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RSL Cold & Hot Springs Resort Suao

4.0 star property
Baroque resort in Suao with 3 restaurants and spa

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RSL Cold & Hot Springs Resort Suao offers a family-friendly escape with three on-site restaurants, shopping, and a relaxing garden. Indulge in spa treatments like facials and massages or take the kids to the playground and arcade/game room. With free WiFi, an indoor pool, outdoor pool with sun loungers, hot springs on site for unwinding.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Spa
  • Non-smoking
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Hot springs
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Fitness center

Feel at home (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Refrigerator
  • Private bathroom

Why we love this property

Spa haven paradise
This resort features a spa with couples rooms, aromatherapy, and massage. A garden, sauna, and spring water baths create a serene escape.
Baroque garden retreat
Located in the city center, this resort boasts stately Baroque architecture. The garden and pool-view restaurant create a tranquil urban oasis.
A culinary treat
This resort features 3 restaurants with pool views, a bar, and continental breakfast. Vegan, vegetarian, and locally-sourced food options abound.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Japanese Style Tatami Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Japanese Style Tatami Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Western Style Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Western Style Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Western Style Quadruple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Western Style Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese style room (Dual spring bath)

Premium bedding, down comforters, pillowtop beds, in-room safe

Japanese style room (Dual spring bath)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby
Lakeshore Hotel Suao
  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,001 reviews
The price is CNY921
CNY1,063 total
includes taxes & fees
Dec 9 - Dec 10
Lakeshore Hotel Suao
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About the neighborhood

Map
No.301, Jhongyuan Rd., Suao, Yilan County, 270

What's nearby

  • Suao Cold Springs - 5 min walk - 0.4 km
  • Shenghu Shan - 2 min drive - 2.0 km
  • Baimi Wooden Clogs Museum - 2 min drive - 2.0 km
  • Nanfang Ao Fishing Port - 3 min drive - 2.9 km
  • Sanxiantai - 3 min drive - 2.3 km

Getting around

  • Taoyuan International Airport (TPE) - 98 min drive
  • Suaoxin Station - 4 min drive
  • Suao Xinma Station - 4 min drive
  • Suao Station - 11 min walk
  • Free area shuttle
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Free train station drop-off

Restaurants

  • ‪八方雲集 - ‬8 min walk
  • ‪耳東小館 - ‬3 min walk
  • ‪山口食堂 - ‬11 min walk
  • ‪林游阿好 - ‬8 min walk
  • ‪大稑牛肉麵 - ‬4 min walk

About this property

RSL Cold & Hot Springs Resort Suao

Bring the kids when you stay at RSL Cold & Hot Springs Resort Suao, and they can enjoy the free kids' club. You can visit the spa to be pampered with massages, facials, or aromatherapy, and Snack Bar, one of 3 restaurants, serves lunch and dinner. Other highlights at this Baroque resort include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers like the overall property condition.

At a glance

DONE

Hotel size

    • 152 units
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property provides shuttle service to Luo Dong Transfer Station daily. Contact the property in advance to reserve the seats.
    • This property’s pool is open 7 AM-10 PM April-October and 8 AM-10 PM November-March.
    • Due to cleaning, this property's pool is closed from noon to 3 PM daily.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Free children's club
DONE

Pets

    • Pets stay free (2 total)
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle*
    • Free train station shuttle from 11:00 AM to 9:00 PM*
DONE

Offsite

    • Free area shuttle within 6 kilometers
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Children's menu
  • Children's games
  • Toys

What to do

  • Hot springs
  • Shopping
  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • 6 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Lockers available
  • Banquet hall
  • Baroque architecture

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Wheelchairs available on site
  • Portable shower seat
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Grab bar in shower
  • Bathroom emergency pull cord
  • Visual fire alarm
  • Doorbell and phone notification
  • Stair-free path to entrance

Room amenities

Be entertained

  • 45-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. There are 10 hot springs open between 7:00 AM and 11:00 PM.

Dining

Snack Bar - Overlooking the pool, this café serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately TWD 4180 to 4180 for adults, and TWD 2750 to 2750 for children
  • Airport shuttle service is offered for an extra charge

Renovations and closures

This property is closed from November 15 2025 to February 28 2026 (dates subject to change).
The property will be renovating from November 15 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Business center
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Hot springs
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
During renovations, the resort will make every effort to minimize noise and disturbance.

Pool, spa, & gym (if applicable)

  • Pool access available from 3:00 PM to 10:00 PM
  • Guests under 10 years old are not allowed in the fitness facility, and guests under 10 years old are only allowed in the fitness facility with adult supervision
  • Hot springs access available from 7:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 24365486

Also known as

RSL Cold & Hot Springs Resort
RSL Cold & Hot Springs Resort Suao
RSL Cold Hot Springs
RSL Cold Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold Hot Springs Resort
Rsl Cold & Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold & Hot Springs Resort Suao Suao
RSL Cold & Hot Springs Resort Suao Resort
RSL Cold & Hot Springs Resort Suao Resort Suao

Frequently asked questions

Is RSL Cold & Hot Springs Resort Suao currently open?

This property is closed from November 15 2025 to February 28 2026 (dates subject to change).

Does RSL Cold & Hot Springs Resort Suao offer free cancellation for a full refund?

Yes, RSL Cold & Hot Springs Resort Suao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at RSL Cold & Hot Springs Resort Suao?

Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 3:00 PM to 10:00 PM.

Are pets allowed at RSL Cold & Hot Springs Resort Suao?

Yes, pets stay free, with a limit of 2 total.

Is parking offered on site at RSL Cold & Hot Springs Resort Suao?

Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking and electric vehicle charging are available.

Is airport shuttle service offered by RSL Cold & Hot Springs Resort Suao?

Yes, an airport shuttle is available.

What are the check-in and check-out times at RSL Cold & Hot Springs Resort Suao?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.

What is there to do at RSL Cold & Hot Springs Resort Suao and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes hot springs. Enjoy treatments at the spa and relax in the indoor and outdoor pools. RSL Cold & Hot Springs Resort Suao also has a sauna, a steam room, and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near RSL Cold & Hot Springs Resort Suao?

Yes, there are 3 onsite restaurants, featuring pool views.

Does RSL Cold & Hot Springs Resort Suao have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

What's the area around RSL Cold & Hot Springs Resort Suao like?

RSL Cold & Hot Springs Resort Suao is in the heart of Suao, a short 5-minute walk from Suao Cold Springs.

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RSL Cold & Hot Springs Resort Suao Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Super clean, well maintained facility, great staff
Qiwen, 1-night trip

10/10 Exceptional

Good

Good service
Shin Jung, 1-night trip

8/10 Very good

房價有點貴
SHU FANG, 1-night trip

10/10 Exceptional

環境非常好，泳池跟水療都讓我們玩得很愉快。如果水療池有提供溫泉就更棒了!
Yinchen, 2-night trip

10/10 Exceptional

舒服放鬆的好地方

公共空間居然有小時候玩的任天堂紅白機，太懷念了～工作人員的服務都很好，雖然飯店有年紀了，但整體保養得還不錯，暑假平日去人不多，游泳池和溫泉與水療的空間用起來很舒服～～如果有機會還會再拜訪～～
Chiou Fu, 1-night trip

10/10 Exceptional

美好放鬆的假期

櫃檯詳細解說，飯店設施完善，早餐是點餐的方式上餐的，不用擔心吃不飽因為都可以續點，中庭水療、景觀池、游泳池、12F還有付費裸湯可以用，不過房間也有冷泉、溫泉，這次旅程滿滿的放鬆充電感，下次還會回來試試SPA按摩。 附近也有許多景點南方澳漁港可以吃海鮮、或到豆腐岬海灣 都是停車很方便的景點。 這次和家人同行 一間日式、一間洋式 環境整潔良好。 我覺得有一個小小地方可以改進，飯店有提供洗衣設施，但沒有瓦斯乾衣機，只有洗脫烘會花較久的時間，希望飯店能考慮設置乾衣機。
CHENGYI, 1-night trip

10/10 Exceptional

親子遊玩好地方，玩水泡水設施眾多種類，房間沒有很大但有很大的雙浴池非常優秀，vip有免費高樓裸湯spa體驗，還不錯可以遠看蘇澳美景，早餐單點吃到飽，還可以！工作人員態度都非常好。
CHUNPING, 1-night trip

10/10 Exceptional

Very nice hotel and staffs are all very nice.
Vita, 2-night trip

10/10 Exceptional

適合親子一起玩

喜歡玩水泡湯的話非常適合。 早餐很好吃。
shin ting, 1-night trip

8/10 Very good

游泳池比覺髒
Peirong, 1-night trip

10/10 Exceptional

很悠閒 很棒！
piling, 1-night trip

8/10 Very good

很喜歡休閒的泳池氛圍 …輕鬆愜意 但是硬體有點過時 例如沒有最新的usb插頭 其他都大致滿意
Mon Chin, 1-night trip

10/10 Exceptional

The weather was quite nice when we stay one night. We were enjoying the spa & hot spring. You might have to go on the top roof to use the hot spring without clothes
I WEN, 1-night trip

10/10 Exceptional

Wow! This may be the nicest place I’ve stayed at. My partner and I came with my parents. We hired a car to take us there from Taipei, but train would have been very convenient as well. I would say this place is primarily a cold spring with two hot spring options. The Suao area is known for cold springs so really great for the hot summers. Our room had two private bathing tubs, one for hot spring and the other cold or however you’d like it since you fill your own tub. We went in early May during the weekday and there were two other groups checked in. It felt like we had the whole place to ourselves. We only saw the other groups during breakfast. Breakfast was included and was delicious. Great variety and you will not leave hungry.
Jessica, 1-night trip

8/10 Very good

貼心服務及高性價比

1.到達飯店門口應立即主動協助接過住客的手提行李，以便利住客下車；2.客房的迎賓禮應更有變化豐富；3.日式房型應提供一張座椅，以便利站起及落座；4.飯店餐飲值得推薦，房間冷氣溫度適中、浴用水溫度穩定；5.工作人員親切周到、Joy陳小姐主動幫忙拍照、接駁的林小姐貼心服務。
I-TING, 2-night trip

8/10 Very good

Excellent service, but worth the price?

The place was beautiful, clean, the staff extremely friendly and professional. Definitely on the high end side. There is a convenience store about a block away. Pros: Service was excellent Staff super friendly and helpful Hotel facilities are very well maintained Rooms were clean Restaurant food was pretty good At breakfast you can eat as much as you want, you just have to ask for it. The hotel premises have a very romantic and private atmosphere. Cons: Personally the biggest con was the bed. It was on the harder side so me and my boyfriend barely got any sleep and were sore the next morning. Room was small for the price. Amenities not provided (toothbrush, comb, etc) but available at then gift shop The breakfast is served as sets only instead of buffet. However, you can eat as much as you want and ask for different sets. Restaurant is packed at breakfast time, so need to wait in line.
CHENG WEN, 1-night trip

10/10 Exceptional

很棒、很舒適的環境，服務人員每個都很熱忱，
ChihMing, 1-night trip

10/10 Exceptional

優秀的飯店

15～16年的飯店，不論是飯店外觀或設施都很用心的在維護。
Chih Chun, 1-night trip

6/10 Good

整體環境

進出不便、停車場不在飯店內、冷氣溫度過低
HSINYI, 1-night trip

10/10 Exceptional

服務親切，設施良好。
套餐式的早餐，很舒服的服務。
1-night trip

10/10 Exceptional

Relaxing stay

Kind staffs, excellentservice.
TA WEI, 1-night trip

8/10 Very good

整體舒適維護得不錯 房間洗澡的沐浴洗髮二罐都放成沐浴乳 早餐精緻好吃 下次希望天氣沒那麼冷時來玩水泡湯
YI CHEN, 1-night trip

8/10 Very good

沒有地下停車場

整體還可以，只是停車場得走一段，不方便
Ying-Chih, 1-night trip

8/10 Very good

浴室管線的異味需要留意，整體清潔度與服務都非常好，設施也挺精緻。
Yuehyintai, 1-night trip

10/10 Exceptional

早餐翻轉住宿感覺

入住時接待人員笑容滿面服務良好，但没有特別感覺與房價相稱。房間設備不錯，但也沒有特別驚艷的感覺。另外也没有迎賓水果及餅乾。没想到隔天早上的套裝早餐相當特別，服務超值，翻轉了入住時So So 的感覺。
I-SHUN, 1-night trip