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Shinshu Matsumoto Utsukushigahara Onsen Shoho

3.5 star property
Hotel in Matsumoto

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In the heart of Japan, Shinshu Matsumoto Utsukushigahara Onsen Shoho offers a serene retreat. Unwind in the sauna or spa tub, indulge in a massage, and take advantage of free self parking. With an arcade/game room and conference space on site, this hotel is perfect for work or play.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Sauna
  • Hot tub
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Arcade/game room
  • Computer station

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Japanese Style Room, West building

Japanese Style Room, West building | In-room dining

Japanese Style Room, West building

  • Sleeps 5
  • 1 Twin Futon
  • Free WiFi

View all photos for Triple Room with Private Bathroom

Triple Room with Private Bathroom | In-room safe, iron/ironing board, free WiFi, bed sheets

Triple Room with Private Bathroom

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Modern Traditional Single Room, Non Smoking (No View, Shared bath)

Modern Traditional Single Room, Non Smoking (No View, Shared bath) | In-room safe, iron/ironing board, free WiFi, bed sheets

Modern Traditional Single Room, Non Smoking (No View, Shared bath)

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Modern Traditional Twin Room, Non Smoking (No View, Shared bath)

Modern Traditional Twin Room, Non Smoking (No View, Shared bath) | In-room safe, iron/ironing board, free WiFi, bed sheets

Modern Traditional Twin Room, Non Smoking (No View, Shared bath)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Modern Japanese Style Room, Non Smoking (No View, Shared bath)

Modern Japanese Style Room, Non Smoking (No View, Shared bath) | In-room safe, iron/ironing board, free WiFi, bed sheets

Modern Japanese Style Room, Non Smoking (No View, Shared bath)

  • Sleeps 2
  • 2 Twin Futons
  • Free WiFi

View all photos for Twin Room with Private Bathroom

Twin Room with Private Bathroom | In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room with Private Bathroom

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Western Room with living room and Open Air Bath (70sqm)

Japanese Western Room with living room and Open Air Bath (70sqm) | In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Western Room with living room and Open Air Bath (70sqm)

  • 70 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons
  • Free WiFi

View all photos for East Building Japanese Room with living room and Mist Sauna (55sqm)

East Building Japanese Room with living room and Mist Sauna (55sqm) | In-room safe, iron/ironing board, free WiFi, bed sheets

East Building Japanese Room with living room and Mist Sauna (55sqm)

  • City view
  • 55 sq m
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for East Building Japanese Room with living room, Open Air Bath and terrace (56sqm)

East Building Japanese Room with living room, Open Air Bath and terrace (56sqm) | In-room safe, iron/ironing board, free WiFi, bed sheets

East Building Japanese Room with living room, Open Air Bath and terrace (56sqm)

  • 56 sq m
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

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9.4 out of 10, Exceptional, 18 reviews
The price is CNY1,979
CNY2,190 total
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About the neighborhood

Map
527 Satoyamabe, Matsumoto, Nagano-ken, 390-0221

What's nearby

  • Utsukushigahara Onsen - 3 min walk - 0.3 km
  • Matsumoto Folkcraft Museum - 15 min walk - 1.3 km
  • Matsumoto City Museum of Art - 7 min drive - 3.6 km
  • Matsumoto Castle - 8 min drive - 3.5 km
  • Matsumoto Performing Arts Center - 8 min drive - 3.9 km

Getting around

  • Shinshu - Matsumoto Airport (MMJ) - 39 min drive
  • Midoriko Station - 23 min drive
  • Okaya Station - 28 min drive
  • Shimo-Suwa Station - 30 min drive
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪Tully's Coffee - ‬5 min drive
  • ‪モスバーガー - ‬4 min drive
  • ‪でんでん(DenDen) - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪台湾料理 紅葉 - ‬3 min drive

About this property

Shinshu Matsumoto Utsukushigahara Onsen Shoho

Shinshu Matsumoto Utsukushigahara Onsen Shoho puts you just a 5-minute drive from Matsumoto Castle. The hot tub makes for a relaxing end to the day, and freebies like WiFi and self parking are added perks. A sauna, a snack bar/deli, and a terrace are other highlights.

At a glance

DONE

Hotel size

    • 97 rooms
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Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10:00 AM
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Dinner is available by reservation only and cannot be requested after check-in.
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Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
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Children

    • No cribs (infant beds)
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Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Free train station shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9 AM
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Hot springs
  • Karaoke
  • Golfing nearby

Working away

  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Bicycle rentals

Facilities

  • Garden
  • Terrace
  • Arcade/game room
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • In-room safe

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2200 per person

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Public baths and chartered baths are available from 5 AM until midnight.

Also known as

Hotel Shoho Matsumoto

Shoho Hotel

Shoho Matsumoto

Shinshu Matsumoto Utsukushigahara Onsen Shoho Hotel

Shinshu Utsukushigahara Onsen Shoho Hotel

Shinshu Utsukushigahara Onsen Shoho

Shinshu Utsukushigahara Onsen

Shinshu Matsumoto Utsukushigahara Onsen Shoho Hotel

Shinshu Matsumoto Utsukushigahara Onsen Shoho Matsumoto

Shinshu Matsumoto Utsukushigahara Onsen Shoho Hotel Matsumoto

Frequently asked questions

Does Shinshu Matsumoto Utsukushigahara Onsen Shoho offer free cancellation for a full refund?

Yes, Shinshu Matsumoto Utsukushigahara Onsen Shoho does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Shinshu Matsumoto Utsukushigahara Onsen Shoho?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Shinshu Matsumoto Utsukushigahara Onsen Shoho?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Shinshu Matsumoto Utsukushigahara Onsen Shoho?

Check-in start time: 3 PM; Check-in end time: 10:00 AM. Check-out time is 10 AM.

What is there to do at Shinshu Matsumoto Utsukushigahara Onsen Shoho and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes hot springs. Relax in the hot tub or enjoy the use of other amenities, which include a sauna and an arcade. Shinshu Matsumoto Utsukushigahara Onsen Shoho also has a garden.

What's the area around Shinshu Matsumoto Utsukushigahara Onsen Shoho like?

Shinshu Matsumoto Utsukushigahara Onsen Shoho is a short 3-minute walk from Utsukushigahara Onsen and 13 minutes' walk from Matsumoto Folkcraft Museum.

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Reviews

Shinshu Matsumoto Utsukushigahara Onsen Shoho Reviews

8.6

Excellent

9.0

Cleanliness

7.2

Location

8.8

Staff & service

8.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

スタッフの心配りが行き届いて気持ちいい。 お風呂も清潔に管理されていました。 コロナへの対応も素晴らしいと感じました。
Hiroshi, 1-night trip
Verified

8/10 Very good

ソーシャルディスタンスが充分にとれるよう、レストランのテーブル配置や衝立で仕切りがなされていて、安心して利用できました。プライバシーもディスタンスも守られ、お風呂も広々しているので、脱衣も洗い場も浴槽も安心して過ごせました。
Kaori, 1-night trip
Verified

10/10 Exceptional

露天風呂の気持ち良いホテル

市内から１０分程で着く高台に建つホテルです。駐車場も広く、玄関でのお出迎えも気持ちの良いものでした。ロビーも解放感があり松本市内を見渡せる景観は素晴らしいです。景観なしの部屋でしたが特に気になることはありませんでした。全体的に満足できる滞在でしたが、特に温泉は素晴らしかったです。展望風呂は男女入替え制で松本市内の眺望が楽しめる半露天風呂で気持ち良いのですが、それよりも庭園風呂は綺麗に清掃されており露天風呂は長く入っていられる程湯温も程よくリラックス効果は抜群でした。内風呂はとても広く、2つの湯ぶねで温度の違う造りとなっておりこれもまた良かったです。温泉に入ってのんびりするのにはお勧めです。泊まった日は生憎の天気でしたが、お天気の良い晴れた日は星空が楽しめるのではないでしょうか。是非また訪れたいホテルです。
1-night trip
Verified

10/10 Exceptional

酒店很大，设施齐全，我们的房间正对松本城，夜景很美，温泉设施很好，尤其美人汤池，室外汤池正对夜景，虽然温泉水一般，但性价比实在很高，非常值得一去的酒店
Tip Rossan, 1-night trip
Verified

6/10 Good

A One Time Experience.

Ok cool place, not cheap. But be prepared, this is a really local Japanese hotel. Almost no one speaks English behind the desk. The rooms are Japanese Rooms with Tatami, the Onsen's are beautiful and the key feature of the hotel. It's quite luxurious by Japanese standards but recognise you will probably be the only foreigners in the entire hotel. But a warning as they they played tricky in the booking. Booked two months in advance, non-smoking, city view. 24 hours before the booking they contacted me to say they had no non-smoking rooms so downgraded my a room with no view, and no toilet. Oh and if I wanted to upgrade, they offered to double what I was paying. Not cool, not acceptable. Thanks to Hotels.com and several panic emails we got sorted but this I found very scary way of managing. Was it because it was easier frustrate the foreigners then the locals? Having no one to speak English made it more a challenge. Thanks Hotels.com. You saved the day. So yes once we got there some things sorted out and found a nice staff member that helped, but be prepared this is a really local experience and don't expect the western sensibilities. It's a local culture, local way, and so it has its cool adventure side as well as its hiccups.
Gregory, 1-night trip
Verified

10/10 Exceptional

夕食のおもてなしが一番良かったです。 部屋はとても広く家族四人ゆっくり過ごせました。四人とも大満足で帰りました。 全て満足でした。ありがとうございました。
Mayumi, 1-night trip
Verified

10/10 Exceptional

Fantastic location with a great view over the city of Matsumoto. The Onsens are wonderful, spacious and modern. Definitively worth booking a private onsen. Breakfast buffet has a broad set of choices of Japanese and western dishes. Staff is very friendly and speaks English.
T.B., 2-night trip
Verified

8/10 Very good

良かった！

食事の時のボイラーの音が気味悪かったけど、我慢できる範囲。部屋は、安い部屋にしたから狭かった。食事のときの担当の方の接客がとてもよかった。今度は、部屋をグレードアップしてまた泊まりたい！
1-night trip
Verified

8/10 Very good

温泉三昧で、とてもゆっくり過ごせました。又、行きたいと思っています。
yasushi, 1-night trip
Verified

10/10 Exceptional

食事とスタッフのサービスが良かった
丸山敏, 1-night trip
Verified

8/10 Very good

朝食のコーヒーが美味しいです。

お風呂が広くて、朝食が美味しかったです。 デザートのスイカも美味しかったです。
1-night trip
Verified

8/10 Very good

孝夫

トイレの空調不足にホコリが溜まっている
takao, 1-night trip
Verified

10/10 Exceptional

予約時に夕食を申し込み忘れた その場で対応してくれてありがとう
1-night trip
Verified

6/10 Good

値引率の表示がえげつない。

宿自体はとても良いですがあてがわれた部屋は最低クラスだったかと。値引率の表示の仕方には疑問が残るのと、部屋が眺望のない部屋だったのは納得がいっていません。
Ryuji, 1-night trip
Verified

10/10 Exceptional

心地よい滞在のできる旅館でした。

夜遅く到着したのにも関わらず、丁寧に対応してくださいました。 朝食の種類も豊富で美味しかったです。お部屋に持って帰れる珈琲サービスの心遣いが嬉しかったです。 お風呂の終了時間が24時と聞いていたのですが、23時に閉まるお風呂もあり、そこには入れず残念でした（男女入れ替えの展望風呂で、翌朝彼は入れました）。
1-night trip
Verified

4/10 Fair

静かで快適なお宿

清潔感が有り、食事も程よい量で、味も良く満足でした
michihiro, 1-night trip
Verified

8/10 Very good

景色を見ながら足湯につかれたり、温泉の種類が多く、楽しめます。朝食が美味しかったです。しかし、露天風呂の１つが虫風呂になっていて不快でした。あそこまで虫が浮いているお風呂は初めてです。(網ですぐ取れるレベルではない)2度入って2度とも虫がすごかったので、スタッフの方が定期的に取られた方がいいと思います。
1-night trip
Verified

10/10 Exceptional

翔峰酒店坐落在松本市的半山位置，站在大堂外的觀景臺能飽覽整個松本市及雪山，非常美麗！ 房間內的設施齊備，但佈置可說是一般。 酒店內設兩個免費溫泉會館，各有特色，一個能飽覽松本市，一個在園林內，浸泡在其中，非常舒適！ 如果有機會再遊松本市，必定住這間溫泉酒店。
1-night trip
Verified

10/10 Exceptional

This hotel was an excellent stay. Beautiful views of Matsumoto and the mountains, amazing open air bathes and amazingly friendly staff. Dinner was very good and breakfast was also great. Wish we had stayed longer!
DP, 1-night trip
Verified

10/10 Exceptional

A nice Onsen hotel~ The meal provided was delicious and sophisticatedly designed.
1-night trip
Verified

8/10 Very good

Nice onsen and lovely staff. The in-room onsen is smaller than I expected but the public one is nice. Women's one has two indoor pools and two outdoor. Room comes with half board (set dinner and buffet breakfast).
Bonnie, 1-night trip
Verified

8/10 Very good

静かな場所にある

宿泊前々日に予約したけどとてもいいホテルでした。また機会があれば泊まってみたいところです。黒四や上高地の拠点となる立地でお薦めです。
1-night trip
Verified

6/10 Good

お風呂が最高

夏休み中に一泊しました。お風呂は最高でした。食事も設備も良かったです。ただ、チェックイン、夕食、朝食で長く待たされ、残念です。
1-night trip
Verified

8/10 Very good

nice

온천이 훌륭했다. 시설도 깨끗했다. 온천과 휴양을 목적으로 한다면 추천할 호텔이다.
Young Bin, 1-night trip
Verified

10/10 Exceptional

エントランスホール、温泉、廊下や部屋が清潔に保たれている。 とても快適に過ごさせて頂いた。
rf, 1-night trip