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Renaissance Aix-en-Provence Hotel

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Renaissance Aix-en-Provence Hotel offers a serene escape in the heart of Couronne Urbaine. Unwind with a deep-tissue massage or cocktail by the poolside bar, indulge in international cuisine at Atmosph'R, and stay connected with free WiFi. Guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service

For families (6)

  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
The current price is CNY1,394
CNY1,602 total
includes taxes & fees
May 31 - Jun 1

Why we love this property

Work meets relaxation
Located in the city center, this hotel offers meeting rooms and a business center. After work, guests can enjoy spa services, massages, and a steam room.
Global culinary journey
Savor international and Mediterranean dishes at the hotel restaurant. The breakfast buffet offers vegetarian and vegan choices. Relax with a drink at the bar.
Pool perfection
This luxury hotel offers both indoor and seasonal outdoor pools. Pool loungers, umbrellas, and a poolside bar complete the aquatic paradise.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Family Room, 2 Double Beds

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Panoramic Room, 1 King Bed (View)

Panoramic Room, 1 King Bed (View) | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Panoramic Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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CNY1,155 total
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About the neighborhood

Map
320 Avenue Wolfgang Amadeus Mozart, (GPS Address 256 Av Perouse), Aix-en-Provence, Bouches-du-Rhone, 13100

What's nearby

  • Grand Theater of Provence - 3 min walk - 0.3 km
  • Place du Général de Gaulle - 6 min walk - 0.6 km
  • Aix-en-Provence Tourism Office - 8 min walk - 0.7 km
  • Cours Mirabeau - 8 min walk - 0.7 km
  • Hôtel de Caumont - Centre d'Art - 9 min walk - 0.8 km

Getting around

  • Marseille - Provence Airport (MRS) - 19 min drive
  • Aix-en-Provence Station - 10 min walk
  • Aix-en-Provence TGV Station - 13 min drive
  • Aix-en-Provence (QXB-Aix en Provence TGV Train Station) - 13 min drive

Restaurants

  • ‪Le Novo - ‬7 min walk
  • ‪La Rotonde - ‬10 min walk
  • ‪Les Artistes - ‬7 min walk
  • ‪Lauréat Café - ‬4 min walk
  • ‪Land&Monkeys Aix - ‬4 min walk

About this property

Renaissance Aix-en-Provence Hotel

At Renaissance Aix-en-Provence Hotel, you'll be within a 15-minute drive of Plan de Campagne. Guests can visit the spa to indulge in deep-tissue massages, facials, or body scrubs, and international cuisine is served at Atmosph'R, which is open for breakfast and dinner. An indoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel. The helpful staff and walkable location get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (up to 55 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 30 per day)
    • Onsite valet parking (EUR 30 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (4736 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Biodegradable coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Transfer shower
  • Lever door handles
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Spa by Esthederm has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Atmosph'R - This restaurant specializes in international cuisine and serves breakfast and dinner.
Palm's - This restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.
L'Avant Scene - This bar serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 30 for adults and EUR 12 for children

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 50.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: EUR 35 per night
  • Pets are allowed for an extra charge of EUR 35 per pet, per night

Parking

  • Self parking costs EUR 30 per day
  • Valet parking costs EUR 30 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • The seasonal pool is open from April 15 to October 04
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Children under 18 years old are allowed in the spa from 9 AM to 1:30 PM and 7 PM to 9 PM.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Aix-en-Provence Hotel

Aix-en-Provence Renaissance

Aix-en-Provence Renaissance Hotel

Hotel Aix-en-Provence

Hotel Renaissance Aix-en-Provence

Renaissance Aix-en-Provence

Renaissance Aix-en-Provence Hotel

Renaissance Hotel Aix-en-Provence

Renaissance Aix en Provence Hotel

Renaissance Aix En Provence

Renaissance Aix-en-Provence Hotel Hotel

Renaissance Aix-en-Provence Hotel Aix-en-Provence

Renaissance Aix-en-Provence Hotel Hotel Aix-en-Provence

Frequently asked questions

Does Renaissance Aix-en-Provence Hotel offer free cancellation for a full refund?

Yes, Renaissance Aix-en-Provence Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Renaissance Aix-en-Provence Hotel?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.

Are pets allowed at Renaissance Aix-en-Provence Hotel?

Yes, pets are welcome, with a maximum weight of 55 lbs per pet. There's a charge of EUR 35 per pet, per night, and there's also a deposit of EUR 35 per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Renaissance Aix-en-Provence Hotel?

Yes. Self parking costs EUR 30 per day. Valet parking costs EUR 30 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Renaissance Aix-en-Provence Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Renaissance Aix-en-Provence Hotel and nearby?

Renaissance Aix-en-Provence Hotel has a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near Renaissance Aix-en-Provence Hotel?

Yes, Atmosph'R offers international cuisine.

What's the area around Renaissance Aix-en-Provence Hotel like?

Renaissance Aix-en-Provence Hotel is in Couronne Urbaine, a short 4-minute walk from Grand Theater of Provence and 8 minutes' walk from Place du Général de Gaulle. Travelers recommend the hotel for its walkable location.

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Reviews

Renaissance Aix-en-Provence Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was very attractive, clean, and well-maintained, providing a resort-like experience for guests. (14 reviews)
  • Breakfast was excellent with a big selection and accommodating staff. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Bed
Shopping center
Breakfast
Restaurant
Old town
Amenities
Air conditioning

Reviews

Verified

10/10 Exceptional

Friendly service and amenities were excellent
Ayesha, 2-night trip
Verified

10/10 Exceptional

Room was clean, front desk and other personnel were excellent.
Jay, 2-night trip
Verified

10/10 Exceptional

Modern amenities, great pool and steam room. Easy walk to the core.
Matthew, 4-night trip
Verified

10/10 Exceptional

Hotel staff were very friendly and responsive to our requests during our stay. Special thanks to Catherine, the Guest Relations Manager for responding to our complaints and upgraded our room. Also special thanks to Cedric, the restaurant manager for responding our breakfast request to my favorite Nespresso coffee flavor. Overall, we had a wonderful stay of 5 days. Not quite 5 star for amenities, but the friendly hotel services more than made up for the 5 star, especially the front desk staff, valet parking, concierge, restaurant, and housekeeping. Will recommend!
Chee Hai, 5-night trip
Verified

10/10 Exceptional

Very nice, clean, spacious room. Excellent staff and service.
Manisha, 4-night trip
Verified

8/10 Very good

Great hotel. I would not rate it 5 stars, more like 4 but the staff were really great and the room was very clean. Location is great. Highly recommended.
Joanne, 3-night trip
Verified

10/10 Exceptional

Loved the location near the tourist center. The staff, front desk and servers at the restaurant were wonderful. The food was amazing and the pool service was friendly and prompt!
Monique, 2-night trip
Verified

10/10 Exceptional

Very good staff great pool and spa. New and convenient to the old city but not in the old city.
Tawnya, 1-night trip
Verified

10/10 Exceptional

Great pool to add to our Aix-en-Provence enjoyment.
Maura, 1-night trip
Verified

10/10 Exceptional

Great location, big, comfortable rooms, helpful staff but no USB ports.
Michele, 3-night trip
Verified

10/10 Exceptional

Everything you need & want in a stay

Staff couldn’t have been more helpful. Everything was clean. Very near main attractions.
Christine, 1-night trip
Verified

8/10 Very good

Clean room, beautiful facility, friendly and accommodating staff, good location. Our only critiques were that the bed was really uncomfortable (could feel the springs) and that the AC doesn’t run in the winter months. The rooms get really warm, and with no way to cool them back down (opening a window offered little relief), it made sleeping really difficult.
Jennifer, 3-night trip
Verified

10/10 Exceptional

Beautifully located to take advantage of the heart of Aix-en-Provence
Robin, 2-night trip
Verified

10/10 Exceptional

Hôtel had a lovely pool and spa area which made the trip enjoyable and more relaxing!
Jana, 3-night trip
Verified

6/10 Good

Great location!
Ashley, 1-night trip
Verified

10/10 Exceptional

The hotel’s location is unbeatable—conveniently situated near top attractions, dining, and shopping. Parking was easy and stress-free, with secure on-site facilities. The concierge service was exceptional, offering thoughtful, spot-on recommendations that made our stay truly memorable.
Elaine, 3-night trip
Verified

8/10 Very good

Great room, comfortable and big Nice bath with a big walk in shower!!! Excellent breakfast Great staff at the reception and helpful valet guy
Renata, 1-night trip
Verified

10/10 Exceptional

The staff was great and very helpful.
Resha, 1-night trip
Verified

10/10 Exceptional

From arrival to departure and everything in between, the hotel is an absolute dream. Close to the old town (5m walk), it’s an oasis of calm and comfort. Already looking forward to our next stay!
Willem, 2-night trip
Verified

8/10 Very good

Friendly staff.
SCOTT, 2-night trip
Verified

10/10 Exceptional

Wonderful staff and location. There were some features in our room that were quite worn out, but overall the stay was excellent.
Peter, 3-night trip
Verified

8/10 Very good

This is a very nice property close to old town Aix. It’s very walkable with lots of restaurants and shops in the area. The staff are wonderful and the indoor pool was a big plus for our children. My only complaint is that the family room is rather small for a family of four and next time I would investigate suite options.
Nina, 5-night trip
Verified

10/10 Exceptional

Wonderful property. We loved the pool!
Monika, 3-night trip
Verified

10/10 Exceptional

The hotel was fantastic with staff very helpful in arranging activities and booking dinners. Hotel was close to city centre withing walking distance and had great amenities.
marlon, 3-night trip
Verified

10/10 Exceptional

Modern comfort close to historic centre

Great place to stay in modern comfort and explore the city. Easy walk to the historic centre. Very nicely designed rooms, large, modern and comfortable. We very much enjoyed our stay!!
2-night trip