Great location near Sloane Square and Cadogan Hall. We stayed to visit Royal Albert Hall for a concert, 25 minutes walk away. Amazingly quiet apartment, well furnished and equipped, very comfortable and friendly staff
Jackie
Jackie,1 晚行程
已验证
10/10 绝佳
2024 年 9 月 23 日
A great property and a credit to the Cheval brand.
Emma
Emma,3 晚行程
已验证
10/10 绝佳
2022 年 9 月 21 日
this was a place I used to stay whenever I came to London; haven’t been back in over two years; wasn’t sure what to expect; Service is still excellent and the property still being maintained very well.
Kweku
Kweku,1 晚行程
已验证
10/10 绝佳
2025 年 2 月 5 日
A very comfortable stay
We spent three very happy weeks here. Everything is brand new, stylish and very clean. Staff are wonderful and the location cannot be beaten. The only downsides were that our apartment did not have an outlook (just modern buildings across the quiet road) and it’s very expensive, but we would stay again if we found a good rate.
Very good overall for location and excellent value
真实旅客
2 晚行程
已验证
8/10 非常棒
2021 年 12 月 7 日
Nice apartment, uncomfortable sleep
Amazing location in a fancy part of London, surrounded by high end designer shops on Sloane St. The apartment was very large and spacious with your own kitchen, living space, bathroom, additional toilet room.
The downside was an uncomfortable sleep due to the bed. After booking the room with a ‘large double bed’ I did not expect to be sleeping on two twin beds pushed together. This made for an very disturbed sleep as there were two single mattresses pushed together creating an unconventional divide through the middle of the bed. I woke up with neck and back pain.
真实旅客
1 晚行程
已验证
10/10 绝佳
2021 年 9 月 26 日
Superb accommodation in Knightsbridge
Superb accommodation in Knightsbridge. Close to all amenities, restaurants, tube stations etc. Everything on hand. Accommodation was perfect in every way.
John
John,2 晚行程
已验证
10/10 绝佳
2020 年 1 月 14 日
good
Good
真实旅客
1 晚行程
已验证
4/10 一般
2020 年 1 月 9 日
Perfectly adequate but overpriced for what you get
The Cheval was ok but, honestly, I thought a little overpriced for what you get. On one of the days, I put the sign out to get my room cleaned and it didn’t happen. That’s ok and all but when you’re paying over 300 pounds per night, that’s not cool. It would have been nice for them to give some sort of discount for that but the staff at the desk couldn’t. Afterwards, the manager offered to give me a discount on my next reservation but I’m not planning on staying there again.
Allison
Allison,3 晚行程
已验证
2/10 较差
2019 年 11 月 16 日
Unimpressed!!
Beware of the billing, they charge your card upfront for the whole stay, not a block, actually charge before they let you see the room. They also actually charge the deposit. On check out they don’t take any extras off your deposit, you pay again and they pay your deposit back sometime in the future. No welcome basket, housekeeping ignored do not disturb sign three days in a row. I patiently reminded them the DND is there for a reason but she continued. Would forget things such as leaving cleaning products behind or leaving the bathroom without t.paper. bathtub shower combo a death trip
In the one bedroom apartments. Carpets shabby. Overall unimpressed but location excellent and linens top quality.
真实旅客
1 晚行程
已验证
10/10 绝佳
2019 年 3 月 17 日
Loved this place and the area
We switched to this hotel after our cheaper first pick was a rathole. This experience at Cheval was first class in every way.
James
James,3 晚行程
已验证
10/10 绝佳
2019 年 1 月 29 日
Excellent
Le cheval Phœnix House est extrêmement bien situé à 2 pas des grands magasins que sont Harvey Nichols et Harrods. L établissement en lui même est simple mais offre tout le confort possible. La cuisine est parfaitement aménagée et la chambre très agréable et cosy.
Nadia
Nadia,2 晚行程
已验证
10/10 绝佳
2019 年 1 月 2 日
O apartamento era espaçoso, impecavelmente limpo e bem equipado. O prédio está em uma excelente localização em uma rua tranqüila a apenas 2 minutos de caminhada até o metrô e Sloane Square lojas. A recepção está aberta durante todo o dia e à noit
真实旅客
5 晚行程
已验证
10/10 绝佳
2018 年 10 月 31 日
Hôtel luxueux et récent. Grand confort et emplacement privilégié
真实旅客
1 晚行程
已验证
10/10 绝佳
2018 年 10 月 29 日
struttura nuova, con camere molto ampie, pulite e con possibilità di utilizzo della cucina. ottimo ci ritornerò
Comfortable apartment with lovely amenities. Having kitchen with small washer/drier was handy! Friendly helpful service, quiet location. Walking distance to high end shopping, tube/bus access and many restaurant choices. Enjoyed delicious Indian dinner next door at Kahani 2 nights.
kaia
kaia,3 晚行程
已验证
10/10 绝佳
2018 年 10 月 10 日
Best hotel in the area.
Great location. Quiet area. Very clean rooms. Friendly staff. Well equipped. Washing machine, fridge, oven... Etc all available. Dining table for 6 available. Living area for 4.
真实旅客
5 晚行程
已验证
10/10 绝佳
2018 年 9 月 17 日
Cheval Phoenix I ll be back soon!
It was perfect, I felt myself at home, clean, silence, and quality.
Perfect for people in business trip!
sylvia
sylvia,3 晚行程
已验证
8/10 非常棒
2018 年 9 月 15 日
Noisy but very neat and new.
A bit noisy in the apartment - street traffic in the mornings. There was was also construction going on in a few of the apartments in the building during the day. Workers would arrive early morning and make a lot of noise on the steps outside of the apartment. Perhaps rear facing apartments are quieter.
真实旅客
3 晚行程
已验证
10/10 绝佳
2018 年 5 月 26 日
Excellent base for visiting London
真实旅客
1 晚行程
已验证
10/10 绝佳
2017 年 12 月 12 日
Great stay, well equipped room
Really enjoyed my stay. Comfortable, well equipped room. Staff was very friendly.
Heather
Heather,2 晚行程
已验证
10/10 绝佳
2017 年 11 月 1 日
Excellent - friendly staff - Apartment exactly as described
Convenient and well serviced