I have an outstanding amount that the hotel took from me and are still trying to get it back , although the room was pre paid and I never spent any money there . I’ve made three calls to the hotel and it’s still not resolved . Very unhappy
Tom
Tom,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 9 日
Ben
Ben,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 6 日
Malene
Malene,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Barry
Barry,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 5 日
Disappointed as had mould on shower head
We have stayed at the Malmaison in Dundee several times before and really enjoyed it.
Unfortunately we were disappointed with this particular stay on 4/5/25 we were allocated room 521 -:
1-: It was a small, dark room which looked out onto the wall of the next building which is very close.
2-: The shower head had black mould on it which is totally unacceptable.
3-: The wash basin was leaking from underneath it.
4-: The heat in the room was unbearable and uncomfortable, so much so we hardly slept.
The food we had was excellent as was the service from staff in the dining room and in the bar area.
Ann
Ann,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 3 日
The signature suite is amazing! Fantastic decor and amenities. The bed was big, but for me the bed was quite hard.
Sharon
Sharon,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 3 日
真实旅客
3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 18 日
Deborah
Deborah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Erica
Erica,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Scott
Scott,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Booked the suite for a change and it was lovely.
Fiona
Fiona,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Kate
Kate,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Forbes
Forbes,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
great stay
it was great, they let me check in early. lovely room, friendly staff, couldnt be happier.
alison
alison,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Lorna
Lorna,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Amy
Amy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 20 日
Iona
Iona,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 15 日
Simon
Simon,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Short but sweet
Only here for one night ... but:
1) exceptionally good vfm;
2) 2 minutes from station;
3) restaurant excellent;
4) staff just exceptional...
thank you.
Bob
Bob,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 11 日
Poor
Stopped there 5 or 6 times now
Young staff need to concentrate a bit more rather than talking etc.
Restaurant didnt really want me there and could not be bothered to go down stairs to get me a non alcohol larger.
Will not go back!
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Gavin
Gavin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 23 日
2nd visit not the best
On arrival greeted well and check in seamless. Lift to room was in need of some tlc.
The room was initially ok without doing a four in a bed style check.
On returning in the evening when i went for s shower the complementary body wash had been topped up with water not what you'd expect at all. During the night the lights within the wardrobe kept going on and off the bulbs making odd buzzing sounds. I did report this on leaving but the room attendant didnt appear to understand me.
The room was exttemely hot during the night with the bed not particularly comfortable.
Breakfast was a disaster. Waited 20 mins between being seated and ordering. Food was average, however the coffee/ tea machine was broken so waiting staff were making drinks. We ordered when food arrived half an hour later we had to ask again. With only 2 staff and a girl.who appeared to be of a higher position (who did nothing to help) it was a big ask.