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Kimpton El Castelar Polanco by IHG

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Kimpton El Castelar Polanco by IHG features a rooftop terrace and puts you just steps from Avenida Presidente Masaryk. You can indulge in deep-tissue massages or facials, and Spanish cuisine is served at EMILIO, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a free airport shuttle, and a bar/lounge. Public transportation is just a short walk: Polanco Station is 12 minutes and Auditorio Station is 13 minutes.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free airport shuttle
  • Health club
  • Free use of bicycles
  • Room service
  • Spa services
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Espresso maker
  • Blackout drapes/curtains
The current price is CNY3,077
CNY3,677 total
includes taxes & fees
Sep 14 - Sep 15

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Room, 1 King Bed, Balcony

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Premium Room, 1 King Bed, Balcony

  • 73 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Terrace

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Premium Room, 1 King Bed, Terrace

  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Terrace

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Suite, 1 Bedroom, Terrace

  • 48 sq m
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room

A modern hotel room with a bed, a desk, a chair, a small table, and a bathroom visible through an open door.

Premium Room

  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room

A modern hotel room with a bed, a desk, a chair, a small table, and a bathroom visible through an open door.

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Essential)

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Room, 1 King Bed (Essential)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Balcony, Corner (Spa)

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Premium Room, 1 King Bed, Balcony, Corner (Spa)

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Spa)

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Premium Room, 1 King Bed (Spa)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Mobility Accessible (Essential)

A modern hotel room with two beds, a nightstand, a vase with flowers, and two framed artworks on the wall.

Room, 2 Queen Beds, Mobility Accessible (Essential)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds (Essential Atrium View)

A modern hotel room with two beds, a nightstand, a vase with flowers, and two framed artworks on the wall.

Room, 2 Queen Beds (Essential Atrium View)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom (Lincoln)

A bathroom with a large mirror, a wall-mounted light fixture, a sink with modern faucets, a potted plant, and a marble countertop.

Suite, 1 Bedroom (Lincoln)

  • City view
  • 104 sq m
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Terrace (Spa)

A modern hotel room with a wooden partition, a round table with books, a mirror, and a view into the bathroom.

Premium Room, 1 King Bed, Terrace (Spa)

  • City view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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The price is CNY1,812
CNY2,165 total
includes taxes & fees
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About the neighborhood

Map
Emilio Castelar 107 Colonia Polanco, Mexico City, Nuevo Leon, 11550

What's nearby

  • Lincoln Park - 1 min walk - 0.1 km
  • Avenida Presidente Masaryk - 2 min walk - 0.2 km
  • Chapultepec Park - 5 min walk - 0.5 km
  • Paseo de la Reforma - 5 min walk - 0.5 km
  • Auditorio Nacional - 8 min walk - 0.8 km

Getting around

  • Benito Juarez International Airport (MEX) - 45 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 60 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 64 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 17 min drive
  • San Rafael Station - 18 min drive
  • Polanco Station - 12 min walk
  • Auditorio Station - 13 min walk
  • San Joaquin Station - 24 min walk
  • Free airport shuttle

Restaurants

  • ‪Casa Portuguesa - ‬1 min walk
  • ‪L'Entrecote - ‬1 min walk
  • ‪Joselo - ‬1 min walk
  • ‪PORTER Steakhouse & Seafood - ‬2 min walk
  • ‪Sliders - ‬1 min walk

About this property

Kimpton El Castelar Polanco by IHG

  • Kimpton El Castelar Polanco by IHG features a rooftop terrace and puts you just steps from Avenida Presidente Masaryk. You can indulge in deep-tissue massages or facials, and Spanish cuisine is served at EMILIO, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a free airport shuttle, and a bar/lounge. Public transportation is just a short walk: Polanco Station is 12 minutes and Auditorio Station is 13 minutes.

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets stay free
    • Service animals welcome
    • Food and water bowls and litter boxes available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Afternoon tea
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Art supplies
  • Children's books

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Free bicycle rentals
  • Free pool cabanas
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1940
  • Rooftop terrace
  • Health club
  • An outdoor pool
  • Spa services
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Locally-owned & organized tours & activities
  • Uses some LED lighting
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Other workout equipment
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 25+ Mbps)
  • Free international and local calls
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water
  • In-room dining only
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Recycling
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and facials.

Dining

EMILIO - This fine-dining restaurant specializes in Spanish cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
La Caña RoofTop - This rooftop bar specializes in local and international cuisine and serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MXN 6000 per accommodation, per day

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MXN 500 to 800 for adults, and MXN 500 to 500 for children

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:30 PM
  • Children under 18 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number MH2018-07-12PV00245942

Frequently asked questions

Is there a pool at Kimpton El Castelar Polanco by IHG?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:30 PM.

Are pets allowed at Kimpton El Castelar Polanco by IHG?

Yes, pets stay free. Food and water bowls are available.

Is parking offered on site at Kimpton El Castelar Polanco by IHG?

Sorry, there's no onsite parking at Kimpton El Castelar Polanco by IHG.

Is airport shuttle service offered by Kimpton El Castelar Polanco by IHG?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Kimpton El Castelar Polanco by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Kimpton El Castelar Polanco by IHG and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club and spa services.

Are there restaurants at or near Kimpton El Castelar Polanco by IHG?

Yes, EMILIO offers alfresco dining and Spanish cuisine.

What's the area around Kimpton El Castelar Polanco by IHG like?

Kimpton El Castelar Polanco by IHG is a short 6-minute walk from Paseo de la Reforma and 5 minutes' walk from Chapultepec Park.

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