Hotel Ismael

3.5 star property
Santiago hotel with outdoor pool and pool bar

Choose dates to view prices

In the heart of Santiago, Hotel Ismael offers a tranquil retreat with a poolside bar and outdoor pool. Explore the nearby Plaza de Armas or relax in the garden; either way, you'll appreciate this hotel's thoughtful touches like in-room WiFi, luggage storage, helpful staff and an on-site library.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Pool bar
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY877
CNY877 total
May 18 - May 19

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Double Room

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Ismael Valdes Vergara 312, Santiago, Region Metropolitana, 8320000

What's nearby

  • Forest Park - 1 min walk - 0.1 km
  • Santa Lucia Hill - 3 min walk - 0.3 km
  • Lastarria District - 3 min walk - 0.3 km
  • Patio Bellavista - 8 min walk - 0.7 km
  • Plaza de Armas - 12 min walk - 1.0 km

Getting around

  • Santiago Intl. Airport (SCL) - 19 min drive
  • Matta Station - 4 min drive
  • Parque Almagro Station - 4 min drive
  • Hospitales Station - 4 min drive
  • Bellas Artes Station - 3 min walk
  • Catholic University Station - 8 min walk
  • Baquedano Station - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Liguria - ‬2 min walk
  • ‪Singular Coffee Roasters - ‬2 min walk
  • ‪Emporio La Rosa - ‬1 min walk
  • ‪Mulato - ‬2 min walk
  • ‪Emporio Café Australis - ‬3 min walk

About this property

Hotel Ismael

At Hotel Ismael, you'll be within a 10-minute drive of Costanera Center and Julio Martinez Pradanos National Stadium. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a poolside bar, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff. Public transportation is just a short walk: Bellas Artes Station is 3 minutes and Catholic University Station is 8 minutes.

At a glance

DONE

Hotel size

    • 44 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking includes off-street options
    • Offsite parking nearby (USD 15 per night; discounts available)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service
  • Snack bar/deli

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool
  • Reception hall

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 55 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs USD 15 per night (33 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel 312

Hotel Ismael 312

Hotel Ismael 312 Santiago

Ismael 312

Ismael 312 Santiago

Hotel Ismael Santiago

Ismael Santiago

Hotel Ismael Hotel

Hotel Ismael Santiago

Hotel Ismael Hotel Santiago

Frequently asked questions

Does Hotel Ismael offer free cancellation for a full refund?

Yes, Hotel Ismael does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ismael?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Ismael?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Ismael?

No, unfortunately, but there's discounted parking nearby.

Is airport shuttle service offered by Hotel Ismael?

Yes, an airport shuttle is available. The charge is USD 55 per vehicle one-way.

What are the check-in and check-out times at Hotel Ismael?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Hotel Ismael and nearby?

Hotel Ismael has an outdoor pool and a picnic area, as well as a garden.

Does Hotel Ismael have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Ismael like?

Hotel Ismael is in Downtown Santiago, a short 3-minute walk from Bellas Artes Station and 2 minutes' walk from Lastarria District.

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Reviews

Hotel Ismael Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, great, fantastic, and delicious with a wide variety of options. (20 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
Restaurant
Air conditioning
Parks
Bed
Shower
Elevator

Reviews

Verified

10/10 Exceptional

Hotel is in an excellent area of Santiago. Safe with lots of restaurants and stores nearby. Room was clean and bed was comfortable. Rooftop deck is a nice place to sit and relax. Staff was excellent! The breakfast included was delicious with lots of options. Would definitely recommend.
Susan, 2-night trip
Verified

10/10 Exceptional

Perfect room and awesome staff. Ideally located for a wonderful experience
Srikanth, 1-night trip
Verified

10/10 Exceptional

We had a wonderful stay at Hotel Ismael in Santiago! Great Location! Walkable neighborhood! Great breakfast too! Pool was not heated, which was a bummer.
Terry, 2-night trip
Verified

10/10 Exceptional

The time we walked into the hotel we were treated like family When ever we need something one of the staff were there to help The breakfast was amazing and the ladies working there made sure we had everything we needed The hotel rooms were clean and comfortable The hotel itself was situated in a great location. Easy to walk to many attractions and surrounded by a variety of restaurants
Elizabeth, 3-night trip
Verified

10/10 Exceptional

Really enjoyed the stay and the staff were kind. The breakfast for a Buffett was really good.
Thomas, 1-night trip
Verified

10/10 Exceptional

Staff was great hotel and perfect location
diana, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel, very clean, Marcelo from the front desk has a excellent customer service and very helpful , he answered all my questions.Five stars
Very comfortable
Guillermo, 3-night trip
Verified

10/10 Exceptional

Beautiful hotel in an amazing area! Lastarria, parque forestal were gorgeous!
Ana, 3-night trip
Verified

10/10 Exceptional

Very good hotel. A lot of help from staff, very good breakfast,great area.
Naum, 2-night trip
Verified

10/10 Exceptional

Very close to wonderful restaurants and a beautiful park. Staff was super friendly.
Jane, 2-night trip
Verified

8/10 Very good

Great small hotel & central location lovely outlook onto park. Breakfast ideal for what we needed and staff kind and helpful.
ADELE, 1-night trip
Verified

10/10 Exceptional

Great hotel in a great location of Lastarria. Juan at the front desk was excellent and very helpful. Would stay again.
William, 3-night trip
Verified

10/10 Exceptional

Mellow environment with very helpful staff. It is also well located within walking distance of a number of attractions.
Stephen, 3-night trip
Verified

10/10 Exceptional

Great desk staff location was excellent, safe neighborhood.
Debra, 1-night trip
Verified

10/10 Exceptional

Great place to stay, nice and friendly people, good breakfast, clean and quiet. The bottle of wine and little swimming pool was another bonus
Larisa, 1-night trip
Verified

10/10 Exceptional

Walking distance to all the good places in the central area.
George, 4-night trip
Verified

10/10 Exceptional

Great location… very easy to walk all over g th he main tourist areas of Santiago Staff was so accommodating and friendly and helpful Would highly recommend it to everyone
Mary, 3-night trip
Verified

10/10 Exceptional

Highly recommended

What a wonderful hotel; great service , comfy rooms and amazing location…highly recommend !
Lana, 2-night trip
Verified

10/10 Exceptional

We loved this hotel. It was a great location: nice park across the street, very little traffic on street in front of hotel, restaurants/cafes/bars near by and subway close. The staff was friendly and helpful. The breakfasts were fantastic with fresh fruit, eggs, cheese, delicious bakery items, etc. Our room was very clean, nice bathroom. Bed and pillows were comfortable. Refrigerator in room. We loved to end the day in the rooftop area. We would get a glass of wine from the bar at hotel, sit and enjoy the fantastic view of the city and mountains!
Denise, 4-night trip
Verified

10/10 Exceptional

A great boutique hotel in a central location. Listeria is a very safe area across and the hotel is well located directly across from Parque Forestal.
Trevor, 1-night trip
Verified

6/10 Good

Very well located, with good breakfast food but small rooms, and few amenities. Nice to be next to a big park and close to restaurants. For the price, I would have preferred a bigger room with a bigger bathroom.
Sylvia, 2-night trip
Verified

10/10 Exceptional

Excellent, good location, walkable, staff were very good. Highly recommended
Donald, 6-night trip
Verified

10/10 Exceptional

Very nice boutique hotel. Very friendly service. Nice area. Great breakfast. If I’m ever in Santiago again I would stay here.
Carolyn, 2-night trip
Verified

6/10 Good

Great location but rooms are small with very small bathroom. Liked the breakfast. Expensive compared with other hotels which offer more at this price.
Sylvia, 1-night trip
Verified

10/10 Exceptional

Great locations. Great staff. Highly recommended
Lisa, 4-night trip