In the heart of Edinburgh, Eliza House offers a charming retreat with free WiFi in public areas. Guests can feel at ease with a 24-hour front desk and multilingual staff, who have left a lasting impression on previous guests.
Edinburgh (ZXE-Edinburgh Waverly Train Station) - 26 min walk
Haymarket Tram Station - 3 min walk
Princes Street Tram Stop - 17 min walk
Murrayfield Stadium Tram Stop - 21 min walk
Restaurants
Black Sheep Coffee - 2 min walk
Wee Vault Edinburgh - 5 min walk
The Palmerston - 3 min walk
Ryrie’s Bar - 2 min walk
Platform 5 - 2 min walk
About this property
Eliza House
Eliza House offers a great location, putting you within a 15-minute walk of Princes Street and George Street. Also, Grassmarket and Murrayfield Stadium are just a 5-minute drive away. The property is just a short walk to public transportation: Haymarket Tram Station is 3 minutes away.
At a glance
DONE
Hotel size
22 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Pets
Pets allowed (dogs only)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
DONE
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Services
24-hour front desk
Multilingual staff
Facilities
Safe-deposit box at front desk
Room amenities
More
Daily housekeeping
Fees & policies
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Ritz Edinburgh
Ritz Hotel Edinburgh
Ritz Hotel Edinburgh
Ritz Edinburgh
Hotel Ritz Hotel Edinburgh
Edinburgh Ritz Hotel Hotel
Ritz
Hotel Ritz Hotel
Ritz Hotel
Eliza House Hotel
Eliza House Edinburgh
Eliza House Hotel Edinburgh
Frequently asked questions
Are pets allowed at Eliza House?
Yes, dogs are welcome.
What are the check-in and check-out times at Eliza House?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Eliza House and nearby?
Recommended spots to visit include Princes Street (9-min walk) and George Street (13-min walk), along with Grassmarket (0.9 mi) and Edinburgh Castle (1.1 mi).
What's the area around Eliza House like?
Eliza House is a short 3-minute walk from Haymarket Tram Station and 9 minutes' walk from Princes Street.
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Reviews
Eliza House Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.8
Cleanliness
8.0
Location
7.6
Staff & service
7.2
Eco-friendliness
5.8
Property conditions & facilities
Popular mentions
Room
Service staff
Location
Lobby
Bed
Shower
Pub
Restaurant
Budget
Bathroom
Reviews
4/10 Fair
Sep 17, 2025
Place needs an upgrade half the lights didn’t work, the tap needed fixing to sink no towel rail
Drewan
Drewan, 1-night trip
10/10 Exceptional
Jun 22, 2025
Great place to stay, not too far from the main tourist areas so you can easily walk, parking is expensive but it is everywhere in Edinburgh, the staff were nice and helpful and the rooms are a great size
Joshua
Joshua, 2-night trip
8/10 Very good
Jun 14, 2025
Hotel is in good walkable location. Quiet area. Restaurants close and transportation.
Marina
Marina, 3-night trip
10/10 Exceptional
Apr 29, 2025
Nice location. Friendly desk staff. Comfortable hotel
Connie
Connie, 1-night trip
10/10 Exceptional
Jun 24, 2025
Great value, slightly quirky hotel
Great value slightly quirky but It's the cheapest hotel in the area. Yes it could do with a lick of paint and bathrooms need an upgrade but it's clean. Best part is the manned reception with friendly helpful staff and real keys - no faffing with cards and codes. This was my 2nd stay, hope to be back again next year
Judith
Judith, 5-night trip
8/10 Very good
Nov 6, 2024
Great hotel, comfortable environment and would come again.
James
James, 2-night trip
8/10 Very good
Sep 20, 2024
Good for business and sight-seeing.
Norihisa
Norihisa, 4-night trip
10/10 Exceptional
Oct 27, 2024
Room was clean and cute, staff were nice and never any fuss. Nice quiet location with regular and close by trams, trains and buses to anywhere you need to get to in the city.
Glen
Glen, 2-night trip
8/10 Very good
May 20, 2025
The property is in a great location , we had an issue with our room that was rectified right away . The night person was awesome and friendly he was new and didn’t know the protocol asked us to check with the manager in the morning. She got a little defensive about it . Given the age of the building it is to be expected to have some quirks may I suggest new caulking around the tubs , check the tv reception in the rooms provide an avail channel guide , if you are booking and want to avoid 70 steep steps to your room request a mid level or lower floor to save the legs . Overall we had a pleasant stay .
Robyn
Robyn, 6-night trip
8/10 Very good
Mar 18, 2023
Thanks for the great stay! Easy check in/out and great location
Karina
Karina, 4-night trip
10/10 Exceptional
Apr 17, 2023
Great location.
Jonathan
Jonathan, 3-night trip
8/10 Very good
Jul 17, 2024
Fabulous location about 1.5 miles from Royal Mile. Older building with a lot of character - very "scottish".
Andrea
Andrea, 1-night trip
6/10 Good
Jun 1, 2023
Good location, & VFM for the basic room for the 1 night we were there.
Andrew
Andrew, 1-night trip
8/10 Very good
Dec 2, 2024
A nice piece of heritage property that is so convenient for transportation and dining, and walking to Dean Village. Well worth the value compared to other properties around. Getting breakfast thrown in was a pleasant surprise. Wifi was a bit unstable where I was on the top floor and TV could be bigger.
Kelvin
Kelvin, 2-night trip
8/10 Very good
Jun 17, 2024
Property is close to haymarket train station, trams, and buses to city centre. Staff are pleasant and friendly.
Karen
Karen, 1-night trip
8/10 Very good
Oct 28, 2023
It was perfect for what we needed, which was a clean place to stay and the tram line was very close. The location was a little ways from old town, but it was walkable or we could take the tram to get closer. There were some good restaurants and bars close by.
Debra
Debra, 2-night trip
8/10 Very good
May 4, 2024
Great location.
We loved the location, great access to the downtown area. Staff were very friendly and helpful. The hotel and rooms very clean with nice big towels but the hotel is due for an upgrade. We founds the beds to hard.
Brad
Brad, 2-night trip
8/10 Very good
Oct 18, 2024
Good location. Comfortable bed and pillows. Quiet rooms. Had some free pastries and hot drinks by the reception. Downside is the weak flushing of the toilet and water can get too hot in the tap and the hot and cold faucet are separate so you cannot mixed them to control the temperature.
Enjoy Faith
Enjoy Faith, 3-night trip
8/10 Very good
Sep 15, 2023
Eliza House
Enjoyable stay at Eliza House, Edinburgh. Friendly staff, located close to Edinburgh, Haymarket station.
David
David, 2-night trip
8/10 Very good
Mar 25, 2024
We loved the convenience of the location steps from Haymarket train station, yet felt safe and had everything we needed within walking distance. Staff were great. Our room was clean, comfortable and huge, and we felt it was good value for our budget. This is a heritage spot so don’t expect perfection in the details, but we loved the price, location, and clean comfy room.
Diana
Diana, 2-night trip
10/10 Exceptional
Apr 18, 2023
Easy, amenable interactions with staff. Clean room, well serviced. Great location in the city.
Paul
Paul, 5-night trip
8/10 Very good
Jun 11, 2024
Spacious room in nice area. Could do with some updating.
Sally
Sally, 1-night trip
8/10 Very good
Aug 4, 2024
A nice hotel in a building with a lot of character. I liked the retro feel of the bedrooms but can see why other may say it's dated. It does have a lot of stairs and no elevator (as advertised) but this was not an issue for us. Staff were welcoming and helpful throughout our stay. The location is good at about 20mins walk to the Scott monument or Grassmarket.
John
John, 3-night trip
4/10 Fair
Sep 10, 2024
This property needs a little tender loving care. Serviceable, but needs a lot of work to bring it up to the prices they are charging.
John
John, 2-night trip
8/10 Very good
May 25, 2024
Guests should be warned about the 70 stair climb to your room. Restaurants are located nearby. Have to leave your room key if you leave the property.