wifi connection which we did not use once during our stay.