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Hotel Costanera Concepcion

3.5 star property
Concepción hotel with restaurant and bar/lounge

Choose dates to view prices

In Concepción, Mercure Concepción offers a modern retreat with a gym, business center and on-site restaurant serving breakfast, lunch and dinner. Connect to free in-room WiFi or unwind with dry cleaning/laundry services at your convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free breakfast
  • Airport transfer
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
The current price is CNY469
CNY469 total
Jun 5 - Jun 6

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Economy Room

Economy Room | Minibar, in-room safe, desk, laptop workspace

Economy Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Twin Room

Economy Twin Room | Minibar, in-room safe, desk, laptop workspace

Economy Twin Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Reception
ibis Concepcion
Concepción
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 529 reviews
The price is CNY327
CNY327 total
May 23 - May 24
ibis Concepcion
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About the neighborhood

Map
Cochrane Poniente No. 75, Concepción, 4070295

What's nearby

  • Catedral de la Santisima Concepcion - 13 min walk - 1.1 km
  • Plaza de la Independencia - 14 min walk - 1.2 km
  • Cerro Caracol - 16 min walk - 1.4 km
  • Parque Ecuador - 17 min walk - 1.5 km
  • University of Concepcion - 5 min drive - 2.5 km

Getting around

  • Concepcion (CCP-Carriel Sur) - 14 min drive
  • Concepción Station - 6 min walk
  • Juan Pablo II Station - 6 min drive
  • Biobío Station - 8 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cofi - ‬4 min walk
  • ‪Hotel Diego de Almagro - ‬5 min walk
  • ‪Catus Pizza - ‬6 min walk
  • ‪Los Pollos - ‬5 min walk
  • ‪Govinda's - ‬4 min walk

About this property

Hotel Costanera Concepcion

  • Enjoy your visit to Concepción with a stay at Hotel Costanera Concepcion. Guests can visit the fitness center for a workout or grab a bite to eat at Hemisferio, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli.

At a glance

DONE

Hotel size

    • 138 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: noon
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Electric vehicle charging point on site
    • Offsite parking within 1 ft (CLP 10000 per night)
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 51
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Hemisferio - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of CLP 50 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CLP 30000 per pet, per stay

Parking

  • Parking is available nearby and costs CLP 10000 per night (1 ft away)

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Atton Concepcion Hotel

Frequently asked questions

Does Hotel Costanera Concepcion offer free cancellation for a full refund?

Yes, Hotel Costanera Concepcion does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Costanera Concepcion?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 44 lbs per pet. There's a charge of CLP 30000 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is airport shuttle service offered by Hotel Costanera Concepcion?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Costanera Concepcion?

Check-in start time: 3 PM; Check-in end time: noon. Check-out time is noon. Late check-out is available for a charge of CLP 50 (subject to availability).

Is there an onsite casino at Hotel Costanera Concepcion?

No, this hotel doesn't have a casino, but Casino Marina del Sol (11-min drive) is nearby.

What is there to do at Hotel Costanera Concepcion and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Hotel Costanera Concepcion?

Yes, there's an onsite restaurant, Hemisferio.

What's the area around Hotel Costanera Concepcion like?

Hotel Costanera Concepcion is a short 6-minute walk from Concepción Station and 15 minutes' walk from Plaza de la Independencia.

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Reviews

Hotel Costanera Concepcion Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.8

Property conditions & facilities

Popular mentions

Room
Bathroom
Shower
Food
Location
Room service
Breakfast

Reviews

Verified

10/10 Exceptional

Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly! Stocked bar and a good hotel restaurant!
Ivan, 3-night trip
Verified

10/10 Exceptional

Better and better

Beautiful views, excellent location, spacious room, clean and nicely appointed. Impressive breakfast.
John, 2-night trip
Verified

10/10 Exceptional

Concepcion Mercur

Super frienly staff , easy parking
Johann, 1-night trip
Verified

10/10 Exceptional

Modern Hotel, Good food, too close to construction and railroad station
Sherry Christine, 2-night trip
Verified

8/10 Very good

Good, not great

Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so
Jose, 3-night trip
Verified

10/10 Exceptional

Nicely kept and presented. AC in room didn’t work but it was repaired promptly. There’s a train next to the building and there are minimal room amenities.
Kevin, 4-night trip
Verified

8/10 Very good

The first room they give me, had bad smell, i call immediately to the reception and they change me for another room.
Arturo, 2-night trip
Verified

8/10 Very good

It could be better

Check In was at 3pm instead of 2pm, as most hotels in Chile use to. Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan. Hotel doesn't have Room Service.
2-night trip
Verified

8/10 Very good

Perfecto para viaje de negocios
Ricardo, 1-night trip
Verified

10/10 Exceptional

Buena atencion del personal
Sophia, 2-night trip
Verified

6/10 Good

Os quartos sao antigo. Havia um time de futebol hospedados sem muita supervisão que fizeram bagunca por toda noite. A academia é muito simples, poderia ter pelo menos um armario para colocar nossos pertencentes e mais pesos.
Bianca, 4-night trip
Verified

10/10 Exceptional

Hospedagem espetacular. Atendimento do recepcionista Jesus fez toda a diferença. O quarto era perfeito, vista linda do por do sol, silencioso, chuveiro com ótima pressão e temperatura, a cama grande eextremamente confortável. Foi sem dúvida o melhor custo benefício que já nos hospedamos até hoje.
Guilherme, 2-night trip
Verified

10/10 Exceptional

Buena ubicación, servicio y comodidad
ANDRES, 1-night trip
Verified

8/10 Very good

Hotel a olhedor

Local acolhedor , atendimento pelos funcionários incrível
vanessa, 25-night trip
Verified

10/10 Exceptional

Buena atención, habitación cómoda, desayuno rico
Diana Marcela, 1-night trip
Verified

10/10 Exceptional

¡Gracias, Mercure!

Me quedé bien aquí, creo que es la mejor opción de Concepción. El personal es muy amable y les gusta ayudar a sus huéspedes. La comida en la noche es excelente, las habitaciones y sus camas muy cómodas. ¡Gracias!
Daniel, 2-night trip
Verified

10/10 Exceptional

Excelente atención de personal de recepción y de restaurante.
JORGE, 4-night trip
Verified

6/10 Good

En la página dicen ser friendly pero hay que pagar 30 mil pesos más Impuesto por noche, igual dicen que tienen estacionamiento y en realidad hay que pagar 9 mil pesos. Por lo demás bien ubicado personal muy amable, comidas Excelente. La nevera en la habitación vacía
Angel, 1-night trip
Verified

2/10 Poor

Pésimo servicio

Llegué y no hicieron válida la recervacion. Y me quedé sin hotel. Es el colmo pésimo servicio. Dijeron que ustedes nunca le mandaron mi recervacion. Tuve que conseguir otro Hotel. Y me dijeron que como no pague en HOTELS.COM nunca les mandaron mi recervacion.
Arturo, 1-night trip
Verified

8/10 Very good

Hotel vale o seu preço

O hotel é bom e bem localizado. O atendimento foi ótimo. Quando tive problemas com o primeiro quarto (umidade), deram um upgrade para outro bem melhor. O café da manhã é fantástico
Auteliano Antunes dos, 4-night trip
Verified

6/10 Good

No funcionaban varias luces en la habitación y no se veían varios canales en la TV. Otros tantos con un sonido terrible.
Claudia Garay, 2-night trip
Verified

10/10 Exceptional

Hotel muito bom. Vista da cidade. Nao tenho o que reclamar.
Ricardo, 3-night trip
Verified

4/10 Fair

Hay un tren pasando no sé cada 15 minutos y qué hace literalmente retumbar la habitación con el característico silbato. Por otra parte el estacionamiento no está incluído. Además cobran el IVA aunque hagas la reserva por expedia o a través de su aplicación de socio de hotel no te salvas. Otra cosa que no me gustó es que cobran con la tarjeta sin siquiera mostrar la pantalla entonces Uno no sabe lo que está pagando por esta razón la recepcionista accidentalmente presionó que sí al cobro de una comisión extra en la tarjeta, un impuesto por usar tarjetas extranjeras que cobran en algunos lugares en Chile. Rescato la buena disposición y que la recepcionista se tomó con tranquilidad el tener que anular la transacción. Otra cosa es que la habitación es demasiado oscura y además el agua caliente demora un montón paradójicamente dicen ahí que hay que cuidar el agua.
Eduardo Suarez, 2-night trip
Verified

10/10 Exceptional

Supera las expectativas

Muy buen hotel, restaurant muy agradable y si bien la carta no es muy amplia, lo que hay es muy sabroso. El único pero fue que el aire acondicionado de la pieza de mis hijos no funciona
Jorge, 1-night trip
Verified

8/10 Very good

Buena estadía , personal amable , buen desayuno , lo único en contra son las bocinas de metro tren que a veces puedes desparte
ricardo, 2-night trip