Phoenicia Comfort Hotel, nestled near Herastrau Park and Piata Romana, offers a warm welcome with shopping on site, a coffee shop/cafe, and an international cuisine restaurant serving up breakfast to dinner. Unwind by the lobby fireplace or stay connected with in-room WiFi; guests also appreciate the helpful multilingual staff.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Parking available
Free WiFi
Restaurant
Air conditioning
Bar
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Room service
Room service
Coffee shop/cafe
Limo/town car service
24-hour front desk
Coffee/tea in a common area
Lobby fireplace
Front-desk safe
Convenience store
Feel at home (6)
Children stay free
Private bathroom
Living room
Television
Daily housekeeping
Washer/dryer
The current price is CNY458
CNY458
CNY629 total
includes taxes & fees
Jun 24 - Jun 25
Why we love this property
Taste the world
International flavors await at this hotel's restaurant. A bar and cafe round out the dining trio, with buffet breakfast to start each day.
Comfort meets luxury
Pampered guests slide into soft bathrobes after turndown service. A well-stocked minibar awaits for evening indulgences in every room.
When you stay at Phoenicia Comfort Hotel, you'll be within a 15-minute drive of Therme Bucharest and RomExpo. For a bite to eat, guests can check out Babel, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli. Public transportation is close by: Străulești Station is just 11 minutes by foot.
At a glance
DONE
Hotel size
38 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Shopping
Services
24-hour front desk
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2010
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Banquet hall
Reception hall
Accessibility
Elevator
Elevator door width (inches): 47
Well-lit path to entrance
10 stairs to reach property
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board
Washer and dryer
Sleep well
Turndown service
Alarm clock
Bed sheets provided
What to enjoy
Separate living room
Freshen up
Private bathroom
Bathtub only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Dining
Babel - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.96 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 5 for children
Early check-in can be arranged for an extra charge of EUR 20 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 20 (subject to availability)
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Phoenicia Comfort
Phoenicia Comfort Bucharest
Phoenicia Comfort Hotel
Phoenicia Comfort Hotel Bucharest
Phoenicia Comfort
Phoenicia Comfort Hotel Hotel
Phoenicia Comfort Hotel Bucharest
Phoenicia Comfort Hotel Hotel Bucharest
Frequently asked questions
Does Phoenicia Comfort Hotel offer free cancellation for a full refund?
Yes, Phoenicia Comfort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Phoenicia Comfort Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Phoenicia Comfort Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge of EUR 20 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 20 (subject to availability).
Is there an onsite casino at Phoenicia Comfort Hotel?
No, this hotel doesn't have a casino, but Casino Partouche - Athenee Palace Hilton (13-min drive) and Casino at JW Marriott Bucharest Grand Hotel (15-min drive) are both nearby.
What is there to do at Phoenicia Comfort Hotel and nearby?
Recommended spots to visit include RomExpo (4 mi) and Herastrau Park (5.2 mi), along with Piata Romana (6.4 mi) and Palace of the Parliament (7.4 mi).
Are there restaurants at or near Phoenicia Comfort Hotel?
Yes, Babel offers international cuisine.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
5.4
Location
8.0
Staff & service
7.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jul 1, 2025
Lovely and helpful staff
Caitlin
Caitlin, 3-night trip
Verified
10/10 Exceptional
Jul 31, 2025
Was dreading going here from the reviews I’d read but honestly had a lovely stay.
We had the deluxe suit and thought it was lovely the staff went above and beyond with everything.
For what I paid and considering it’s România I really believe the hotel was worth the money only thing is I’d recommend they did English food as an option especially on breakfast.
Chantelle
Chantelle, 2-night trip
Verified
10/10 Exceptional
May 20, 2025
Lovely hotel
Stayed 2 nights. All amenities required are available. Fridge, kettle, even slippers and dressing gown...
Quite a good selection available for breakfast and staff on hand for any assistance required
Bed comfy... only downside is the outside noise but not in the hotel's control
Stephanie
Stephanie, 2-night trip
Verified
8/10 Very good
Sep 18, 2025
Great personnel
Jørn-Arne
Jørn-Arne, 2-night trip
Verified
10/10 Exceptional
Nov 13, 2025
Great
George
George, 1-night trip
Verified
8/10 Very good
Jun 30, 2025
Air condition didn't work as it should.
Lasse
Lasse, 6-night trip
Verified
10/10 Exceptional
Sep 17, 2025
Le patron est très gentil et parle français
L’hôtel est bien situé pas très loin de la rocade donc facile d’acces
On m’a aidé pour porter ma grosse valise
L’enregistrement a été super rapide
La chambre spacieuse et calme
CAROLINE
CAROLINE, 1-night trip
Verified
8/10 Very good
May 8, 2025
Yüksel Yesilova
Sehr freundliche Mitarbeiter
Sehr hilfreich.
Preis Verhältnis ist sehr gut frühstück.
Immer wieder gerne hier
Yuksel
Yuksel, 2-night trip
Verified
4/10 Fair
Oct 7, 2016
hotel looks 2 star
small room ,old style bathroom room looks old not fresh look.
Abdul
Verified
4/10 Fair
Sep 23, 2016
Phone wasn't working for 3 days of my stay there,
Definitely I won't get this hotel for my next trip
Verified traveler
Verified
6/10 Good
Jun 25, 2016
average hotel away from the center
It was a nice hotel with too many "buts".So, the good ones are : 1-The lovely stuff ,friendly and helpfull.
2- The room was cleaned up quiet well.3- Breakfast was good. The not good ones are :1-located away
from the city center. 2-Diferent kind of not functioning things in the room. 3- Traffic noices were hrared sometimes during night in the room.
Raphaek
Verified
8/10 Very good
Jan 19, 2016
Gute Lage, netter Service
Super, netter Service.
Für rumänische Verhältnisse ein Top Hotel
Zum Flughafen 8 km. Zur City 10 Km ( Taxi ca.2 € )
Klaus
Verified
8/10 Very good
Jan 8, 2016
pretty far from the city center but a nice area of the nord side
catalin alexandru
Verified
8/10 Very good
Dec 20, 2015
War nur eine Nacht vor dem Abflug nach Deutschland im Hotel. Hatte ne Suite und war die war echt ok und super günstig.
Allerdings war das kostenlose Internet nicht verfügbar im Zimmer und nach mehrmaligem Nachfragen wurde mir in schlechtem English mitgeteilt das der Empfang auf den Zimmern schon lange nicht funktioniert. Die Bitte den Chef zu sprechen wurde mit Nicht da beantwortet. Ich könnte in der Lobby ins Internet. Aber wer möchte schon mit allen Geschäftsunterlagen sich ne Stunde in die Lobby setzen. Frühstück war reichhaltig auch wenn der Orangensaft auslief und die Servicekräfte dies erst nach 3 Litern bemerkten.
peter
Verified
6/10 Good
Oct 8, 2015
accueil très décevant et hôtel très très mal situé
Déjà au premier abord l'hôtel est mal situé(dans une cité)il y a un vis à vis à 10 mètre des chambres,le personnel est démoralisent ni aimable et encore moins souriant.
J'ai réussi à me connecter sur internet exactement 2 fois,1 fois 3 minutes et la seconde fois 2 minutes et tout ça sur un séjour de 5 nuits,ah oui j'allais oublié il y a une route (autoroute) horrible,le bruit des véhicules est assourdissant si vous laisser les fenêtres ouvertes. Pour traversé et aller à l'arrêt de bus en face il vous faut patienter même si vous êtes en vacance!!!
Et si vous êtes en véhicule patience patience patience pour sortir de l'hôtel enfin bref je ne vous conseil pas cette hôtel en famille et encore moins si vous y aller pour vous détendre car le personnel est là pour vous faire rappeler que vous les faites (BIP).
william
Verified
4/10 Fair
Sep 1, 2015
A éviter
Prix abusif étant donné l'accueil et l'état des chambres:
personnel froid; bonde de douche cassée; flexible de douche cassé...
Heureusement choix au petit déjeuner.
Les étoiles ne sont définitivement pas attribuées pareil en Roumanie et en France.
Lorélie
Verified
10/10 Exceptional
Jul 25, 2015
Great hotel, shame about the location
Our holiday started badly when the taxi driver dropped us off at the wrong Phoenicia Hotel - despite me handing him the confirmation clearly showing it...
Luckily, the other one was only about 15-20 mins walk away... (It was about 40 degrees outside..)
Upon arrival, it was all I had expected.. Reception staff were very nice & spoke very good English.. The room was very nice & the beds were very comfy.. I never really used the hotels facilities, but they looked very good...
All that said - I would have no hesitation in recommending this hotel..
I went to watch my local team play in a Europa League qualifier..
The only problem for me was the location in relation to the Old Town bars, where all the fans were congregating... It was a 30ish min journey in a taxi. I would also say - if you are getting a taxi - get your hotel or restaurant to get you one... They will be the more honest ones & therefore a lot cheaper..
Ken
Verified
6/10 Good
Nov 10, 2014
am Rande der Stadt,
mit Taxi 20 Minuten bis zur Innenstadt, ziemlich am Rande gelegen, nah am Flughafen, Essen ist gut!
Verified traveler
Verified
6/10 Good
Aug 23, 2014
Close to airport
Stayed for one night on our family vacation breakfast looked like great variety how're they ran out by 7:30 starts at 6:30 and they did nor refill anything not even coffee .... There was a group of tourists so once they ate there was nothing left.... Staff friendly.... Bathroom had mold....after a few other hotels all through Romania I would still chosose phonecia comfort hotel because it was better than other four stars.... I would only stay at five stars in Romania .... It's hard to determine location so choose close to your destination....
Sarah
Verified
4/10 Fair
Jul 5, 2014
Lautes Touristenhotel
Hatte das Hotel wg. der Nähe zum Flughafen gebucht.
War früher schon mal im sehr schönen Phoenicia Grand Hotel, Budapest und dachte dieses immerhin 4 Sterne Haus der gleichen Gruppe wäre OK.
Weit gefehlt:
Das Hotel liegt an einer viel befahrenen Straße und die Zimmer zur Straße sind sehr laut.
Umgebung hat den Charme eines Industriegebietes.
Frühstück ist übersichtlich aber OK.
Viele Bustouristen und sehr kleine Bar.
Zimmer in geräumig und OK, aber eben sehr laut.
Insgesamt sehr enttäuschend und nicht. empfehlenswert
Werde das nächste mal wieder das sehr schöne Phoenicia Grand wählen, welchen auch n ur EUR 15-20,- mehr kostet aber jeden Euro wert ist!
Ralf
Verified
10/10 Exceptional
May 29, 2014
A fantastic hotel to relax and enjoy
I booked this hotel from a smartphone from Germany on what was a horrendous adventure from the United States. Traveling for 2 1/2 days straight I was so glad arriving at the hotel that the front desk was very welcoming and understanding. I found the Romanian people so warm and generous in general but this was excellent. The breakfasts I thought were first rate and the front desk even made me try a few Romanian foods. To me this is so important especially as a solo traveler. Most in the hotel spoke good English.
The room was comfortable enough with a lot of TV channels.
This hotel was on the outside of the city but the front desk would call a taxi which costs about $4-6 into the city center so I used it several times.