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The Tourmaline

5.0 star property
Mountain hotel in Kandy with spa and outdoor pool

Choose dates to view prices

In the heart of the historical district, The Tourmaline offers a luxurious retreat for families. Unwind with a massage and body treatment at Tourmaline Spa Premedion, then indulge in dinner at the on-site BBQ Terrace Restaurant or sip cocktails by the poolside bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Spa
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness center
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service
  • 24-hour business center

For families (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Private bathroom
  • Separate bedroom
  • Premium TV channels

Why we love this property

Spa in the mountains
A full-service spa offers massage and body treatments amid mountain surroundings. This hotel's peaceful garden and fitness room complete the wellness journey.
Mountain luxury retreat
Hidden in a historical district, this luxury hotel blends mountain views with elegance. The garden provides a serene escape from the world.
Dining done right
This hotel masters mealtime with a welcoming restaurant and bar. Culinary offerings include a delicious full breakfast to start each day.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Ceiling fan
Memory foam bed
Premium bedding
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, premium bedding, memory foam beds, minibar

Suite

Highlights

Separate sitting area
Air conditioning
LED TV
Separate bedroom
Ceiling fan
Memory foam bed
Premium bedding
Bidet
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Twin Room

Highlights

Air conditioning
LED TV
Separate bedroom
Ceiling fan
Memory foam bed
Premium bedding
Bidet
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Bathroom | Hair dryer, slippers, bidet, towels

Deluxe Triple Room

Highlights

Air conditioning
LED TV
Separate bedroom
Ceiling fan
Memory foam bed
Premium bedding
Bidet
Private bathroom
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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CNY658 total
includes taxes & fees
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About the neighborhood

Map
Anniewatte, Kandy, 20855

What's nearby

  • Bahirawakanda Vihara Buddha - 10 min walk - 0.9 km
  • National Hospital Kandy - 15 min walk - 1.3 km
  • Kandy Lake - 20 min walk - 1.7 km
  • Wales Park - 2 min drive - 1.5 km
  • Temple of the Tooth - 3 min drive - 1.8 km

Getting around

  • Bandaranaike Intl. Airport (CMB) - 167 min drive
  • Kandy Railway Station - 13 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Kandyan Muslim Hotel - ‬3 min drive
  • ‪Cool Corner - ‬15 min walk
  • ‪KFC - ‬3 min drive
  • ‪Burger Hunt - ‬19 min walk
  • ‪Burger King - ‬3 min drive

About this property

The Tourmaline

Located near a train station, The Tourmaline is a great choice for a stay in Kandy. You can visit the spa to indulge in massages or body treatments, and bbq terrace restaurant serves dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center.

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 12:30 PM; Check-in end time: 11:30 PM
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.
    • This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Wheelchair-accessible parking on site
    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up*
DONE

Offsite

    • Area shuttle within 25 km*
    • Shopping center shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

What to do

  • Pool table
  • Ecotours nearby
  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • DVD player
  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Turndown service
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Tourmaline Spa Premedion. Services include massages and body treatments. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Bbq terrace restaurant - This restaurant serves dinner only. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • New Year's Eve (December 31) Gala Dinner per adult: LKR 6500
  • New Year's Eve (December 31) Gala Dinner per child: LKR 3250 (from 5 to 12 years old)

Optional extras

  • Full breakfast is offered for an extra charge of approximately LKR 1500 for adults and LKR 750 for children
  • Airport shuttle service is offered for an extra charge of LKR 7500.00 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for LKR 2500.00 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Tourmaline Hotel
Tourmaline Hotel Kandy
Tourmaline Kandy
The Tourmaline Hotel
The Tourmaline Kandy
The Tourmaline Hotel Kandy

Frequently asked questions

Does The Tourmaline offer free cancellation for a full refund?

Yes, The Tourmaline does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Tourmaline?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Tourmaline?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Tourmaline?

Yes, there's free self and extended parking.

Is airport shuttle service offered by The Tourmaline?

Yes, an airport shuttle is available. The charge is LKR 7500.00 per vehicle one way.

What are the check-in and check-out times at The Tourmaline?

Check-in start time: 12:30 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at The Tourmaline and nearby?

Practice your swing on the tennis courts. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Tourmaline also has a fitness center and spa services, as well as an arcade and a garden.

Are there restaurants at or near The Tourmaline?

Yes, there's an onsite restaurant, bbq terrace restaurant.

What's the area around The Tourmaline like?

The Tourmaline is a short 19-minute walk from Kandy Clock Tower and 20 minutes' walk from Bahirawakanda Vihara Buddha.

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The Tourmaline Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Poor

Do not recommend this place at all. There was nobody at the reception. Gave us the wrong room. Then we asked for the room that we paid for. They charged exrtra for that. We didn't receive any bed sheets. The best part is I wanted to go the toilet at 4.00 am and found out no water in the toilet and I had to call the manager lady early in the morning but no answer. Terribel place. Avoid this place at all cost.
Ruchira, 1-night trip

10/10 Exceptional

Nice hotel at a good price. Very clean rooms and very friendly staff.
Holger, 3-night trip

10/10 Exceptional

Great little property. Staff is really nice. I mean really nice. Pool was decent. Location is a little secluded and quiet, but you can get to town in less than 10 mins in car. Don't use tuk tuks. It's challenge for them to climb the hills. Not a new facility but its maintained pretty well.
Thenkutty, 1-night trip

10/10 Exceptional

Lovely hotel with an incredible view
Anne, 2-night trip

2/10 Poor

Not a 5 star hotel

I booked this hotel because it was rated as a five star hotel but it’s far from this. This facility need renovation
Mohammed, 3-night trip

8/10 Very good

Quick stopover

Very welcoming, great service, great food, good room. Pool area would benefit from some love but still ok
1-night trip

10/10 Exceptional

Gare du centre-ville mais hôtel agréable
christine, 2-night trip

4/10 Fair

Very poor stay experience
APOORVA, 2-night trip

10/10 Exceptional

Beautiful place

Very nice and clean hotel!
Samya, 1-night trip

8/10 Very good

Staff was helpful . Loved our stay at the hotel.
Tasneem, 1-night trip

10/10 Exceptional

The views are worth the journey

The Tourmaline and its partner hotel the Topaz sit high above Kandy with beautiful views over the city. It is reached via a steep, winding road, but the views, and the hotel itself, are worth the journey. Reception was prompt, and all staff were friendly and attentive. The rooms were large and had everything we needed - comfortable bed, luxurious bathroom, strong wifi and good electrical outlets. The breakfast buffet was delicious.
View from bedroom window
1-night trip

8/10 Very good

The staff were very friendly and welcoming. The location was beautiful our room had an amazing view of Kandy.
3-night trip

10/10 Exceptional

Nice view,we came with a rental car -access a bit difficult because of very narrow streets. Hotel id on top of the Hill , you will need a driver/car go Kandy
Ruth, 1-night trip

8/10 Very good

Excellent comfortable and spacious Kandy Hotel

Room was spacious with great view. Wifi was not available in the pool area. Staff and service exceptional. Food was superb. Location good for the view not so good for getting around and need to rely on transport and not walking distance to anything so a bit isolated. Probably not quite 5 star although it was excellent.
Pamela, 2-night trip

10/10 Exceptional

Beautiful mountain top property. Quiet and calm.spacious rooms and good breakfast
1-night trip

10/10 Exceptional

Wonderful hotel, elegant & serene. Fantastic view. Great staff & service, however gym needs updating.
Dee, 2-night trip

10/10 Exceptional

Beautiful location to view the entire city . They have a nice pool, attentive staff and good food for dinner and breakfast.
1-night trip

8/10 Very good

Great hotel, old property

Good service, hotel is bit old
Madhav, 1-night trip

10/10 Exceptional

Amazing hotel up in the mountains of Kandy

The Tourmaline was an amazing hotel to stay at. The staff was extremely polite and attentive and it made our stay very comfortable. They provided services we requested like day trips to Sigiriya and the rooms were clean. Very well done by hotel and they made us feel special during our whole stay. Only thing is it's up at the mountains so it's away from the city but they remedied it by providing free shuttle service to the city. Thank you Tourmaline for your hospitality.
Raymon Lat, 4-night trip

8/10 Very good

Las vistas son fantásticas, la habitación y el desayuno incluido muy buenos y el personal muy atento y servicial
Sandra, 1-night trip

10/10 Exceptional

A sublime two days

We had a wonderful stay at this hotel. We loved the decor and atmosphere of the hotel. Felt relaxed from the moment we arrived and we met by smiles and a refreshing drink. The staff were so friendly and helpful. We enjoyed all our meals there. I wish we had been able to stay longer.
Joan, 2-night trip

8/10 Very good

nice view from the room and resturaunt. Staff are friendly. I've ordered some food to my room, waiting for 1 hour.
1-night trip

8/10 Very good

Great place to stay

The hotel is located on the slope of a hill. So, need to keep that in mind when you go out for a walk. Also, access to public transport is limited. The ambience is great. Great welcome. Staff at the front desk were very helpful. The rooms were spacious,clean. It has a lovely view of Kandy. The bathroom has a glass door in common with the room. This can be curtained off with a cane curtain, that has spaces between the canes. A bit awkward if you have children of both genders staying in the same room. There is no lift in the hotel (it is only 3 floors tall) and that can pose a problem when you have someone who cannot climb stairs or there is no bellboy to help you with the luggage ( you need to check out at odd hours) Food is good. The people at the dining area were very helpful and nice Spa is great. Overall a great experience
john, 3-night trip

8/10 Very good

The greatest thing is that is has a tennis table and a tenis court. Nice pool and good internet.friendly staff. Not such a great breakfast nor menu.
1-night trip

8/10 Very good

Great Views and spacious rooms

Excellent hotel, except for the fact we didn’t know that they don’t serve alcohol... if we had known in advance we could have been better prepared and bought our own wine for dinner.
Robert, 2-night trip