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Nagoya Mansion Hotel & Residence

4.0 star property
Batam hotel with 2 restaurants and spa

Choose dates to view prices

In the heart of the city, Nagoya Mansion Hotel & Residence offers a serene retreat. Unwind with reflexology at Puncak Alam SPA or enjoy Indonesian cuisine at one of two restaurants. With an outdoor pool, garden, and free in-room WiFi nearby shopping like Grand Batam Mall is within reach.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business center
  • Meeting rooms
  • Area shuttle
  • Terrace

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY260
CNY315 total
includes taxes & fees
May 16 - May 17

Why we love this property

Work and play paradise
Located in the city center, this hotel boasts meeting rooms and a business center. After work, guests can indulge in spa treatments and unwind at the bar.
Relaxation haven
The full-service spa offers daily aromatherapy, facials, and reflexology. A fitness room and garden enhance the hotel's wellness experience.
Cozy luxury hideaway
Sumptuous premium bedding ensures a rejuvenating night's sleep. Rooms feature intimate fireplaces, convenient blackout drapes, and a well-stocked minibar.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Suite

Premium bedding, minibar, in-room safe, desk

Family Suite

  • City view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Deluxe Room

Premium bedding, minibar, in-room safe, desk

Executive Deluxe Room

  • Sleeps 2
  • Free WiFi

View all photos for Family Suite Room

Lobby

Family Suite Room

  • Sleeps 4
  • Free WiFi

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8.4 out of 10, Very Good, 334 reviews
The price is CNY193
CNY233 total
includes taxes & fees
May 20 - May 21
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About the neighborhood

Map
Jl. Raden Fatah, Kampung Utama Street No.1, Nagoya, Batam, Batam Island, 294444

What's nearby

  • Nagoya Hill Mall - 8 min walk - 0.8 km
  • Grand Batam Mall - 19 min walk - 1.6 km
  • BCS Mall - 4 min drive - 1.5 km
  • Batam Centre - 16 min drive - 11.5 km
  • Batam Center Shopping Area - 16 min drive - 11.5 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 19 min drive
  • Singapore Changi Airport (SIN) - 14.8 miles/23.7 km
  • Seletar Airport (XSP) - 21.7 miles/34.9 km
  • Area shuttle (surcharge)

Restaurants

  • ‪Sushi Ozu - ‬5 min walk
  • ‪Inul Vizta - ‬6 min walk
  • ‪Windsor Food Court - ‬8 min walk
  • ‪Bubur City - ‬5 min walk
  • ‪Pisang Goreng Windsor - ‬8 min walk

About this property

Nagoya Mansion Hotel & Residence

  • When you stay at Nagoya Mansion Hotel & Residence, you'll be within a 10-minute drive of Batam Centre Ferry Terminal. You can visit the spa to be pampered with sports massages, body wraps, or aromatherapy, and La Bamba Restaurant, one of 2 restaurants, serves Indonesian cuisine and is open for breakfast. An outdoor pool, a bar/lounge, and a fitness center are other features.

At a glance

DONE

Hotel size

    • 200 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2013
  • ATM/banking
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace

Freshen up

  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Puncak Alam Spa has 7 treatment rooms including rooms for couples. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Dining

La Bamba Restaurant - This restaurant specializes in Indonesian cuisine and serves breakfast only.
La Brisa Foodpark - This restaurant specializes in Indonesian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Parlente Bar - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: IDR 300000 per night

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 250000.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 4 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Hotel Nagoya Mansion

Nagoya Mansion

Nagoya Mansion Batam

Nagoya Mansion Hotel

Nagoya Mansion Hotel Batam

Nagoya Mansion Hotel & Residence Batam, Indonesia

Nagoya Mansion Hotel & Residence Batam

Nagoya Mansion Hotel Residence

Nagoya Mansion & Batam

Nagoya Mansion Hotel & Residence Hotel

Nagoya Mansion Hotel & Residence Batam

Nagoya Mansion Hotel & Residence Hotel Batam

Frequently asked questions

Does Nagoya Mansion Hotel & Residence offer free cancellation for a full refund?

Yes, Nagoya Mansion Hotel & Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Nagoya Mansion Hotel & Residence?

Yes, there's an outdoor pool.

Are pets allowed at Nagoya Mansion Hotel & Residence?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Nagoya Mansion Hotel & Residence?

Yes, there's free self parking.

What are the check-in and check-out times at Nagoya Mansion Hotel & Residence?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Nagoya Mansion Hotel & Residence and nearby?

Nagoya Mansion Hotel & Residence has a spa and an outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near Nagoya Mansion Hotel & Residence?

Yes, there are 2 onsite restaurants, featuring alfresco dining and Indonesian cuisine.

What's the area around Nagoya Mansion Hotel & Residence like?

Nagoya Mansion Hotel & Residence is in the heart of Batam, a short 6-minute walk from Nagoya Hill Mall and 17 minutes' walk from Grand Batam Mall.

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Reviews

Nagoya Mansion Hotel & Residence Reviews

7.0

Good

7.4

Cleanliness

6.8

Location

7.4

Staff & service

7.2

Property conditions & facilities

Reviews

Verified

6/10 Good

Hotel is convenient to Nagoya Shopping Centre (5-10 min walk. Room was clean. Was very frustrated with the poor internet as had to log in again almost every time I wanted to use it. Satellite TV was limited to what I was expecting. Only two elevators and at times had to wait for long periods of time to use. Limited breakfast, compared to other hotels. All in all, o.k. but not sure if want to use again.
Perry, 6-night trip
Verified

8/10 Very good

Good Location

Good Location
1-night trip
Verified

10/10 Exceptional

Good
Raghavendra, 1-night trip
Verified

6/10 Good

Very average
Raymond Joseph, 2-night trip
Verified

6/10 Good

abit far from shopping centre
NEO JIA AN, 3-night trip
Verified

4/10 Fair

Beer is a bit expensive No hair dryer
desmond, 2-night trip
Verified

6/10 Good

Wifi is not stable connection
ZAW MAUNG, 1-night trip
Verified

6/10 Good

air con not cold, in room safe can’t be used, reminded twice but nothing was done. No menu in room, didn’t bring even after reminded twice. mediocre breakfast
Didier, 2-night trip
Verified

2/10 Poor

Poor facilities

Very poor in services. Poor facilities. Dirty room. No utensil. No tooth paste. Noisy by other room stayer . Not going to stay here anymore
Mohd Jasman, 1-night trip
Verified

6/10 Good

pre arrival sent email to confirm all 6 rooms on same floor. Confirmation email sent to us. But they couldn’t give us sane floor rooms upon checkin. Very very inconvenient. Toiletries not topped up, no coffee cups no glasses. Toilet flush leaked, had to change rooms in middle of meeting !!!!
Didier, 2-night trip
Verified

4/10 Fair

1. Staff availability answering phone call 2. Request as per booking not fulfill. (Example: we wanted for queen bed but when arrived, no more available) 3. Aircon not cool. 4. Our room near to the lift, it was very noisy when the brake catches or release.
Burhan, 2-night trip
Verified

6/10 Good

値段が安いのは魅力だけど…

Wi-Fiが繋がりにくかったのが残念です。 エレベーターが1基故障して、1日以上止まったままで待ち時間が長く不便しました。 値段が安いので、仕方ないかー…って思いました。
1-night trip
Verified

6/10 Good

Ok just average. Could be better
1-night trip
Verified

8/10 Very good

Great stay

Location is good. Clean and all staff are very friendly.
Barmawi, 2-night trip
Verified

4/10 Fair

Can't use grab app through hotel WiFi...
1-night trip
Verified

6/10 Good

特に無く、普通のホテル
1-night trip
Verified

4/10 Fair

Family suddenly feel like going for a day getaway. We didnt manage to book the usual hotel, got this hotel last minute without looking other reviews .This will be the first and last time staying in this hotel : First room not ready when we came at 2plus deliberately, given only one card causing inconvenience, water bottles x2 ea provided , towels x 3 ea when we mentioned 4 guests.Not to mention the hot water took quite a while. luckily the staffs are polite and professional in service, beds are comfortable , 2 out of 3 air conditioning system work very well , shower s' water pressure ok, both TV working, swimming pool nice but cosy, location near nagoya shopping mall. We feel it is not really worthwhile in term of $$.
LiewKM, 1-night trip
Verified

6/10 Good

Bath towels were old and pillow and bedsheets were stale.
Sim, 1-night trip
Verified

10/10 Exceptional

Check in was fast and efficient and staff was friendly, smiley and professional. Everything was clearly explained to me. Am happy with my choice. Location is convenient and near to Nagoya hills malls
1-night trip
Verified

8/10 Very good

Is Central in Nagoya and hotel is quite worth for the money paid, quiet and a reasonable good gym workout area.
2-night trip
Verified

4/10 Fair

It was average. Front desk was not very friendly. Not very clean.
1-night trip
Verified

4/10 Fair

Infected with ants. Despite changing several rooms, all rooms had full of ants. Staff are not friendly. Air con not working properly.housekeeping does not top up shower gel and shampoo or change towel. For everything they will ask you to pay be it extra pillow or shower gel and etc
Soni, 2-night trip
Verified

4/10 Fair

I ignore what other people say before i book the room but after i arrive there i do relaise the room was small,air con are leaking ,the toilet water are slow and dirty Some staff are arrogant as they are when you ask what was wrong with the lift, instead of asnwering they choose to be pretending not to listen ..we up the stair case since we arrive until we chech out. Anyway we book the big room with 2 bedroom,living room n kitchen but the room are not as fresh ,clean and good as i thought
Regina, 1-night trip
Verified

4/10 Fair

In desperate need of a refurb. Room was tatty but the bed was comfortable enough. Bathroom was minuscule and the towels. would rip the skin from your back. Staff were pleasant and tried to be helpful. Buffet breakfast was very limited and the fruit was tired looking. My room overlooked the nearby mosque and the soundproofing of the windows did nothing to stop the 4am wake up call from the Muezzin.
ALASDAIR, 1-night trip
Verified

2/10 Poor

Horrible, we went for breakfast at 8.30am and there was ay food left. Made a complaint to the floor manager and she smile n said that breakfsst is till 11am. U can open the cafe the whole day but with out even cereal or even bread what u expect ur customers to eat?
Leela, 2-night trip