Beautiful history, but beware of luggage handling
The building itself has wonderful history, and Madam Maria’s free tour about the property and her family’s story was genuinely interesting and memorable. That part deserves credit.
Unfortunately, our overall experience was overshadowed by a serious issue with luggage handling. We informed Madam Maria and Rodel that we would pick up our luggage at 5:30 PM, but when we arrived, no one was there. We knocked on the door for 15 minutes, tried calling several times, and even the guard couldn’t reach Rodel. We almost missed our train by just four minutes because of this.
We reached out to the hotel afterward to ask for an explanation, but received no response. It was an extremely stressful experience and very disappointing given how promising everything else seemed.
If you stay here, I recommend not leaving your luggage behind after check-out, as the handling and communication can be unreliable.