Near the historic Santos Historical Streetcar and Monte Serrat, ibis Santos Valongo offers a welcoming stay with a bar, restaurant, and dry cleaning services. Connect to WiFi or grab a bike rental to explore nearby Museum of Coffee.
Rua Alexandre Gusmão, Praca Lions Club 420, Santos, 11010320
What's nearby
Museum of Coffee - 11 min walk - 1.0 km
Santos Historical Streetcar - 13 min walk - 1.1 km
Gonzaga Beach - 6 min drive - 5.2 km
José Menino Beach - 6 min drive - 4.9 km
Monte Serrat - 10 min drive - 2.9 km
Getting around
São Paulo (CGH-Congonhas) - 67 min drive
São Paulo/Guarulhos Intl. Airport - 94 min drive
João Ribeiro Station - 8 min drive
Emmerich Station - 9 min drive
Nossa Senhora das Graças Station - 9 min drive
Restaurants
Seventy Surf - 11 min walk
Rei do Café - 10 min walk
Estaçäo Bistrô Restaurante Escola - 8 min walk
Porto Brasil - 11 min walk
Cantina Grill - 7 min walk
About this property
ibis Santos Valongo
When you stay at ibis Santos Valongo, you'll be within a 10-minute drive of Santos Harbor. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
240 rooms
Arranged over 19 floors
DONE
Arriving/Leaving
Check-in time starts at noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (BRL 37 per day)
Onsite valet parking (BRL 34 per day)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends
Restaurant
Bar/lounge
Water dispenser
Working away
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Television in common areas
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately BRL 53.00 for adults and BRL 26.50 for children
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 75 per pet, per night
Parking
Self parking costs BRL 37 per day
Valet parking costs BRL 34 per day
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property uses solar energy.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Ibis Santos Valongo Hotel
Ibis Santos Valongo
ibis Santos Valongo Hotel
ibis Santos Valongo Santos
ibis Santos Valongo Hotel Santos
Frequently asked questions
Does ibis Santos Valongo offer free cancellation for a full refund?
Yes, ibis Santos Valongo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Santos Valongo?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of BRL 75 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at ibis Santos Valongo?
Yes. Self parking costs BRL 37 per day. Valet parking costs BRL 34 per day. Electric vehicle charging is available.
What are the check-in and check-out times at ibis Santos Valongo?
You can check in starting at noon. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at ibis Santos Valongo and nearby?
Recommended spots to visit include Museum of Coffee (12-min walk) and Santos Historical Streetcar (14-min walk), along with Monte Serrat (1.4 mi) and Miramar Shopping Center (3 mi).
Are there restaurants at or near ibis Santos Valongo?
Yes, there's an onsite restaurant.
What's the area around ibis Santos Valongo like?
Ibis Santos Valongo is a short 14-minute walk from Santos Historical Streetcar and 7 minutes' walk from Santo Antonio do Valongo Sanctuary.
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Reviews
ibis Santos Valongo Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
7.4
Location
8.6
Staff & service
8.2
Eco-friendliness
8.4
Property conditions & facilities
Reviews
8/10 Very good
Sep 23, 2025
podiam melhorar.
o quarto estava limpinho,mas o corredor tinha cheiro de carpete molhado(parece que vasa agua dos banheiros no corredor)fica todo manchado o carpete,a maioria dos funcionários são ótimos ,o ar gela bem,as diarias não são baratas e quando chegamos tinha mudado o valor,sorte ter o conprovante da reserva no celular e se quiser café e estacionamento paga á parte.
João Batista dos Santos
João Batista dos Santos, 2-night trip
6/10 Good
Aug 17, 2025
Valongo
Padrão piorou. Sem toalha de rosto, um mini sabonete apenas. Localizado bem próximo ao Valongo
Gustavo
Gustavo, 1-night trip
10/10 Exceptional
Jun 28, 2025
de alta qualidade
excelente . Esqueci em avisar à recepçao que a mangueira da ducha intima , esta vazando muito ao usar a duchinha , causando um desconforto grande. Estadia otima
juarez
juarez, 1-night trip
10/10 Exceptional
Apr 27, 2025
Maravilhosa, funcionários educados, uma das coisas que mais agradou a mim e ao meu esposo foi o jantar! Simplesmente uma delicia!
Verified traveler
2-night trip
2/10 Poor
Jul 13, 2025
Ruim
Banheiro sujo vaso sanitario sujo
joselito
joselito, 1-night trip
10/10 Exceptional
Apr 4, 2025
Muito bom
Foi apenas uma noite, o hotel muito confortável, possui opção de café, almoço e jantar pagos a parte, quarto compacto mas muito funcional, café da manhã estava bem gostoso!
millena
millena, 1-night trip
10/10 Exceptional
Apr 16, 2025
Schönes Bier am
Abend
Conrad
Conrad, 1-night trip
10/10 Exceptional
Feb 18, 2025
Muito bom pelo pouco que fiquei
Maycon
Maycon, 1-night trip
8/10 Very good
May 18, 2025
Foi agradavel
Margareth Clay
Margareth Clay, 1-night trip
10/10 Exceptional
Mar 26, 2025
Para quem precisa acessar o porto de Santos excelente!
Claudio luiz
Claudio luiz, 1-night trip
6/10 Good
Aug 2, 2025
Gestão a melhorar
Protetor do Colchão danificado. Fronha e Travesseiro reserva com odor de suor. Solicitei por 2 vezes um travesseiro na recepção e não foi providenciado. Funcionários da limpeza conversando no corredor e incomodando os hospedes. Check in Dia 26.7. Esqueci de fotografar
CELIA
CELIA, 2-night trip
10/10 Exceptional
Jan 15, 2025
Fomos muito bem atendidos . Localização ótima para minhas necessidades .
Cecília
Cecília, 1-night trip
6/10 Good
May 15, 2025
Razoável
Razoável, não curti a localização.
Maria de Fátima
Maria de Fátima, 1-night trip
8/10 Very good
Mar 9, 2025
Boa estadia. Ressalto, no entanto, que os elevadores demoram demais e que o café da manhã já foi melhor
Carlos Eduardo
Carlos Eduardo, 1-night trip
10/10 Exceptional
Feb 2, 2025
Acesso ao Terminal de cruzeiros
Melhor localização para acesso ao terminal de cruzeiros. Há estacionamento e van para o terminal.
VIVIEN MARIA DE CASTRO
VIVIEN MARIA DE CASTRO, 1-night trip
8/10 Very good
Jul 7, 2025
Bom hotel mas pode melhorar
O Íbis é sempre uma boa opção de hospedagem, mas dessa vez tivemos alguns problemas. O quarto não tinha água quente, aí nos trocaram de quarto. O outro quarto estava com defeito no ar condicionado e as cortinas estavam muito sujas, soltando poeira e sujeira em cima da cama. Também não teve serviço de camareira em um dos dias que ficamos hospedados.
FLAVIO VICENTE
FLAVIO VICENTE, 3-night trip
6/10 Good
Apr 26, 2025
Faz jus ao padrão Ibis de Falta de cuidados
Hotel Muito sujo na parte externa, quarto com o piso descolando, assim como o acabamento dos armários, paredes sujas, controle remoto nojento. Enfim, padrão Ibis.
Suzana
Suzana, 1-night trip
8/10 Very good
Feb 8, 2025
Viagem a trabalho
Bom para uma noite
Itamar
Itamar, 1-night trip
10/10 Exceptional
Apr 5, 2025
Foi muito bom
Foi muito bom! Ate me surpree deu...
Andreia
Andreia, 1-night trip
10/10 Exceptional
Jan 9, 2025
Excelente!
Muito bom!
Muriel
Muriel, 1-night trip
10/10 Exceptional
Jan 3, 2025
Recomendo
Ótimo custo-benefício.
CHARLES
CHARLES, 1-night trip
10/10 Exceptional
Dec 22, 2024
Fui muito bem recebida desde os manobristas até o pessoal da recepção, um check-in rápido e sem problemas! Quarto limpo e organizado.
Marcela
Marcela, 1-night trip
8/10 Very good
Dec 11, 2024
Muito Bom…
ADEMIR
ADEMIR, 1-night trip
8/10 Very good
Feb 21, 2025
Limpeza e café d manhã - gostei
Corredor aosair do elevador - não gostei, cheiro de mofo
Rita
Rita, 1-night trip
6/10 Good
Apr 17, 2025
Nada de consumo no quarto, só 1 sabonete, não tem toquinha, aliás mais tem nada.