In the heart of Santiago, Hotel Ismael offers a tranquil retreat with a poolside bar and outdoor pool. Explore the nearby Plaza de Armas or relax in the garden; either way, you'll appreciate this hotel's thoughtful touches like in-room WiFi, luggage storage, helpful staff and an on-site library.
Ismael Valdes Vergara 312, Santiago, Region Metropolitana, 8320000
What's nearby
Forest Park - 1 min walk - 0.1 km
Santa Lucia Hill - 3 min walk - 0.3 km
Lastarria District - 3 min walk - 0.3 km
Patio Bellavista - 8 min walk - 0.7 km
Plaza de Armas - 12 min walk - 1.0 km
Getting around
Santiago Intl. Airport (SCL) - 19 min drive
Matta Station - 4 min drive
Parque Almagro Station - 4 min drive
Hospitales Station - 4 min drive
Bellas Artes Station - 3 min walk
Catholic University Station - 8 min walk
Baquedano Station - 8 min walk
Airport shuttle (surcharge)
Restaurants
Liguria - 2 min walk
Singular Coffee Roasters - 2 min walk
Emporio La Rosa - 1 min walk
Mulato - 2 min walk
Emporio Café Australis - 3 min walk
About this property
Hotel Ismael
At Hotel Ismael, you'll be within a 10-minute drive of Costanera Center and Julio Martinez Pradanos National Stadium. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a poolside bar, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff. Public transportation is just a short walk: Bellas Artes Station is 3 minutes and Catholic University Station is 8 minutes.
At a glance
DONE
Hotel size
44 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking includes off-street options
Offsite parking nearby (USD 15 per night; discounts available)
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Poolside bar
Coffee shop
Private dining
Room service
Snack bar/deli
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
An outdoor pool
Reception hall
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Minibar
Bathrobes
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
Optional extras
Airport shuttle service is offered for an extra charge of USD 55 per vehicle (one-way, maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking is available nearby and costs USD 15 per night (33 ft away)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Hotel 312
Hotel Ismael 312
Hotel Ismael 312 Santiago
Ismael 312
Ismael 312 Santiago
Hotel Ismael Santiago
Ismael Santiago
Hotel Ismael Hotel
Hotel Ismael Santiago
Hotel Ismael Hotel Santiago
Frequently asked questions
Does Hotel Ismael offer free cancellation for a full refund?
Yes, Hotel Ismael does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Ismael?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Ismael?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ismael?
No, unfortunately, but there's discounted parking nearby.
Is airport shuttle service offered by Hotel Ismael?
Yes, an airport shuttle is available. The charge is USD 55 per vehicle one-way.
What are the check-in and check-out times at Hotel Ismael?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hotel Ismael and nearby?
Hotel Ismael has an outdoor pool and a picnic area, as well as a garden.
Does Hotel Ismael have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Ismael like?
Hotel Ismael is in Downtown Santiago, a short 3-minute walk from Bellas Artes Station and 2 minutes' walk from Lastarria District.
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Reviews
Hotel Ismael Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.6
Location
9.6
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, great, fantastic, and delicious with a wide variety of options. (20 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Breakfast
Restaurant
Air conditioning
Parks
Bed
Shower
Elevator
Reviews
Verified
10/10 Exceptional
Apr 14, 2026
Hotel is in an excellent area of Santiago. Safe with lots of restaurants and stores nearby. Room was clean and bed was comfortable. Rooftop deck is a nice place to sit and relax. Staff was excellent! The breakfast included was delicious with lots of options. Would definitely recommend.
Susan
Susan, 2-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Perfect room and awesome staff. Ideally located for a wonderful experience
Srikanth
Srikanth, 1-night trip
Verified
10/10 Exceptional
Dec 28, 2025
We had a wonderful stay at Hotel Ismael in Santiago! Great Location! Walkable neighborhood! Great breakfast too!
Pool was not heated, which was a bummer.
Terry
Terry, 2-night trip
Verified
10/10 Exceptional
Dec 12, 2025
The time we walked into the hotel we were treated like family When ever we need something one of the staff were there to help
The breakfast was amazing and the ladies working there made sure we had everything we needed
The hotel rooms were clean and comfortable
The hotel itself was situated in a great location. Easy to walk to many attractions and surrounded by a variety of restaurants
Elizabeth
Elizabeth, 3-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Really enjoyed the stay and the staff were kind. The breakfast for a Buffett was really good.
Thomas
Thomas, 1-night trip
Verified
10/10 Exceptional
Dec 17, 2024
Staff was great hotel and perfect location
diana
diana, 2-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Beautiful hotel, very clean, Marcelo from the front desk has a excellent customer service and very helpful , he answered all my questions.Five stars
Guillermo
Guillermo, 3-night trip
Verified
10/10 Exceptional
Jul 10, 2025
Beautiful hotel in an amazing area! Lastarria, parque forestal were gorgeous!
Ana
Ana, 3-night trip
Verified
10/10 Exceptional
Feb 8, 2025
Very good hotel. A lot of help from staff, very good breakfast,great area.
Naum
Naum, 2-night trip
Verified
10/10 Exceptional
Mar 24, 2025
Very close to wonderful restaurants and a beautiful park. Staff was super friendly.
Jane
Jane, 2-night trip
Verified
8/10 Very good
Feb 20, 2025
Great small hotel & central location lovely outlook onto park. Breakfast ideal for what we needed and staff kind and helpful.
ADELE
ADELE, 1-night trip
Verified
10/10 Exceptional
Mar 18, 2025
Great hotel in a great location of Lastarria. Juan at the front desk was excellent and very helpful. Would stay again.
William
William, 3-night trip
Verified
10/10 Exceptional
Feb 15, 2025
Mellow environment with very helpful staff. It is also well located within walking distance of a number of attractions.
Stephen
Stephen, 3-night trip
Verified
10/10 Exceptional
Jan 21, 2024
Great desk staff location was excellent, safe neighborhood.
Debra
Debra, 1-night trip
Verified
10/10 Exceptional
Jan 1, 2025
Great place to stay, nice and friendly people, good breakfast, clean and quiet. The bottle of wine and little swimming pool was another bonus
Larisa
Larisa, 1-night trip
Verified
10/10 Exceptional
Jan 31, 2025
Walking distance to all the good places in the central area.
George
George, 4-night trip
Verified
10/10 Exceptional
Jan 18, 2025
Great location… very easy to walk all over g th he main tourist areas of Santiago
Staff was so accommodating and friendly and helpful
Would highly recommend it to everyone
Mary
Mary, 3-night trip
Verified
10/10 Exceptional
Jan 26, 2025
Highly recommended
What a wonderful hotel; great service , comfy rooms and amazing location…highly recommend !
Lana
Lana, 2-night trip
Verified
10/10 Exceptional
Nov 12, 2025
We loved this hotel. It was a great location: nice park across the street, very little traffic on street in front of hotel, restaurants/cafes/bars near by and subway close. The staff was friendly and helpful. The breakfasts were fantastic with fresh fruit, eggs, cheese, delicious bakery items, etc. Our room was very clean, nice bathroom. Bed and pillows were comfortable. Refrigerator in room. We loved to end the day in the rooftop area. We would get a glass of wine from the bar at hotel, sit and enjoy the fantastic view of the city and mountains!
Denise
Denise, 4-night trip
Verified
10/10 Exceptional
Nov 23, 2024
A great boutique hotel in a central location. Listeria is a very safe area across and the hotel is well located directly across from Parque Forestal.
Trevor
Trevor, 1-night trip
Verified
6/10 Good
Jun 8, 2025
Very well located, with good breakfast food but small rooms, and few amenities. Nice to be next to a big park and close to restaurants. For the price, I would have preferred a bigger room with a bigger bathroom.
Sylvia
Sylvia, 2-night trip
Verified
10/10 Exceptional
Mar 9, 2025
Excellent, good location, walkable, staff were very good. Highly recommended
Donald
Donald, 6-night trip
Verified
10/10 Exceptional
Feb 15, 2025
Very nice boutique hotel. Very friendly service. Nice area. Great breakfast. If I’m ever in Santiago again I would stay here.
Carolyn
Carolyn, 2-night trip
Verified
6/10 Good
Jun 12, 2025
Great location but rooms are small with very small bathroom. Liked the breakfast. Expensive compared with other hotels which offer more at this price.