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Hotel Santa Cruz Huatulco

3.0 star property
Family-friendly hotel with outdoor pool, near La Entrega Beach

Choose dates to view prices

Photo gallery for Hotel Santa Cruz Huatulco

Front of property - evening/night
Interior
International cuisine
Flat-screen TV
Double Room, 2 Double Beds | 1 bedroom, in-room safe, desk, laptop workspace
Hotel Santa Cruz Huatulco is the perfect haven near Chahue Beach and La Entrega Beach. Unwind with a refreshing cocktail at the poolside bar, indulge in international cuisine at Mar, or rejuvenate with spa services.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Children's pool
  • Pool bar
  • Room service
  • Babysitting
  • Business center

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is CNY423
CNY504 total
includes taxes & fees
Nov 17 - Nov 18

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | 1 bedroom, in-room safe, desk, laptop workspace

Double Room, 2 Double Beds

7.4 out of 10
Good
(19 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Fan
Private bathroom
Designer toiletries
Rainfall showerhead
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with internal view

1 bedroom, in-room safe, desk, laptop workspace

Double Room Standard with internal view

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 4

View all photos for Room Standard with Sofa

1 bedroom, in-room safe, desk, laptop workspace

Room Standard with Sofa

  • 18 sq m
  • Sleeps 2

Similar properties

Property amenity
Holiday Inn Huatulco by IHG
  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 1,000 reviews
The price is CNY597
CNY710 total
includes taxes & fees
Nov 30 - Dec 1
Holiday Inn Huatulco by IHG
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About the neighborhood

Map
Boulevard Santa Cruz 203, Santa María Huatulco, OAX, 70989

What's nearby

  • Santa Cruz Bay - 5 min walk - 0.5 km
  • Playa Santa Cruz - 8 min walk - 0.7 km
  • Chahue Beach - 6 min drive - 1.9 km
  • Mercado Tres de Mayo - 7 min drive - 2.6 km
  • El Zócalo - 9 min drive - 3.0 km

Getting around

  • Bahias de Huatulco Intl. Airport (HUX) - 23 min drive

Restaurants

  • ‪Niko's - ‬1 min walk
  • ‪Ve el Mar - ‬8 min walk
  • ‪La Chicatana - ‬4 min drive
  • ‪Café Zitrick - ‬10 min walk
  • ‪Parrilladas y Tortas Argentinas - ‬5 min drive

About this property

Hotel Santa Cruz Huatulco

When you stay at Hotel Santa Cruz Huatulco, you'll be within a 15-minute drive of La Entrega Beach. Guests can indulge in massages, and Mar serves international cuisine. An outdoor pool, a poolside bar, and a fitness center are other features.

At a glance

DONE

Hotel size

    • 89 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 11 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite valet parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
    • Onsite garage
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Pool table
  • Beach nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Sauna
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Mar - This restaurant specializes in international cuisine.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 90 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 200 per accommodation, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Santa María Huatulco
ta Cruz Huatulco ta ía Huatul
Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Hotel
Hotel Santa Cruz Huatulco Santa María Huatulco
Hotel Santa Cruz Huatulco Hotel Santa María Huatulco

Frequently asked questions

Does Hotel Santa Cruz Huatulco offer free cancellation for a full refund?

Yes, Hotel Santa Cruz Huatulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Santa Cruz Huatulco?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Santa Cruz Huatulco?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 11 lbs per pet. There's a charge of MXN 200 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Santa Cruz Huatulco?

Yes, there's free self and valet parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Hotel Santa Cruz Huatulco?

You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Hotel Santa Cruz Huatulco and nearby?

Hotel Santa Cruz Huatulco has an outdoor pool, a sauna, and a fitness center, as well as a picnic area and a garden.

Are there restaurants at or near Hotel Santa Cruz Huatulco?

Yes, Mar offers international cuisine.

What's the area around Hotel Santa Cruz Huatulco like?

Hotel Santa Cruz Huatulco is a short 6-minute walk from Santa Cruz Bay and 9 minutes' walk from Playa Santa Cruz.

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Reviews

Hotel Santa Cruz Huatulco Reviews

7.8

Good

8.4

Cleanliness

8.6

Location

8.2

Staff & service

8.2

Eco-friendliness

7.8

Property conditions & facilities

Popular mentions

Location
Service staff
Room
Air conditioning
Bed
Restaurant
Live music
Ambience
Food

Reviews

8/10 Very good

A decent hotel at a fair price.
Gordon, 3-night trip

10/10 Exceptional

Liked everything and will go back
Carlos, 2-night trip

10/10 Exceptional

Staff very friendly. Room very clean and beds comfy
Jayne, 1-night trip

10/10 Exceptional

Great location, a little crowded but great service
Luis, 1-night trip

8/10 Very good

For us it was a good stay. A little bit of renovations good on but very respectful of the work niose.👍
Victor, 2-night trip

8/10 Very good

I am pro-eco friendly hotels. But when you have to request shampoo and toilet paper the first 3 days of our staying, and nobody shows they care to cover our needs, is not ok. We ended up buying our own Shampoo, toilet paper and toiletries. We travel light with 1 backpack and we trust that the Hotel would provide basic services, but this was not the case.
David, 4-night trip

6/10 Good

It’s duty
Alejandra, 5-night trip

8/10 Very good

Everything was good just the ac wasn't working made to much noise
jose, 7-night trip

2/10 Poor

The staff was rude and unpleasant. They wanted to charge me for an additional key for the room when I was allowed to have two. There was alot of noise in my aisle and the staff didn’t do anything. It’s located in a great location but the staff needs to get better.
Andrea??, 2-night trip

2/10 Poor

If it wasn’t because Expedia asked me to pay upfront I would had not stayed there. One room key for four adults inconvenienced as the lights and AC operated w key and if two left the the key needed to stayed. The white sheets and white towels had the visual yellow stains. I reserved a pool view got a parking view.
Isabel, 2-night trip

2/10 Poor

This property has wonderful and helpful staff, that respond as best they can to your needs. The positives were kind staff and great location in Santa Cruz. Rooms are in need of upgrades and repair. I changed rooms due to dripping a/c. My biggest concern was the last 5 days I did not feel it was safe to use the pool due to its murky waters and floating/sinking unknown materials. I was told each day it would be cleaned, then told it was clean but they were missing a chemical. That was unacceptable to me. I would not return to this hotel, or recommend it.
Christine, 19-night trip

2/10 Poor

Bad report

The hotel features a nice pool & attached restaurant The wifi is very sketchy & the room basic We were stranded from our reservation for 3 nights & they refused a refund but agreed to give us free nights the following week based on giving them a good review Hotel.com tried several attempts to get them to ok a refund & they refused Again today they refused the free night & refused a cancellation blaming hotel . Com They said it was because we hadn’t given a good review We will not recommend this hotel as they were upset we used a booking app I suggest they Join the 21st century
Diane, 4-night trip

4/10 Fair

My firs visit stay at this hotel i had no problems everything was great. This second time was a disappointment. The staff pushed a unwelcome vibe at check in. My room was miss blankets. At breakfast time the hotel had a menu but insisted we get the meal of the morning due to staff only making that meal. This will be my last time i stay at this hotel. I also talked to management on-site but didn't seem to care about customer concerns.
Jesus, 3-night trip

8/10 Very good

Es buena experiencia solo la piscina con poco mantenimiento, el piso se desprende constantemente, la habitacion bien de llegada pero la mucama no limpiaba bien
Valeria Viridiana, 2-night trip

2/10 Poor

Tube una reservacion en abril, el vuelo se cancelo en la cd de Dallas Tx obtuve el reenvolso del vuelo pero el del Hotel no recibi ni un centavo partido por la mitad. ES JUSTO ESTO?
Crispin, 4-night trip

10/10 Exceptional

Excelente
Gregorio, 2-night trip

10/10 Exceptional

Excelente trato y ubicación
isaac, 3-night trip

8/10 Very good

Excelente en relacion al precio. La alberca calientita
Jessica, 3-night trip

8/10 Very good

Muy cerca de playa la Entrega, del embarcadero, esta en buen lugar!!!
Angie, 1-night trip

10/10 Exceptional

Buen servicio
Edgar, 3-night trip

8/10 Very good

Great hotel within walking distance of all of Santa Cruz. Not impressed with wifi service being sketchy and unreliable in our room. Staff and other services were fine.
Joy Ann M, 4-night trip

8/10 Very good

Liked most everything. No dresser for clothes was a bit of a turn-off and additional cost for a bar fridge. I’ve never stayed in a place in Huatulco that did not have these basic options. Overall though pleased with the rest of the stay
Robert, 14-night trip

6/10 Good

This is a very Mexican hotel. Pool area is very nice however, beds, towels and sheets could be much improved.
Deborah, 17-night trip

8/10 Very good

.
Brayan Mauricio Mendoza, 4-night trip

8/10 Very good

En general bien, el tema del internet que no hay servicio dentro de las habitaciones es un conflicto para mantener comunicación
Marcos, 4-night trip