Hotel staff in general needs to become more professional from international service perspective, had accounting/billing errors at front desk, general demeanor at Spa front desk very Indian. Has basics, but has wifi limitations. Is clean, restaurant staff friendly and service oriented.
Manoj
Manoj,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 4 日
Good location, but service is questionable
Hotel is in Aerocity, very good location. It is clean, restaurant staff is friendly, but front desk made accounting errors both times I stayed in the hotel. Spa front desk staff is very Indian in its demeanor, when the clientele is international, learn from good hotels like Holiday Inn, Marriott, Aloft. Wifi had limitations, not disclosed during reservation.
Manoj
Manoj,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 1 日
Harmeet Singh
Harmeet Singh,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 24 日
Sanjiv
Sanjiv,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
prashant
prashant,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 18 日
Nice hotel, service below expectations
Comfortabl for 1 night . Staff unresponsive.
Wanda
Wanda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Very good
KARAN IQBAL
KARAN IQBAL,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 13 日
Tazeen
Tazeen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
joel
joel,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 26 日
Hotel in the Delhi airport area, well equipped and organised for short stays with transport service to and from the airport. Useful for business trips with fast connections to terminals. Nice swimming pool and facilities
Lorenzo
Lorenzo,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Matti
Matti,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
Ajay
Ajay,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 9 日
Ideal for an airport stay for a night
A superb place to stay if you need to be close to the airport. They have complimentary transfer to the airport by car
Long queue at check in. Long queue at check out with staff they had no idea of customer service
Annoyingly, the hotel doesn’t allow you to drink alcohol outside by the pool area. Only allowed indoors
Ashley
Ashley,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 5 日
I am 73. Some of the things in the hotel are NOT Sr. Citizen friendly.
1: The mattresses are too soft. Bad for back. (Not only Sr Citizens, no one should sleep on soft mattresses).
2: The wooden floor in the room is rather slippery.
3: The place to keep the bags is inadequate, and, is too low, hardly 15 inches from the floor. One has bend down to take things in/out of the bag. All this is bad for the back.
4: They provide water in glass bottles with a screw-cap. Sr. citizens lack grip. The caps are so tight, I had to call housekeeping to open it.
All the above 4 indicate little thought to Sr Citizen needs.
As for being eco-friendly - they replaced the razor every day. No need to do that. A new razor easily lasts a week to 10 days.
On the plus side, the staff is very friendly. They have a lovely swimming pool. I couldn't use it this time, a bit too cold, but I have used it when I often stay in adjoining Red Fox.