Shiroyama Hotel Kagoshima

Property class: 4
Kagoshima hotel with 6 restaurants and spa

Choose dates to view prices

Shiroyama Hotel Kagoshima is a great choice for a stay in Kagoshima. Guests can visit the spa to be pampered with massages, facials, or body treatments, and SUIREN, one of 6 restaurants, serves Japanese cuisine and is open for lunch and dinner. A bar/lounge, a fitness center, and a sauna are other highlights. Fellow travelers love the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Onsen
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 6 restaurants and bar/lounge
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free area shuttle
  • Fitness center
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk

For families (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CNY1,963
CNY2,185 total
Oct 13 - Oct 14

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Club Executive Twin 54 sq. m (Ocean View)

A hotel room with a large window, a bed, a sofa, a table, and a TV.

Club Executive Twin 54 sq. m (Ocean View)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Forest Twin 25 sq. m (No View)

A hotel room with two beds, a desk, a chair, and a view of the outdoors.

Forest Twin 25 sq. m (No View)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Sakurajima View Twin, 27 sq. m, Ocean View

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Comfort Sakurajima View Twin, 27 sq. m, Ocean View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Forest Twin Room, Non Smoking (No View, No Extra Bed)

A hotel room with two beds, a desk, a chair, and a window with a view of greenery.

Forest Twin Room, Non Smoking (No View, No Extra Bed)

8.4 out of 10
Very good
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Sakurajima View Twin Room, Non Smoking (No Extra Bed)

A hotel room with two beds, a desk, a chair, and a view of the city and mountains.

Sakurajima View Twin Room, Non Smoking (No Extra Bed)

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 27 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Non Smoking (No View, No Extra Bed)

A hotel room with a large bed, bedside tables with lamps, a desk with a chair, and a large window with curtains.

Standard Double Room, Non Smoking (No View, No Extra Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

A hotel room with a large bed, a desk, a chair, and a view of a cityscape through large windows.

Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Forest Forth Room, Non Smoking (No View, No Extra Bed)

A hotel room with three single beds, a desk with a flat-screen TV, and a mirror.

Forest Forth Room, Non Smoking (No View, No Extra Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 48 sq m
  • Sleeps 7
  • 4 Twin Beds

View all photos for Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

A hotel room with a large bed, a desk, a chair, a dresser, and a TV. There is a large window with a city view.

Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 48 sq m
  • Sleeps 7
  • 4 Twin Beds

View all photos for Standard Forth Room, Non Smoking (No View, No Extra Bed)

A hotel room with two beds, a desk, a chair, a flat-screen TV, and a large window.

Standard Forth Room, Non Smoking (No View, No Extra Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • Sleeps 7
  • 4 Twin Beds

View all photos for Sakurajima View Forth, Non Smoking (No Extra Bed)

A hotel room with two beds, a desk, a chair, a flat-screen TV, and a large window.

Sakurajima View Forth, Non Smoking (No Extra Bed)

  • Ocean view
  • 54 sq m
  • Sleeps 7
  • 4 Twin Beds

View all photos for TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

A hotel room with two beds, a desk, a chair, a lamp, and a window with blinds.

TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Royal Suite, Mt. Sakurajima View (No Extra Bed)

A hotel conference room with a large table, multiple chairs, a television, and a view of a cityscape through large windows.

Royal Suite, Mt. Sakurajima View (No Extra Bed)

  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room, Non Smoking (Single Use, No View, No Extra bed)

A hotel room with a large bed, a desk with a chair, a flat-screen TV mounted on the wall, and a window with curtains.

Single Room, Non Smoking (Single Use, No View, No Extra bed)

9.2 out of 10
Wonderful
(31 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city and mountains.

Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

Similar properties

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  • Parking available
  • Free WiFi
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  • Air conditioning
9.0 out of 10, Wonderful, 1,012 reviews
The price is CNY495
CNY545 total
Oct 13 - Oct 14
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About the neighborhood

Map
41-1 Shinshoin-cho, Kagoshima, Kagoshima (prefecture), 890-8586

What's nearby

  • Mt. Shiroyama - 6 min walk - 0.5 km
  • Shiroyama Observatory - 7 min walk - 0.6 km
  • Kagoshima City Museum of Art - 9 min walk - 0.7 km
  • Tenmonkan Street - 10 min walk - 0.8 km
  • Amu Plaza Kagoshima - 15 min walk - 1.3 km

Getting around

  • Kagoshima Airport (KOJ) - 50 min drive
  • Kagoshima Chuo Station - 26 min walk
  • Kagoshima Station - 27 min walk
  • Sakanoue Station - 33 min drive
  • Free area shuttle

Restaurants

  • ‪むさしの森珈琲城山店 - ‬17 min walk
  • ‪ケンタッキーフライドチキン 城西店 - ‬13 min walk
  • ‪レインボーホール - ‬1 min walk
  • ‪バー カサブランカ - ‬1 min walk
  • ‪ル シエル - ‬1 min walk

About this property

Shiroyama Hotel Kagoshima

  • Shiroyama Hotel Kagoshima is a great choice for a stay in Kagoshima. Guests can visit the spa to be pampered with massages, facials, or body treatments, and SUIREN, one of 6 restaurants, serves Japanese cuisine and is open for lunch and dinner. A bar/lounge, a fitness center, and a sauna are other highlights. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 355 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • One child (2 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered onsite self parking (JPY 1300 per night)
    • Onsite RV/bus/truck parking (fees apply)
    • Height restrictions apply for onsite parking

Offsite

    • Free area shuttle

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 6 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Free local shuttle
  • Children's menu
  • Baby bath
  • Stroller

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1963
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Esthe Spa Lapis. Services include facials, body treatments, and manicures and pedicures.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs open between 6:00 AM and 11:00 PM.

Dining

SUIREN - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
LE CIEL - Overlooking the ocean, this restaurant specializes in French cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
HISUICHO - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
HOLT - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Reservations are required. Open daily.
RAKUSUI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: JEA Eco Mark Program. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3900 for adults and JPY 1300 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for JPY 2200.0 per night

Parking

  • Covered self parking costs JPY 1300 per night
  • RV/bus/truck parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Hot springs access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Shiroyama
Shiroyama Hotel
Shiroyama Kanko
Shiroyama Kanko Hotel
Shiroyama Kanko Hotel Kagoshima
Shiroyama Kanko Kagoshima
Castle Park Onsen Hotel
Hotel Shiroyama Kagoshima
Shiroyama Kagoshima
Shiroyama
Shiroyama Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel
Shiroyama Hotel Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel Kagoshima

Frequently asked questions

Does Shiroyama Hotel Kagoshima offer free cancellation for a full refund?

Yes, Shiroyama Hotel Kagoshima does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Shiroyama Hotel Kagoshima?

Sorry, pets aren't allowed.

Is parking offered on site at Shiroyama Hotel Kagoshima?

Yes. Self parking costs JPY 1300 per night. RV/bus/truck parking is available.

What are the check-in and check-out times at Shiroyama Hotel Kagoshima?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Shiroyama Hotel Kagoshima and nearby?

Onsite recreation at Shiroyama Hotel Kagoshima includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a fitness center. Shiroyama Hotel Kagoshima also has a garden.

Are there restaurants at or near Shiroyama Hotel Kagoshima?

Yes, there are 6 onsite restaurants, featuring Japanese cuisine and garden views.

What's the area around Shiroyama Hotel Kagoshima like?

Shiroyama Hotel Kagoshima is in the heart of Kagoshima, a short 5-minute walk from Mt. Shiroyama and 16 minutes' walk from Kagoshima City Museum of Art.

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Reviews

Shiroyama Hotel Kagoshima Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious with a large variety of options. (66 reviews)
  • The hotel's shuttle bus service was convenient, efficient, and ran frequently to and from the city center. (38 reviews)
  • The hot springs were consistently described as wonderful, relaxing, and gentle, with many guests praising their cleanliness and spaciousness. (27 reviews)
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Popular mentions

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Reviews

Verified review

10/10 Exceptional

Convenient shuttle bus into city. Great onsen & nice walks around the area
Verified review

10/10 Exceptional

Fantastic view of Sakurajima! Friendly staff and nice onsen!
Verified review

10/10 Exceptional

Spotless room, excellent staff including some English speaking staff which was very helpful, shuttle was great to take into town
Verified review

10/10 Exceptional

No wonder my friend said we had to stay at the Shiroyama on learning we are going to Kagoshima. The hotel is like the Tokyo Imperial Hotel and more transported to this location on top of a hill, facing the Sakurajima volcano, which one can stare at while bathing in the open air mineral waters at the onsen/spa. There are many different restaurants inside this enormous place so we dined in for the 2 nights. There is a shuttle service to the downtown area to while the daytime hours, which also goes to the train station.
Verified review

10/10 Exceptional

Most beautiful view for an onsen that we’ve been to in Japan so far. The free town shuttles are to and from the bus / train station + 2 other downtown locations are frequent and convenient. The hotel amenities are great with so many options, a Family Mart and bakery on the premises
Verified review

10/10 Exceptional

It was amazing hotel Especially Minami who is concierge so friendly and kind
Verified review

10/10 Exceptional

Amazing hotel with exceptional service and amenities. Will definitely stay here again and also recommend to family & friends.
Verified review

10/10 Exceptional

Great onsen, quiet and clean
Verified review

10/10 Exceptional

Very courteous staff. Great breakfast with. Wide variety
Verified review

10/10 Exceptional

Staff and food superb
Verified review

10/10 Exceptional

Very friendly and helpful staff. Amazing grounds
Verified review

10/10 Exceptional

Great view from the hot spring.
Verified review

6/10 Good

Had a wonderful view from room and onsen
Verified review

10/10 Exceptional

The scenary was great. Also, the staff was very kind.
Verified review

8/10 Very good

Great full featured facility
Verified review

6/10 Good

The 3 restaurants we tried were disappointing and pricey for what you got. The service was slow even tho they were not busy. The spa and moisture treatments we got were fantastic. Once we upgraded our room it was good before that they put us in the last room in the farthest bldg away with no windows, not even in the crazy long hallway with super low ceilings. Very claustrophobic!
Verified review

10/10 Exceptional

Hotel shuttle bus is so convenient.I can enjoy shopping in the center of the city anytime.
Verified review

10/10 Exceptional

The property is beautiful and serene. It is next to walking paths. It has great views of the volcano. The onsen is fabulous. The staff is the best!
Verified review

10/10 Exceptional

Great hotel. Excellent staff. I give our experience at hotel Shiroyama the highest rating. Absolutely loved everything.
Verified review

10/10 Exceptional

It was amazing. The breakfasts were the best that we had our entire trip. I also loved the bakery. And the views of the volcano were heavenly. The help was also great! And the hotel itself was befitting of the views.
Verified review

10/10 Exceptional

Book now!

There is nothing negative about Shiroyama Hotel. The staff are extremely polite and the hotel and rooms are immaculate. It has a beautiful view overlooking Kagoshima with Sakurajima clearly visible.
Verified review

10/10 Exceptional

Fantastic view of Kagoshima. Excellent service. Wished we could have stayed longer.
Verified review

10/10 Exceptional

Service is top notched. Room is a bit small, but clean and comfortable
Verified review

8/10 Very good

Good stay in Kagoshima

Really big hotel very popular with Japanese people. The best thing is the view of Sakurajima. Really amazing. Onsen is very strict with tattoos also with foreigners. Breakfast was huge but a bit messy. Room was ok. Good for a 2 night stay.
Verified review

8/10 Very good

Very big hotel. Not an easy walk into the city. So you have to plan meals unless you’re happy to dine in the hotel restaurants. But lovely staff and nice rooms. We didn’t pay for a view of the sea and volcano. But still nice city view as you’re high on a hill. Would recommend for the price.