Breakfast good and freshly cooked. No hot water in bathroom morning or early evening and when it was reported the reason was everyone was using the water at the same time so system couldn’t cope. Had to get up early at 6.30am to guarantee a shower, not acceptable. Staff very friendly.
真实旅客
3 晚行程
8/10
Gary
1 晚行程
10/10
Room 9 was bright and airy having 3 windows all with different views!
DAVID
2 晚家庭旅行
10/10
Charles
1 晚家庭旅行
10/10
Sandra
1 晚家庭旅行
10/10
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david
3 晚结伴旅行
10/10
peter
1 晚行程
6/10
Wish I'd read reviews before booking. First thing i was greeted with upon arrival was "you have an outstanding balance of...". Hot tap in ensuite didn't work and was mentioned in an ealier review. Ensuite vent blew into the bedroom, and there were a number of cobwebs around the curtains / ceilings, and this was a premium suite. Smell of cooking oil or chips was throughout too. Slept well and breakfast was ok. Breakfast staff had a friendly and personable demeanour.
Stephen
1 晚行程
8/10
Stayed for 3 nights, booked in two parts. First night in twin room and then upgraded for second two nights to the secret room. Very over the top, bath in room and thrones😂 with very comfortable bed. Excellent fish supper on first night with less good salmon on another night
Anne
1 晚行程
6/10
The room had no mirror in the ensuite bathroom which was very inconvenient for inserting contact lenses and eyedrops etc
Breakfast room, the food and pleasant staff made up for it but still felt overpriced for the room.
真实旅客
1 晚行程
6/10
Nicola
1 晚行程
8/10
Lovely room, everything clean, lovely biscuits and tea welcome pack, staff friendly and helpful. Evening meals and breakfast delicious. However the room was quite cold, particularly in the morning, would still recommend
Anne
1 晚行程
8/10
We had a lovely, warm reception. Our dog was also welcomed.
The room was pleasant, clean and overlooked the castle.
The only downside, was the disgusting smell to the landing area when going back to our room late evening. Believed to come from the vent from kitchen. This has been reported and we will certainly come back.
Allison
1 晚行程
8/10
Sean
1 晚行程
10/10
Really love this hotel. Can't fault it. The only issue was that it was so hot we struggled to sleep. Couldn't turn the radiator off. We had to leave the window wide open all night which meant we heard all a traffic and passing people into the early hours. The temperature outside was unusually warm for New Year so contributed to the heat.
Michael
2 晚行程
4/10
The hotel was beautiful but wouldn’t stay again the weather was horrendous and we were freezing. Radiators were either on lukewarm or off. Apart from that nothing to complain about.
Ann
2 晚家庭旅行
10/10
janice
2 晚行程
8/10
lucy
2 晚行程
8/10
真实旅客
1 晚结伴旅行
8/10
Nice hotel. Recently decorated rooms but quite dark.