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Hotel Plaza Genova Centro

3.5 star property
Hotel with restaurant, near Degollado Theater

Choose dates to view prices

In the heart of Guadalajara, Hotel Plaza Genova Centro combines modern amenities with eco-friendly charm. Guests can dine at Restaurante on international cuisine for breakfast, lunch, and dinner or unwind at the bar. With a 24-hour business center, gym and helpful staff that have impressed previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • 24/7 front desk

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour room service
  • 24-hour front desk
  • Air conditioning
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Limited onsite parking
  • Free toiletries
The current price is CNY323
CNY391 total
includes taxes & fees
May 24 - May 25

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

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includes taxes & fees
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About the neighborhood

Map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100

What's nearby

  • Guadalajara Cathedral - 3 min walk - 0.3 km
  • Plaza de Armas - 3 min walk - 0.3 km
  • Degollado Theater - 3 min walk - 0.3 km
  • Mercado Libertad - 7 min walk - 0.6 km
  • Teatro Diana - 14 min walk - 1.2 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 44 min drive
  • San Juan de Dios Station - 5 min walk
  • Guadalajara Centro Station - 5 min walk
  • Plaza Universidad Station - 7 min walk

Restaurants

  • ‪Café Boutique Degollado - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Lonchería La Playita - ‬3 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Hotel Plaza Genova Centro

You'll be in a fantastic location at Hotel Plaza Genova Centro, just a 5-minute walk from Guadalajara Cathedral and Degollado Theater. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Mercado Libertad and Hospicio Cabanas are within a 15-minute walk. Fellow travelers love the helpful staff. Public transportation is just a short walk: San Juan de Dios Station is 5 minutes and Guadalajara Centro Station is 5 minutes.

At a glance

DONE

Hotel size

    • 197 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite valet parking
    • Limited valet parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Television in common areas
  • Banquet hall

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Renovations and closures

The property will be renovating from February 11 2026 to February 11 2027 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Frequently asked questions

Are pets allowed at Hotel Plaza Genova Centro?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Plaza Genova Centro?

Yes, there's free valet parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Plaza Genova Centro?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in is available.

Is there an onsite casino at Hotel Plaza Genova Centro?

No, this hotel doesn't have a casino, but Majestic Casino (9-min drive) is nearby.

What is there to do at Hotel Plaza Genova Centro and nearby?

Recommended spots to visit include Degollado Theater (3-min walk) and Guadalajara Cathedral (5-min walk), along with Mercado Libertad (6-min walk) and Hospicio Cabanas (13-min walk).

Are there restaurants at or near Hotel Plaza Genova Centro?

Yes, there's an onsite restaurant that offers international cuisine.

What's the area around Hotel Plaza Genova Centro like?

Hotel Plaza Genova Centro is in Downtown Guadalajara, a short 5-minute walk from San Juan de Dios Station and 5 minutes' walk from Guadalajara Cathedral.

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Reviews

Reviews

9.0

Wonderful

8.8

Cleanliness

8.8

Amenities

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet was highly praised for its quality, variety, and affordability. (15 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Bed
Elevator
Value
Room service
Weather
Children

Reviews

Verified

10/10 Exceptional

Clean room. Great location close to everything.
Laura, 4-night trip
Verified

10/10 Exceptional

Very clean and the staff people were excellent and very helpful!!
Martha, 1-night trip
Verified

8/10 Very good

Great location staff was excellent rooms are a little older and could use a facelift but where very clean and comfortable
Cheryl, 4-night trip
Verified

10/10 Exceptional

Great location
Hugo, 2-night trip
Verified

10/10 Exceptional

Very friendly and helpful staff. Hotel is within walking distance from a lot of locations.
julie, 3-night trip
Verified

10/10 Exceptional

The staff personnel is very friendly, they gave us the room a few hours prior the regular check in time so we could rest and enjoy the city, the restaurant in the hotel is a good option if you don't want to go outside and find a restaurant, the location is also good, 10 min walk from the points of interest
Victor, 3-night trip
Verified

10/10 Exceptional

Great service nice location. We will stay again.
Mario, 4-night trip
Verified

10/10 Exceptional

The rooms were clean and beds are very comfortable. There are many dining options around the hotel. Staff is very nice and helpful. The hotel has its own restaurant and the food is very good.
AGUSTIN HERNANDEZ, 2-night trip
Verified

10/10 Exceptional

Very clean and great service all around
jesus, 11-night trip
Verified

10/10 Exceptional

The wonderful staff
Fernando, 1-night trip
Verified

8/10 Very good

Staff was very friendly, the hotel needs some upgrades.
Maria, 1-night trip
Verified

8/10 Very good

Location is great and walkable to all Centro locations. Staff was very friendly. The room is a bit older and would be nice if they changed the carpet to flooring. Wouldn’t mind coming back though as the price is great!
Kim Luu Billy, 4-night trip
Verified

10/10 Exceptional

Professional employees
Toan, 4-night trip
Verified

8/10 Very good

I loved the service and friendliness of the staff, they were kind and helpful. The room was serviced and cleaned satisfactorily, however, the carpet was a
David, 8-night trip
Verified

2/10 Poor

i am writing this from a different hotel, where we finally feel safe and respected after escaping the absolute nightmare that was Hotel Plaza Génova. We cut our 4-night stay short after just two days, and the reason was not just the filthy conditions, but what I can only describe as systematic harassment and extortion. This hotel subjected us to a predatory scam. Despite paying an upfront "additional person" fee at check-in, staff member Tatiana harassed us with 4 calls and 4 texts before illegally locking us out of our room. They demanded more money to reactivate our key, holding our belongings hostage. This extortion was repeated nightly. The rooms were uninhabitable, reeking of sewer and with a flooded, backed-up shower. Our requests for a room change were ignored. The combination of bullying, fraudulent charges, and vile conditions forced us to abandon our paid stay and leave early. This is not just a bad hotel; it is a scam operation. Avoid at all costs.
Adrianna, 4-night trip
Verified

8/10 Very good

Clean, quiet good central location to historic district
Douglas, 3-night trip
Verified

10/10 Exceptional

Staff very helpful, hotel room clean, buffet food was good and fresh. Had a good experience at hotel Genova plus location is perfect!!!
Ruth, 4-night trip
Verified

8/10 Very good

Yes
joe, 1-night trip
Verified

10/10 Exceptional

Personal amable
EDUARDO, 6-night trip
Verified

10/10 Exceptional

It was an adventurous and peaceful stay here.!
Robert, 7-night trip
Verified

10/10 Exceptional

Excelente
Otoniel, 2-night trip
Verified

8/10 Very good

Great staff
Matthew, 2-night trip
Verified

10/10 Exceptional

Excelente
Moises, 1-night trip
Verified

2/10 Poor

i dont recomend it, very dirty hairs everywhere. please never stay in this hotel.
Gabriela, 1-night trip
Verified

8/10 Very good

It was ok the bathroom was missing the towel bar , the trash basket had no plastic bag
Alfonso, 1-night trip