They said the pool was open and I booked the room. I get there and they tell me its been closed for a long time already
Jessica
Jessica,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 11 日
Rooms were clean, breakfast was great. Just wish they told me about the pool being out of service before we booked
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 7 日
Matt
Matt,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Comfortable stay, breakfast was good.
Amparo
Amparo,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 1 日
Eylenn
Eylenn,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 27 日
Kassandra
Kassandra,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Jordan
Jordan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 24 日
my experienced with the Holiday Inn. This time was terrible. The towels were so dingy, old and raggly. The pillow and bed were so uncomfortable. We paid $150.00 for that night thought we at the ldo drop in hotel in Lubbock. This suppose to be an upscale hotel as the Holiday not comfortable and the pillows. I was very dissatisfied with my stay at the Holiday Inn and as being a member of the Holiday Inn club vacation I will definitely put this on my review as a member with my membership. Please do better
Johnny
Johnny,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 24 日
The service was bad.
Other than the lady at the front being rude to us and the pool being out of order our stay was good.
Mario
Mario,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Travis
Travis,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Patty
Patty,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 20 日
Rosio
Rosio,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Clean for the $
Great price for area
Marcos
Marcos,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 14 日
We stayed just to come swim for spring break and the heater in the pool was broken. We were not informed at check in when I asked about the pool. The pool was so cold it was unbearable. We will not stay here again.
Russell
Russell,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 14 日
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 12 日
Broken pool & spa
It was Spring Break for my two grandkids and I booked this hotel for the larger indoor pool & spa, because the weather forecast wasnt great while we were going to be in town. We get there and checked in and go check the pool/spa area out to find that they were broken, the water was like ice water. We asked the front desk about it and he said a repairman was there earlier in the day but didn’t get it fixed, he would be back the next morning. The next afternoon we asked and the lady at the front desk said no the repairman wasn’t coming back. Later, I went online and found where someone had given a review two months earlier that the pool & spa were broken. Will not stay here again. Very dissatisfied.
Nancy
Nancy,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 11 日
Cut vacation a day short it was so bad!!!!!
The beds felt like hardwood floors. Unable to get anyone to clean our room or even get us replacement towels. When we pulled out the sofa bed the mattress looked like it was pulled from a dumpster. All together the experience was unsatisfactory and I will not stay here again.
Ralph
Ralph,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
James D
James D,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 9 日
Mediocre
It was ok. Indoor pool and hot tub were both freezing. Room was dirty. No water pressure in shower. Took a while to get checked in.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 7 日
Its ok but not for the price
The staff was friendly, but the room left a lot to be desired. I had the handicapped room for ny mother as we were in lubbock for a procedure at thw hospital.
The pressure of water in the shower was horrible as she had to fight with it to get hardly any pressure
The sink had higher water pressure
There were a couple of gouges in the wall definitely wont be staying at this particular holiday inn again
Andrew
Andrew,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Jsoiah
Jsoiah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 4 日
josiah
josiah,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 3 日
Missy
Missy,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 3 日
Not happy
Shut up at the hotel ready to check in with my family and come to find out their pool and spa was closed we asked if we can move our reservation to another hotel and the staff was so rude we ended up calling and trying to get a refund so that we can get a hotel with the amenities we needed