In the heart of Xalapa, City Express by Marriott Xalapa offers a convenient retreat with continental breakfast and free in-room WiFi. Unwind at the gym or tackle work tasks at the business center - guests appreciate this hotel's practical amenities.
City Express by Marriott Xalapa is a great choice for a stay in Xalapa. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:00 AM.
At a glance
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Hotel size
126 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 1 PM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
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Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
1 building/tower
Built in 2012
Safe-deposit box at front desk
Television in common areas
Fitness center
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Closed captioned TV
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
Energy-saving switches
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
City Express Hotel Xalapa
City Express Xalapa
City Express Xalapa Hotel
City Express Xalapa
City Express by Marriott Xalapa Hotel
City Express by Marriott Xalapa Xalapa
City Express by Marriott Xalapa Hotel Xalapa
Frequently asked questions
Does City Express by Marriott Xalapa offer free cancellation for a full refund?
Yes, City Express by Marriott Xalapa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City Express by Marriott Xalapa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express by Marriott Xalapa?
Yes, there's free self parking.
What are the check-in and check-out times at City Express by Marriott Xalapa?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1 PM.
Is there an onsite casino at City Express by Marriott Xalapa?
No, this hotel doesn't have a casino, but Big Bola Casino (8-min walk) is nearby.
What is there to do at City Express by Marriott Xalapa and nearby?
Maintain your daily exercise routine at the gym.
What's the area around City Express by Marriott Xalapa like?
City Express by Marriott Xalapa is a short 8-minute walk from Xalapa University and 9 minutes' walk from Plaza Las Americas Mall.
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City Express by Marriott Xalapa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 27, 2025
Buenas
Miguel
Miguel, 3-night trip
10/10 Exceptional
Apr 4, 2025
Ubicación muy buen
JOSE LUIS PONCE
JOSE LUIS PONCE, 1-night trip
10/10 Exceptional
Apr 6, 2025
Muy buen lugar
Jonathan Jair
Jonathan Jair, 1-night trip
8/10 Very good
Jun 22, 2025
Excellent service and attention... good location and easy access. Comfy!
Dave
Dave, 1-night trip
10/10 Exceptional
Feb 23, 2025
Excelente ubicación e instalaciones
Jesús
Jesús, 1-night trip
10/10 Exceptional
May 31, 2025
Todo muy bien
JESUS ARMANDO
JESUS ARMANDO, 1-night trip
10/10 Exceptional
Apr 13, 2025
El desayuno esta muy rico
ana karina
ana karina, 1-night trip
10/10 Exceptional
Apr 4, 2025
Buena ubicación y buen trato todo muy rápido en recepción
JOSE LUIS
JOSE LUIS, 1-night trip
10/10 Exceptional
Jun 2, 2025
Muy buen lugar, el desayuno mucho mejor que en otras ocasiones. Limpio y tranquilo. Aguas y enseres de baño. bien y suficientes.
Dinora
Dinora, 1-night trip
10/10 Exceptional
Apr 28, 2025
Gracias
Excelente el servicio y las instalaciones en perfecto estado
Manuel Omar
Manuel Omar, 3-night trip
10/10 Exceptional
Aug 29, 2024
Muy buen hotel para alojarse
Jose Francisco
Jose Francisco, 1-night trip
10/10 Exceptional
Dec 22, 2024
Excelente servicio y buen hotel
gilberto
gilberto, 1-night trip
10/10 Exceptional
Jun 13, 2025
Bien
Adriana
Adriana, 1-night trip
10/10 Exceptional
Mar 26, 2025
Muy buena opción
Llegada agradable y rápida, así como en general la estancia y el personal fueron agradables. Está cerca de una plaza comercial prácticamente caminando
Marco Antonio
Marco Antonio, 2-night trip
10/10 Exceptional
Jul 7, 2025
Excelente trato del personal, hubo falla en el clima pero nos dieron otra habitación para estar cómodos por nuestro bebé.
Yulissa
Yulissa, 1-night trip
10/10 Exceptional
Mar 19, 2025
Me agrado el lugar comodo y muy limpio
El personal muy amable la ubicación me pareció excelente
Sin Duda lo recomiendo y regresare
Sofia
Sofia, 1-night trip
6/10 Good
Aug 8, 2025
No lo recomiendo
Hotel sin aire acondicionado, sin teléfono en la habitación y sin toallas