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Axkan Arte Hotel San Cristobal

3.0 star property
City-center San Cristóbal de las Casas hotel with restaurant

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Interior
Garden
Interior
Standard Room | View from room
Interior
Discover the charm of Santa Lucía at Axkan Arte Hotel San Cristobal, where family-friendly fun meets relaxation. Indulge in local flavors at Leka restaurant with garden views, unwind with a massage or explore the on-site gift shop and library.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Laundry facilities
  • Non-smoking
  • Free parking
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Library
  • Front-desk safe

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

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Showing 1 of 1 room

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, individually furnished, desk

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Hair dryer
Private bathroom
Free bottled water
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Alvaro Obregon No. 2, entre Insurgentes y Miguel Hidalgo, San Cristóbal de las Casas, CHIS, 29250

What's nearby

  • Santo Domingo Handicraft Market - 5 min walk - 0.5 km
  • Ciudad Cuauhtemoc - 7 min walk - 0.6 km
  • Plaza 31 de Marzo - 7 min walk - 0.6 km
  • Mesoamerican Museum of Jade - 8 min walk - 0.7 km
  • San Cristóbal de las Casas Cathedral - 8 min walk - 0.7 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Hijas e Hijos del maiz - ‬4 min walk
  • ‪El Meson del Taco - ‬3 min walk
  • ‪Taqueria el Charrito - ‬4 min walk
  • ‪La Casa de las Lolas - ‬4 min walk
  • ‪Huaraches el Primo - ‬4 min walk

About this property

Axkan Arte Hotel San Cristobal

Axkan Arte Hotel San Cristobal is a great choice for a stay in San Cristóbal de las Casas. Guests can indulge in massages, and Leka serves local cuisine. Other highlights include a terrace and a garden.

Languages

Spanish

At a glance

DONE

Hotel size

    • 18 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 1 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Leka - Overlooking the garden, this restaurant specializes in local cuisine.

Fees & policies

Refundable deposits

  • Deposit: MXN 487 per night

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Axkan Arte
Axkan Arte Hotel San Cristobal San Cristobal de las Casas
Axkan Arte Hotel San Cristobal de las casas
Axkan Arte San Cristobal de las casas
Axkan Arte San Cristobal San Cristobal de las Casas
Axkan Arte San Cristobal
Axkan Arte San Cristobal
Axkan Arte Hotel San Cristobal Hotel
Axkan Arte Hotel San Cristobal San Cristóbal de las Casas
Axkan Arte Hotel San Cristobal Hotel San Cristóbal de las Casas

Frequently asked questions

Does Axkan Arte Hotel San Cristobal offer free cancellation for a full refund?

Yes, Axkan Arte Hotel San Cristobal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Axkan Arte Hotel San Cristobal?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Axkan Arte Hotel San Cristobal?

Yes, there's free self parking.

What are the check-in and check-out times at Axkan Arte Hotel San Cristobal?

Check-in start time: 1 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Axkan Arte Hotel San Cristobal and nearby?

Have fun with nearby activities like cycling and boat tours. Additional recreation nearby includes ecotours. Axkan Arte Hotel San Cristobal also has a garden.

Are there restaurants at or near Axkan Arte Hotel San Cristobal?

Yes, Leka offers local cuisine and garden views.

Does Axkan Arte Hotel San Cristobal have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Axkan Arte Hotel San Cristobal like?

Axkan Arte Hotel San Cristobal is in Santa Lucía, a short 3-minute walk from Santo Domingo Handicraft Market and 7 minutes' walk from Plaza 31 de Marzo.

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Axkan Arte Hotel San Cristobal Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Publicidad engañosa

El hotel no cuenta ni con estacionamiento, ni mucho menos con aire acondicionado, por lo que se menciona en los servicios que ofrece no son ciertos, las camas son un poco incómodas y el wifi es pésimo, mencionó esto porque la red de telefonía era inestable
RAFAEL, 2-night trip

6/10 Okay

Inesperado, cómodo y algo decepcionante.

Acorde a estar libre de ruido es excelente, la limpieza también. Hubieron detalles como el internet, que no llega en todas habitaciones, la regadera no tuvo presión, pero siempre hubo agua calientita. El único detalle es que no respeto los 4 días contratados, nos mandaron a otro hotel la última noche. La ubicación es estupenda y hay vigilancia todo el tiempo.
VICTOR, 4-night trip

10/10 Excellent

SAIDA LIBIA, 1-night trip

8/10 Good

Calentador estaba cerca de mi habitación la 160, gotea se siente olor caracteriztico

10/10 Excellent

I had a great stay! Clean and comfortable!
Mayron, 3-night trip

10/10 Excellent

URIEL, 1-night trip

4/10 Poor

Buen hotel, excelente servicio pero con deficienci

El personal muy amable y siempre dispuesto a ayudar, sin embargo los controles para la TV y para el cable no servían, los cambie y los otros no tenían baterías, después el baño no tenía jabón ni shampoo, todo lo demás muy bien, tiene muy buena ubicación.
Jesús Alejandro, 1-night trip

10/10 Excellent

Oscar Javier Mancilla, 6-night trip

10/10 Excellent

Limpio y muy bueno
Roberto, 1-night trip

4/10 Poor

el internet no llega a las habitaciones del 3er. piso, el estacionamiento no da servicio despues de las 9pm....
jorgesanlucar, 1-night trip

10/10 Excellent

1-night trip

6/10 Okay

lo que nos gusto fue su servicio de.personal y ubicación, lo que nos agrado fue falta de wifi y agua caliente
Hernandez, 2-night trip

8/10 Good

Bueno

Todo bien nomás el horario del desayuno empieza hasta las 7:30 y si vas a un tour ya no alcanzas a desayunar por lo menos debería estar a las 7
Raúl, 4-night trip

6/10 Okay

Económico y ahí céntrico

Me gusto la atención de la chica del restaurante. Muy amable
maribel, 1-night trip

4/10 Poor

Hotel cercano al centro

Amanecimos sin agua, hubo que llamar 2 veces para que prendieran la bomba del agua. Solo tenían 2 cajones de estacionamiento para los clientes y estaban ocupados por vehículos del dueño y del empleado
Lilia, 1-night trip

4/10 Poor

夜中の音がうるさい

とにかく周りの部屋の音がうるさい 風呂で歌を歌う声やら早朝又は夜中のバスに乗るためか、ドアの音、廊下を引きずるスーツケースの音など、安眠出来なかった

8/10 Good

Salvador, 1-night trip

6/10 Okay

Hotel céntrico,
jose, 2-night trip

8/10 Good

Bien si solo quieren dormir

Muy buena ubicación, a una cuadra del Mercado de artesanías, check in rápido, cama cómoda, sin embargo la iluminación de la habitación es pobre, el cable con fallas en la TV, aunque no lo use mucho el tiempo que lo utilice con muchas fallas en los canales, la recepción del wifi pésima, no llegaba hasta mi habitación y lo que llegaba decía que la contraseña era incorrecta, fui en dos ocasiones a reportarlo y solo me volvieron a dar el papelito con la contraseña. Es un buen lugar solo para pasar la noche.

10/10 Excellent

Hotel ideal por su ubicación para conocer el puebl

Nos dejó una grata impresión ya que desde que llegamos la persona de recepción nos ayudo con las maletas y nos proporcionó la información que requeriamos del hotel y de la ciudad, los alimentos del restaurant de buena calidad y con un muy buen sazón y los precios son accesibles, la ubicación perfecta para poder visitar la ciudad y los alrededores y nos agradó que fuera cómodo el descanso ya que no habia ruido en la noche, lo vamos a recomendar ampliamente.
Carlos, 2-night trip

10/10 Excellent

Excelente comodidad buen servicio y costo accesible
1-night trip

10/10 Excellent

Good place to stay!

Wonderful! We did ask to move to an upper floor, so we could get more sun into our room. We would have liked coffee in our room every morning but they only provide it the first morning and we were there for a week. We will stay there again.
Marta, 6-night trip

8/10 Good

Convenient

Hotel is in a good location. Not too far from the walking streets (Andadores) Nice hotel, water took 10 minutes to warm up after that it was very hot. However, water ran out very quickly. Room did not have enough toiletries and we had to request extra towels. No wifi in the room, you had to go to the main lobby to have access to the wifi. A computer was there for guest to use, but if you needed to print your boarding pass, you had to pay for each copy. If you only need a place to sleep, this hotel is good for that.
Javier, 3-night trip

8/10 Good

Nice garden, big rooms, restaurant

I like the convenience, simple but ample rooms, and restaurant. The wifi is strong in reception/restaurant, but iffy in the rooms. The hot water is sometimes just (barely) warm.
3-night trip

10/10 Excellent

Hotel muy bonito

Excelente ubicación y atención del personal, el hotel muy limpio con un jardín precioso.
Enrique, 1-night trip