Does Sultan Gardens Resort offer free cancellation for a full refund?

Yes, Sultan Gardens Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sultan Gardens Resort?

Yes, there are 5 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 6:00 PM.

Are pets allowed at Sultan Gardens Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sultan Gardens Resort?

Yes, there's free self and extended parking. Parking spots may be limited.

Is airport shuttle service offered by Sultan Gardens Resort?

Yes, an airport shuttle is available. The charge is EGP 1000 per vehicle one-way.

What are the check-in and check-out times at Sultan Gardens Resort?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Sultan Gardens Resort?

No, this hotel doesn't have a casino, but Sinai Grand Casino (9-min drive) is nearby.

What is there to do at Sultan Gardens Resort and nearby?

Have fun with onsite activities like parasailing, snorkeling, and volleyball. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 5 outdoor swimming pools. Sultan Gardens Resort also has 4 poolside bars, 2 beach bars, and a private beach, as well as a Turkish bath, an arcade, and a garden.

Are there restaurants at or near Sultan Gardens Resort?

Yes, there are 4 onsite restaurants, featuring beachfront dining, Italian cuisine, and garden views.

Does Sultan Gardens Resort have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Sultan Gardens Resort like?

Sultan Gardens Resort is located on the waterfront in Shark's Bay, a short 7-minute walk from Shark's Bay and 7 minutes' walk from Ras Mohammed National Park.

Sultan Gardens Resort, Sharm El Sheikh: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Feb 15, 2025

Great hotel. Lovely helpful staff in particular. Good food overall.

Josephine, 7-night trip

10/10 Exceptional

Apr 1, 2025

Staff here were all friendly and helpful. Room was spotless and cleaned each morning. Food was what you would expect from all inclusive but also had the choice of dining at the three a la carte restaurants. Choice of pools which was great as you could relax without it being too busy.

Nicola, 7-night trip

10/10 Exceptional

Feb 13, 2025

Incrediblely beautiful property, great amenities and amazing food. Staff go above and beyond. Highly recommended.

saba, 6-night trip

10/10 Exceptional

May 27, 2024

Great value with excellent food for an all-inclusive resort, and an outstanding staff, especially in the kitchen and dining areas.

Jay, 13-night trip

10/10 Exceptional

Aug 18, 2023

Brilliant resort

One of the best resorts we have been to for service and food.

Mohammed, 7-night trip

10/10 Exceptional

Nov 25, 2023

Amazing stay over my birthday weekend. The room and resort was nice. Food better than the average resort and amazing views.

Payge, 3-night trip

10/10 Exceptional

Dec 13, 2023

Best resort in Sharm Specially the Indian restaurant ther Chef Praksh is top notch

Anzar, 2-night trip

10/10 Exceptional

Oct 10, 2024

I had an excellent stay. Everything was well-maintained, and the staff was friendly and attentive. The room was comfortable, and all the amenities were provided and replenished regularly. I was especially impressed with the cleanliness and overall service. I highly recommend this hotel to anyone looking for a smooth and satisfying stay.

OMARU, 5-night trip

10/10 Exceptional

Mar 8, 2025

Great break in early March sun

Really enjoyable holiday, very friendly and attentive staff, very good main buffet and option to go a la carte in Italian and French restaurants. Excellent facilities for kids and easy access to the beach, with a shuttle bus to take you back up to the main areas if you didn’t want to walk. Lots of differing evening entertainment and we had 3 good massages in the spa. Overall very little to criticise other than the green keeper on the mini golf needed to get his broom out to sweep the course!! otherwise the site's grounds are immaculate.

John Gregory, 7-night trip

10/10 Exceptional

Jun 24, 2024

Nice staff!

Ayman, 9-night trip

10/10 Exceptional

Jun 22, 2025

⭐⭐⭐⭐⭐ Wonderful Family Stay at Sultan Gardens – Amazing Reef, Warm Staff, and a Minor Note We had a fantastic stay at Sultan Gardens in Sharm El Sheikh! The coral reef at their private beach is truly incredible—easily the best we’ve ever experienced. Snorkeling was unforgettable. The staff were outstanding—very friendly and attentive. My daughter, who loves languages, was thrilled when the lifeguards taught her some basic Arabic. She enjoyed greeting the staff with “Marhaba” and always received warm smiles in return. The atmosphere felt very safe for families, and my daughter quickly made friends. Although most guests were Russian at the time, everyone was friendly, and as my wife and daughter are Ukrainian, they felt welcomed and included. We also loved the coffee house, which was a great spot for a proper coffee after breakfast. Restaurant staff always made us feel welcome and found us a table—upstairs on the balcony was our favorite place to enjoy dinner while watching the show. Rooms were spotless, cleaned daily, and Abdul from housekeeping checked in often to make sure we were happy—great service all around.

Chris, 7-night trip

10/10 Exceptional

Sep 24, 2023

Sultan Garden is an excellent resort that I highly recommend for everyone – couples, singles, and families alike. The warm welcome and exceptional staff make your stay even more enjoyable. With its perfect cuisine, numerous swimming pools, beautiful beaches, and excellent snorkeling spots, it offers a delightful experience for all.

Mahfoud, 3-night trip

10/10 Exceptional

Jun 15, 2023

It was amazing stay this not my first stay there amazing location amazing staff special Mr.Ahmed Eid from reception , food was delicious just animation team need to be more active , finally all facilities was amazing

ahmed, 1-night trip

8/10 Very good

Feb 15, 2025

Alessia, 7-night trip

10/10 Exceptional

May 13, 2023

My 6th stay at this resort. They truly pay attention to detail. They knew my name, my room #, the line cooks in the mornings even remembered what I wanted for breakfast. I have never been disappointed when I stay here. Will stay here every time I return to Sharm!

Michele, 6-night trip

8/10 Very good

Oct 8, 2023

Great service, beautiful beach. Variety of pools. Food was very bad

ALESSANDRA, 5-night trip

10/10 Exceptional

Nov 21, 2023

We had an absolutely amazing time at Sultan Garden Resort. The rooms were spacious and spotless. The buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble.

Ayesha, 6-night trip

10/10 Exceptional

May 31, 2025

Absolutely! Here's the revised version with your additions and clarifications: --- We had such a lovely stay at this hotel! The decoration and design were absolutely stunning—artistic, tasteful, and full of character. Every corner felt thoughtfully put together, making the space feel both welcoming and inspiring. The staff were incredibly friendly from the moment we arrived, always ready with a smile and happy to help. A special thank you to the hotel manager, who truly went above and beyond to make sure we were comfortable and enjoying every moment. Chef Mohsen was simply amazing. He personally prepared special meals for my two sons, who are picky and almost hard to please, and somehow managed to get them excited about mealtime! We’re so grateful for the extra care and attention the restaurant staff gave us. From Hagar and Mohamed to Hosny; a big thank you for their kindness and warmth. They really made us feel at home. The buffet was another highlight; fresh, delicious, and full of variety. There were new and exciting options every day, including meat, chicken, seafood, veggies, and plenty of fruits and desserts. We looked forward to every meal. Overall, a truly memorable experience. We’d absolutely come back!

Amal, 3-night trip

10/10 Exceptional

Feb 8, 2024

A great stay for the family

I stayed at Sultan Gardens Resort for 12 nights. My group was my wife and 1 year old daughter. From the first night to the last, we had an incredible stay. The staff are some of the most friendliest and helpful people I've encountered on my travels (special mention to Lofty in the main restaurant). The quality of food in the resort is fantastic, the rooms are all clean and well maintained. There's pools, a private beach, kids play area, kids pools, and other activities during the day to keep you entertained. But most of all, we wanted a relaxing comfortable time away and we got that. The staff especially are excellent - they always have a smile on their face and go out of their way to play, talk and entertain my daughter when they saw her. My only issue is the wifi in the rooms is a bit hit and miss, but this is a minor issue. In all other aspects, we were really happy that we decided to stay here, and are already thinking about returning next year.

Usman, 12-night trip

8/10 Very good

Apr 28, 2024

Big resort with excellent food and staff

Very nice resort. We had all inclusive and it was totally worth it. Super good food and nice menus and restaurants. The staff was extraordinary polite and helpful!! Big pool areas, nice beach, a lot of service points to get drinks and snacks. Only minus side is quote poor entertainment program. It was mostly for kids and was not very good quality. After dinner we mostly went to bed because there was nothing to do (which we didnt mind tho). Gym was equipped well and there was not many people at the same time. Went to snorkeling/diving trip and safari - could recommend both of those. We could definitely come back! Extra thanks to chef who prepared me gluten free bread and pancakes!! :-)

joni, 7-night trip

10/10 Exceptional

Jan 16, 2024

Impressive dedication to customer service!

Despite some issues both before & during our holiday, I am pleased to be able to give this resort a 5 star review. Negatives, Hotels.com state that this resort offers a transfer from the airport. You are instructed to contact the hotel 48hrs in advance to arrange this. I emailed the hotel 3 days before arrival & again 2 days before, yet failed to receive any reply to this date. I also telephoned 48hrs prior to arrival and my call whilst answered, was left off the hook with no communication for a full 4 minutes at International call rates. So contacting the hotel in advance is nigh on impossible! In the event, on arrival at the airport we were forced to haggle for a taxi at a cost of 20 Euro. I was subsequently advised by the hotel that they operate a scheduled shuttle at a cost of 5 Euro per person each way. Also, my partner used the Spa for a 2hr treatment but felt let down when it ended up being less than 90 minutes with only 30 minutes was in massage, the other hour in preparation using Sauna, hot tub etc. Positives... What impressed me most was the way in which these issues were resolved and how all the staff from Mohamed on reception (one of many as Mohamed also the name of our room service attendant and some waiting staff) to the staff in the Spa plus all the restaurant staff just couldn't do enough to make you feel special. The Spa staff gave my partner a complimentary repeat massage and for the issues regarding shuttle we received an upgrade and free transport on dep.

Keith, 5-night trip

10/10 Exceptional

Aug 2, 2025

Awesome resort . Amenities are great. Food is awesome with lots of varieties .. great experience

Bassem, 3-night trip

10/10 Exceptional

Jul 11, 2025

Thank you sultan Garden You made me happy 😍

Hazem, 4-night trip

8/10 Very good

Jun 1, 2025

Great stay and restaurants were good. Service was excellent. The only thing I highly disliked was the use of too much air fresheners/perfume in the rooms and all through out the hotel. So strong it would make me nauseous sometimes.. definitely dial down the use of fake fragrances that smell chemically.

carlos, 3-night trip

2/10 Poor

May 21, 2025

This was my trip from America to Egypt. I isuallly visit sharm el sheikh every year. It was my first time at this hotel and this will be my last time. Ibrahim el Sayed gave me a terrible experience at check in. I had to call the manager Mr. Amr to help out. I was checked in to my room after more than an hour and a half even though they weeent even busy. I would give good ratings to Beshoy and Haytham they did great job. But I wouldn’t come back ever to this hotel.

Mariya, 4-night trip

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