Super Hotel Candle, situated near Hoan Kiem Lake, offers an inviting retreat. Relax by the indoor pool or unwind at the sauna and steam room with reflexology treatments. Indulge in Asian cuisine at one of two on-site restaurants or grab a coffee from the coffee shop/cafe.
VIP Access
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Airport transfer
Free parking
Free WiFi
Restaurant
Air conditioning
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Indoor pool and 2 hot tubs
Breakfast available
Fitness center
Sauna
Steam room
Pool bar
Room service
Coffee shop/cafe
Conference center
5 meeting rooms
Feel at home (6)
Children stay free
Cookware, dishware, and utensils
Television
Garden
Terrace
Daily housekeeping
The current price is CNY322
CNY322
CNY365 total
includes taxes & fees
May 29 - May 30
Why we love this property
Fusion dining options
Discover 2 restaurants featuring Asian and Vietnamese cuisine with garden-view dining. A cafe, bar, and buffet breakfast complete the culinary adventure.
Premium sleep retreat
Memory foam mattresses, blackout drapes, and premium bedding create a perfect slumber. Explore the minibar or slip into soft bathrobes for extra comfort.
Art Deco city gem
Marvel at striking Art Deco architecture in the heart of the city center. The garden and garden-view restaurant add natural splendor to urban elegance.
Super Candle Hotel puts you just a 5-minute drive from Hoan Kiem Lake and West Lake. You can indulge in hot stone massages, facials, or reflexology, and Full Moon International, one of 2 restaurants, serves Asian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this Art Deco hotel include an indoor pool, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
72 rooms
Arranged over 21 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in/out available
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Grocery/convenience store
Working away
5 meeting rooms
Conference center (1292 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 2013
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Piano
Fitness center
An indoor pool
2 hot tubs
Sauna
Steam room
Reception hall
Art Deco architecture
Accessibility
Elevator
Hardwood flooring in room
Room amenities
Be entertained
37-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Memory foam mattress
Freshen up
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Computer monitor
Desk chair
Printer
Electrical adapters/chargers
Food and drink
Refrigerator
Microwave (on request)
Free bottled water
Cookware, dishes, and utensils
Paper towels
More
Daily housekeeping
In-room safe
Local maps
Restaurant dining guide
Special features
Dining
Full Moon International - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Tropical Oasis - Overlooking the garden, this restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, dinner, and light fare. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 250000 for adults and VND 200000 for children
Airport shuttle service is offered for an extra charge of VND 650000 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for VND 650000.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:30 PM
Children under 5 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Candle Hanoi
Candle Hotel
Candle Hotel Hanoi
Super Hotel Candle Hanoi
Super Hotel Candle
Super Candle Hanoi
Super Hotel Candle
Super Candle Hotel Hotel
Super Candle Hotel Hanoi
Super Candle Hotel Hotel Hanoi
Frequently asked questions
Does Super Candle Hotel offer free cancellation for a full refund?
Yes, Super Candle Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Super Candle Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:30 PM.
Are pets allowed at Super Candle Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Super Candle Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Super Candle Hotel?
Yes, an airport shuttle is available. The charge is VND 650000 per vehicle one-way.
What are the check-in and check-out times at Super Candle Hotel?
Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Super Candle Hotel and nearby?
Super Candle Hotel has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Super Candle Hotel?
Yes, there are 2 onsite restaurants, featuring Asian cuisine and garden views.
What's the area around Super Candle Hotel like?
Super Candle Hotel is in Ba Dinh, a short 18-minute walk from West Lake and 11 minutes' walk from Lotte Center Hanoi.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
6.8
Location
9.0
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious with a wide variety of dishes and made-to-order options. (14 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Car
Trip
Massage
Reviews
Verified
10/10 Exceptional
Apr 1, 2026
Nice breakfirst. Noce staffs. The cleaning staff is good (As you stay longer, it get more clean). Spa is also nice. If the cost is same, I recomend this hotel (maybe best at Hanoi.)
Kaori
Kaori, 5-night trip
Verified
10/10 Exceptional
Mar 27, 2026
The room is really good.
I've stayed 1705,1706,1707.
All was good, but I'm afraid that someone who've used 1707 have dart the livingroom's floor and it's still left.
And we also need detargent and sponge. Also, freestanding laundry hanger is useful when we stay longer.
Otherwise, I think this hotel is really good in many aspects. All sataffs are really good, too.
Also, please think about add bun to restrant ^^.
Kaori
Kaori, 1-night trip
Verified
10/10 Exceptional
Jan 9, 2026
My favorite point is the room. It's very clean.
I was able to relax.
I hope I can book your hotel again in the furture.
RYOICHI
RYOICHI, 1-night trip
Verified
8/10 Very good
Jan 5, 2026
The hotel staff were very friendly and helpful. I appreciated their hospitality. The building was a bit old and looked a bit worn. However, the location was excellent. The staff were very friendly and made me feel very welcome.
HYUN KIL
HYUN KIL, 8-night trip
Verified
8/10 Very good
Dec 21, 2025
Good size apartment. Neat and clean. One of the bathroom had a smell
Parthiv
Parthiv, 3-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Clean ample room, well equipped with a comfy large bathroom. Only drawback - limited TV programming mostly Asian channels. No CNN and BBC although those are listed in the programming brochure.
Very friendly and helpful reception and restaurant staff. Good job, everybody
Juan
Juan, 2-night trip
Verified
8/10 Very good
Dec 28, 2025
Clean and spacious room but water at bath tub or shower is only lukewarm, which is disappointing.
Kwan Cheung
Kwan Cheung, 2-night trip
Verified
10/10 Exceptional
Nov 27, 2025
Very friendly staff at reception and the restaurant. Clean ample rooms. Largely well equipped, however, poor western news programming - no BBC or CNN although listed in the TV brochure. Excellent restaurant menu and service.
The only drawback is the area; very busy, smelly hard to walk, practically no sidewalks and unbelievable traffic. Must get picked up and dropped off at the hotel, however, Reception staff will help with that too!!
Juan
Juan, 2-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Super Candle locates in a very busy street; however the hotel is fairly quiet. We appreciate how helpful the staff were to a bunch of elderly traveling through Hanoi. They were so kind and very attentive to our needs. The breakfast buffet foods quality and variety were not consistent- some day the food were great & fresh, other days it was not so abundant and lack luster. Overall, we had a great time at Super Candle hotel and would recommend it to our friends who are traveling through Hanoi.
Loan
Loan, 2-night trip
Verified
8/10 Very good
Jul 9, 2024
Room was clean tidy, staff were helpful. The breakfast was amazing!
Sonia
Sonia, 2-night trip
Verified
10/10 Exceptional
May 30, 2025
Lovely city stay!
This was our last stop as part of a three week holiday and we found this hotel to be conveniently situated, very comfortable and clean. The staff were friendly and helpful. We also booked spa treatments and I had the best facial treatment that I have ever had! A great experience!
Elizabeth
Elizabeth, 3-night trip
Verified
10/10 Exceptional
Jan 19, 2024
Great service and great staff , excellent customer service
Arvinder
Arvinder, 5-night trip
Verified
10/10 Exceptional
Oct 7, 2023
Pleasant
Comfortable stay. Rooms large and spacious and staff very courteous.
Very nice experience overall.
Precilla
Precilla, 3-night trip
Verified
10/10 Exceptional
Nov 27, 2024
This hotel has everything that a five star hotel has. The breakfast is amazing. Very peaceful sleep without any noise. A bit far from the old town where everything is but we can catch grab to go anywhere so cheap. Staff are friendly and attentive.
We would definitely stay here again
Trinh
Trinh, 1-night trip
Verified
10/10 Exceptional
Nov 20, 2023
Hotel Is very nice and the staff is excellent.. The breakfasyis great and offer lots of choice.
The area is easy access (by car) to many nice shopping areas. But Hanoi is crowded , cannot escape that!
NGOC-LIEN
NGOC-LIEN, 3-night trip
Verified
10/10 Exceptional
Jul 12, 2024
A suite we booked was very spacious and well appointed. The hotel staff was extremely pleasant and accommodating for out of country tourists. The breakfast was well done and convenient to start off each day. The spa was amazing and I think we got four massages while we were there. I highly recommend it.
Douglas
Douglas, 5-night trip
Verified
8/10 Very good
Apr 15, 2024
"Clean hotel with exceptional staff; however, the apartment-style rooms, particularly the bathrooms, are due for an update."
Alfredo
Alfredo, 5-night trip
Verified
10/10 Exceptional
Nov 26, 2023
Super Hotel Candle is a 4 star hotel that strives to provide a 5 star service. Rooms are spacious and comfortable, food is good and with plenty to choose from even for a picky eater like myself, and personnel will try to satisfy any request. Third time in this hotel and for the first time i had a massage, too bad i haven't had more of them, extremely relaxing. I will come back for sure and i recommend this hotel for short and long stays.
Francesco
Francesco, 1-night trip
Verified
8/10 Very good
Jan 8, 2024
Family suite was very spacious and facilities good. Clientele and services (food, language etc) appear to be aimed at Japanese and Korean visitors. Breakfast is standard buffet breakfast - good but not exceptional. Traffic is very heavy and location not very central but Grab was very efficient, cheap and quick to get around even in peak hour.
Adrian
Adrian, 4-night trip
Verified
8/10 Very good
Mar 7, 2025
Large space!
It was fantastic for us to have a large space (2 bed apartment) in the middle of our Vietnam trip. The hotel felt a little outdated though and the main bathroom flooded into the hallway and the poor hotel staff was on her hands and knees with me trying to mop up! It felt like the drain in the bathroom was uphill rather than down....
Location was fine for walking but tours would not pick us up due to not being in the old quarter, travellers beware! Local shops meant we could easily access food and the staff were very helpful.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jun 17, 2024
A 4 star hotel with a 5 start staff. The staff is really kind and will try to help you in every possible way. Dat spent nearly 2 hours to find me a Ha Long cruise, and only at the end I found out that he did that on his day off. Also the massages and food are really good. My only recommendation is for more staff to improve their English, other than that, 0 complaints. I'll be back for sure.
Francesco
Francesco, 9-night trip
Verified
8/10 Very good
May 12, 2025
The hotel itself is really nice. We loved the pool and the spa staff and reception staff were really friendly and helpful. We had an unfortunate interaction with the restaurant staff on our last night where they kept ignoring us for the entire time and being quite rude, forgetting half our order and only waiting on other tables. Eventually we got up and left as we got tired of waiting for service and it left us quite upset.
It was a bit of a hassle trying to get them to honor the expedia 20% off discounts with the VIP access but eventually they did at reception, i feel this was more a lack of communication to the other departments within the hotel.
We did have to get up really early for a bus the mornjng we left and they put together breakfast bags for us which was really nice.
Megan
Megan, 2-night trip
Verified
6/10 Good
Jan 31, 2026
Very dated hotel. Not worth the price
Niamh
Niamh, 1-night trip
Verified
8/10 Very good
Dec 25, 2025
Well kept room however, was dated and a bit old. Needs some TLC. Good location.