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The Westin Birmingham

4.0 star property
Pet-friendly hotel with outdoor pool, connected to the convention center, near University of Alabama at Birmingham

Choose dates to view prices

Photo gallery for The Westin Birmingham

Exterior
Exterior
Banquet hall
Presidential Suite, 1 Bedroom | Living area | 42-inch flat-screen TV with cable channels, TV, pay movies
2 bars/lounges
In the heart of Druid Hills, The Westin Birmingham offers a sophisticated retreat. Enjoy stunning views from the rooftop terrace, unwind in the garden or by the pool with sun loungers and umbrellas. With two bars, Todd English P.U.B., free public WiFi and helpful staff nearby attractions are easily accessible.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Pet friendly
  • Gym
  • Connecting rooms available

Main amenities (12)

  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • Conference center
  • 31 meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is CNY1,326
CNY1,579 total
includes taxes & fees
Nov 16 - Nov 17

Why we love this property

Pool paradise
This hotel features an outdoor pool area with comfortable pool loungers and shady umbrellas. Perfect for a relaxing dip or a day of sunbathing.
Dining options galore
This hotel boasts a restaurant, cafe, and 2 bars. The full breakfast includes vegan and vegetarian choices. Special dietary needs are catered to here.

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, desk, iron/ironing board

Room, 2 Double Beds

8.2 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Hypo-allergenic bedding available
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Air conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Free cribs/infant beds
Hypo-allergenic bedding available
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Hypo-allergenic bedding available
Bathrobes
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Hypo-allergenic bedding, desk, iron/ironing board

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Hypo-allergenic bedding available
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Hypo-allergenic bedding, desk, iron/ironing board

Deluxe Room, 1 King Bed, Corner

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Air conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Free cribs/infant beds
Hypo-allergenic bedding available
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Air conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Free cribs/infant beds
Hypo-allergenic bedding available
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board

Executive Suite, 1 King Bed

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate dining area
Air conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Free cribs/infant beds
  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Bathroom | Free toiletries, hair dryer, towels, soap

Presidential Suite, 1 Bedroom

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate dining area
Air conditioning
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Free cribs/infant beds
  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Hypo-allergenic bedding available
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, desk, iron/ironing board

Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Hypo-allergenic bedding available
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Hypo-allergenic bedding available
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, iron/ironing board

Deluxe Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Hypo-allergenic bedding available
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, desk, iron/ironing board

Deluxe Room, 2 Double Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Hypo-allergenic bedding available
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Hypo-allergenic bedding available
Hair dryer
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Hypo-allergenic bedding available
Hair dryer
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, desk, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Hypo-allergenic bedding available
Hair dryer
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Hypo-allergenic bedding available
Hair dryer
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, desk, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Hypo-allergenic bedding available
Hair dryer
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

Hypo-allergenic bedding, desk, iron/ironing board

Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Hypo-allergenic bedding available
Hair dryer
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Sheraton Birmingham Hotel

  • Pet friendly
  • Parking available
  • Internet access
  • Free WiFi
7.8 out of 10, Good, 1,004 reviews
The price is CNY1,084
CNY1,295 total
includes taxes & fees
Nov 23 - Nov 24
Sheraton Birmingham Hotel
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About the neighborhood

Map
2221 Richard Arrington Jr. Blvd North, Birmingham, AL, 35203

What's nearby

  • Birmingham Jefferson Convention Complex - 2 min walk - 0.2 km
  • Alabama Theater - 16 min walk - 1.4 km
  • Sloss Furnaces - 2 min drive - 2.1 km
  • UAB Hospital - 2 min drive - 2.5 km
  • University of Alabama at Birmingham - 2 min drive - 2.5 km

Getting around

  • Birmingham International Airport (BHM) - 7 min drive
  • Birmingham Station - 22 min walk

Restaurants

  • ‪Topgolf - ‬8 min walk
  • ‪Eugene's Hot Chicken Restaurant - ‬3 min walk
  • ‪The Southern Kitchen and Bar - ‬2 min walk
  • ‪Mugshots - ‬2 min walk
  • ‪Redmont Roof Top - ‬12 min walk

About this property

The Westin Birmingham

The Westin Birmingham features a rooftop terrace and puts you just steps from Birmingham Jefferson Convention Complex. Guests can take a dip in the outdoor pool or grab a bite to eat at Todd English P.U.B., which serves breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a 24-hour fitness center, and a fitness center.

At a glance

DONE

Hotel size

    • 294 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • WiFi (speed: 50+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 29.00 per day; includes in/out privileges)
    • Covered onsite valet parking (USD 40.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Shared microwave

Working away

  • 31 meeting rooms
  • Computer station
  • Conference center (14286 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge) (speed of 50+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Todd English P.U.B. - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Santos Coffee Bar - This coffee shop serves breakfast and lunch. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 22.00 to 38.00 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per night

Parking

  • Covered self parking costs USD 29.00 per day with in/out privileges
  • Covered valet parking costs USD 40.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 5:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Birmingham Westin
Westin Birmingham
Westin Hotel Birmingham
Westin Birmingham Hotel
The Westin Birmingham Hotel
The Westin Birmingham Birmingham
The Westin Birmingham Hotel Birmingham

Frequently asked questions

Does The Westin Birmingham offer free cancellation for a full refund?

Yes, The Westin Birmingham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Westin Birmingham?

Yes, there's an outdoor pool. Guests have pool access from 5:00 AM to 9:00 PM.

Are pets allowed at The Westin Birmingham?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at The Westin Birmingham?

Yes. Self parking costs USD 29.00 per day. Valet parking costs USD 40.00 per night.

What are the check-in and check-out times at The Westin Birmingham?

You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Express check-out is available.

Is there an onsite casino at The Westin Birmingham?

No, this hotel doesn't have a casino, but Birmingham Race Course Casino (15-min drive) is nearby.

What is there to do at The Westin Birmingham and nearby?

The Westin Birmingham has 2 bars and an outdoor pool, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near The Westin Birmingham?

Yes, there's an onsite restaurant, Todd English P.U.B..

What's the area around The Westin Birmingham like?

The Westin Birmingham is in Druid Hills, a short 1-minute walk from Birmingham Jefferson Convention Complex and 7 minutes' walk from Birmingham Museum of Art.

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Reviews

The Westin Birmingham Reviews

8.4

Very Good

8.8

Cleanliness

8.8

Location

8.6

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Bed
Restaurant
Shower
Parking
Coffee
Lobby
Events

Reviews

10/10 Exceptional

Customer Service's was top tier. The room was clean and the bed gave me a great night sleep.
Rotonda, 2-night trip

2/10 Poor

No, awful people and an awful place. They lie to you and treat you horribly.
Madison, 1-night trip

2/10 Poor

They are not understanding of guest.
Mary grace, 1-night trip

8/10 Very good

Nice property
George, 1-night trip

10/10 Exceptional

Professionalism of the staff and the cleanliness of the property. Excellent Stay!
Derrick, 2-night trip

10/10 Exceptional

Airport Rest Stop

Coming off a 5 day trip didn’t want to deal with traffic, needed a quiet meal & great night’s sleep. Best decision I’ve made in months. Absolutely amazing property exceeding my expectations!
Mary, 1-night trip

6/10 Good

Room size was reasonable and clean, but a bit worn. Staff were friendly. Onsite bar/restaurant and coffee shop were out of menu items. Left for the day at 7am and housekeeping was just beginning on our floor when we returned at 4:45.
Melanie, 2-night trip

10/10 Exceptional

Great stay, no complaints at all.
Jeremy, 1-night trip

10/10 Exceptional

Excellent location

A great stay for the event with a very convenient location and friendly staff
Jashon, 1-night trip

6/10 Good

Not impressed

We stayed at this hotel for a conference at the convention hall. This hotel is dated and is in need of upgrades. Wallpaper ripped on walls. Carpet ripped. Hotel resteraunt closed down so breakfast was limited. Sheraton next door was nicer and had better coffee shop and bar.
6-night trip

10/10 Exceptional

Will stay again!

Perfect location for event venues, restaurants, and live music. Safe for walking.
1-night trip

10/10 Exceptional

Parking crazy to find first time, if bjcc is having an event... Hotel and staff great! Location Great!!
Jessica, 1-night trip

10/10 Exceptional

Beautiful hotel, downtown Birmingham is wonderful, great food choices within walking distance - issues except pool was closed so gave amenities rating a little haircut
Jeff, 1-night trip

10/10 Exceptional

Two Thumbs Up!

It was an amazing experience!
Evan, 1-night trip

10/10 Exceptional

Came up for office party from Elmore for the night. I liked the early check in feature. Room was ready early. Room was clean and bed was very comfortable!
Kathryn, 1-night trip

6/10 Good

Needs a refresh.
Victoria, 1-night trip

10/10 Exceptional

Convience
Ty, 1-night trip

4/10 Fair

I have nothing nice to say about the property. No the staff.
Robin, 1-night trip

4/10 Fair

This is literally the worst Westin I have ever stayed in. It’s like a glorified Holiday Inn. You should be embarrassed to have charged me over $300 per night to stay here. Seriously, you need to change the flag because this property isn’t up to Westin standards.
Robert, 1-night trip

6/10 Good

Not a Big Fan

This is by far one of the worst Westins I have ever stayed at. Old wrinkled carpet in the hall way. Ripped wall paper in the bathroom. Customer service rep at check-in did not smile and barely greeted us. The price for the night was high because of a concert, which is fine. But, For it being a concert night, the bar and restaurant looked to understaffed. Experience was just average.
1-night trip

4/10 Fair

There was blood splatter on the walls, the douve cover and shower curtain. It was nasty.
Steven, 1-night trip

4/10 Fair

Our room had cru.bs on thr bed. Dusty. Not clean to be a Westin. We requested a room change and it was much better. No coffee or tea service provided in lobby area. No vending machines.
Jenny, 2-night trip

6/10 Good

Truly disappointed that this is a Westin Hotel

I am going to be extremely honest about our stay here. First thing is for this to a Westin Hotel it did not meet the standards that I am accustomed to from this hotel. We paid $400 for one night to stay here but when we got into the room I immediately noticed the decor was not up to par. We had stained sheets on the bed, the table had dried coffee stains, the lamp is rusting, the carpet has a lot of wear and tear, I could gone on and on about the upkeep of this hotel but I will stop here. On the flip side, the front desk clerk “Latonia” was extremely friendly and provided us with excellent customer service.
1-night trip

6/10 Good

It was a decent room, seemed clean but nothing special. Staff was friendly but not overly helpful. Shower was kind of disappointing, especially for what they charge for the room. The body wash bottle was completely empty and the shower head pressure was about like a drinking fountain. It was a handheld shower head also, so when you had it on the pole it was very awkward and hard to adjust. No microwave and the barest few amenities like soap and such. There was a regular banging noise coming from the room above, which may have been some kind of work room. Thankfully, it mostly stopped during sleeping hours but not entirely. No coffee or any niceties in the lobby. I think they mostly charge for location at this hotel and that it's new.

6/10 Good

Unbeknownst to us till it was too late and looking back it makes me wonder it it was even cleaned. Toilet was stopped up. We noticed that all tissue was not going down completely but it was flushing. We discovered the depths of the problem when we made it back to the hotel around 10 pm Saturday night. Leaving Sunday morning do we did not call anyone, no point to at that time. All the water eventually drained out. Tissue went in the trash. No we did not report it as it was already like that when we got there Friday night and I was passed by that time with what I paid for two rooms plus I got charged twice for both nights on parking.
Sandra, 2-night trip