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InterContinental Hayman Great Barrier Reef by IHG

5.0 star property
Luxury beachfront hotel with spa, near Coral Sea

Choose dates to view prices

Photo gallery for InterContinental Hayman Great Barrier Reef by IHG

Exterior
Suite, 3 Bedrooms (Hayman) | 1 bedroom, premium bedding, down comforters, pillowtop beds
4 restaurants, breakfast, lunch, dinner served; local cuisine
Room, 4 Bedrooms (Hayman Residence) | 1 bedroom, premium bedding, down comforters, pillowtop beds
Room, 4 Bedrooms (Hayman Residence) | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Escape to the sun-kissed shores of Hayman Island Reef at InterContinental Hayman Island Resort, an IHG Hotel. Relax on the white sand beach, indulge in a body wrap or Thai massage at the spa, and enjoy poolside dining with 2 bars. With free breakfast buffet, kids' meals and local cuisine available across 5 on-site restaurants - along with helpful staff - this luxury resort has something for everyone.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Pool
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Marina
  • On the beach
  • 4 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • 24-hour fitness center
  • Steam room
  • Beach umbrellas
  • Beach sun loungers

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Garden
The current price is CNY3,283
CNY3,612 total
includes taxes & fees
Nov 25 - Nov 26

Why we love this property

Beach paradise
Savor beachfront dining on a private white sand island. Dive into watersports like sailing, kayaking, or windsurfing, or unwind with beachside massages.
Spa paradise
A full-service spa offers treatments from aromatherapy to Thai massages in idyllic settings. Post-pampering, the sauna, hot tub, and garden await.
Ocean-side elegance
Meander through a lush garden to find designer stores and three restaurants at this luxury hotel. Marina access completes this beach and national park getaway.

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Classic Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Classic Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 38 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Lagoon Ocean View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed (Lagoon Ocean View)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

View from room

Suite, 1 Bedroom, Pool View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 75 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Courtyard View (Retreat)

Classic Room, 1 King Bed, Courtyard View (Retreat) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Courtyard View (Retreat)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Beachfront (Pool, Adults Only)

Villa, 1 King Bed, Beachfront (Pool, Adults Only) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Villa, 1 King Bed, Beachfront (Pool, Adults Only)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Connecting rooms available
  • 120 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Lagoon View

View from room

Premium Room, 1 King Bed, Lagoon View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 54 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Lagoon View

1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Twin Beds, Lagoon View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 54 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (Lagoon Ocean View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Twin Beds (Lagoon Ocean View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Pool Ocean View)

Suite, 2 Bedrooms (Pool Ocean View) | View from room

Suite, 2 Bedrooms (Pool Ocean View)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 114 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Hayman)

Suite, 2 Bedrooms (Hayman) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 2 Bedrooms (Hayman)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 160 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom, Lagoon View

Suite, 1 Bedroom, Lagoon View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Lagoon View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 90 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (Lagoon)

1 bedroom, premium bedding, down comforters, pillowtop beds

Family Suite (Lagoon)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 144 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom, Pool Access (Adults Only)

Suite, 1 Bedroom, Pool Access (Adults Only) | View from room

Suite, 1 Bedroom, Pool Access (Adults Only)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Dining table
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Hayman)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom (Hayman)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 92 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Beach Access)

Premium Room, 1 King Bed (Beach Access) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed (Beach Access)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms (Hayman)

Suite, 3 Bedrooms (Hayman) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 3 Bedrooms (Hayman)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 190 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for House, 3 Bedrooms (Hayman Beach)

1 bedroom, premium bedding, down comforters, pillowtop beds

House, 3 Bedrooms (Hayman Beach)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Connecting rooms available
  • 400 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Room, 4 Bedrooms (Hayman Residence)

Room, 4 Bedrooms (Hayman Residence) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 4 Bedrooms (Hayman Residence)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Connecting rooms available
  • 650 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 8
  • 4 King Beds

View all photos for Suite, 1 Bedroom, Accessible

View from room

Suite, 1 Bedroom, Accessible

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

View from room

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Beachfront (Pavilion, Adults Only)

Suite, 1 Bedroom, Beachfront (Pavilion, Adults Only) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Beachfront (Pavilion, Adults Only)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
Hayman Island, Whitsundays, QLD, 4801

What's nearby

  • Whitsunday Lookout - 10 min walk - 0.9 km
  • Hayman Island Reef - 1 min drive - 0.0 km

Getting around

  • Hamilton Island, QLD (HTI-Great Barrier Reef) - 20.8 miles/33.5 km
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Restaurants

  • amici
  • Pacific Restaurant
  • AQUA
  • Bam Bam
  • Pacific breakfast restaurant

About this property

InterContinental Hayman Great Barrier Reef by IHG

At InterContinental Hayman Great Barrier Reef by IHG, you can spend time at the beach enjoying beach umbrellas, beach massages, and sun loungers, plus you'll have access to onsite snorkeling, sailing, and kayaking. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and aromatherapy. Pacific, one of 4 restaurants, serves local cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 2 poolside bars, a marina, and a 24-hour fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 182 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Guests must transfer to the property via boat or floatplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
    • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 1.9 percent for credit card payments
    • Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • This property is accessible by boat transfer or sea plane only. There is no public airport on Hayman Island. Transfer service can be booked directly with the property for a fee.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
    • Guests must contact this property at least 14 days in advance to arrange check-in and boat transfer.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle from 8:00 AM to 5:30 PM*
    • Ferry terminal shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free breakfast available each morning
  • 4 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Children's menu
  • Paddleboard on site

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Racquetball/squash
  • Volleyball
  • Ecotours
  • Helicopter/airplane tours
  • Kayaking
  • Canoeing
  • Sailing
  • Boat tours
  • Motor boating
  • Personal watercraft (motorized)
  • Snorkeling
  • Paddleboard on site
  • Shopping
  • Pool table
  • Fishing
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Whale-watching nearby

Working away

  • 15 meeting rooms
  • Conference center (205248 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Paddleboard on site
  • Romance packages

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • 24-hour fitness center
  • Golf driving range on site
  • 2 outdoor pools
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Pickleball court
  • Marina
  • 3 outdoor tennis courts
  • Massage/treatment rooms
  • Steam room
  • Wine tasting room
  • Banquet hall
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Closed captioned TV
  • Lever door handles

Room amenities

Be entertained

  • iPad
  • LCD television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Balcony or patio
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Hayman Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Dining

Pacific - This beachfront restaurant specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Amici Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.
BamBam - This poolside restaurant specializes in Pan-Asian cuisine and serves lunch only. Open daily.
Aqua - This restaurant specializes in seafood and serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of AUD 120 per person (one-way)
  • Ferry terminal shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 1.9 percent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AUD 150.0 per night
  • Airport shuttle for children between the ages of 5 and 11 costs AUD 60 (one-way)

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

InterContinental Hayman Island
InterContinental Hayman
InterContinental Hayman Island Resort
InterContinental Hayman Great Barrier Reef
InterContinental Hayman Island Resort an IHG Hotel
InterContinental Hayman Great Barrier Reef by IHG Hotel
InterContinental Hayman Great Barrier Reef by IHG Whitsundays

Frequently asked questions

Does InterContinental Hayman Great Barrier Reef by IHG offer free cancellation for a full refund?

Yes, InterContinental Hayman Great Barrier Reef by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at InterContinental Hayman Great Barrier Reef by IHG?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at InterContinental Hayman Great Barrier Reef by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at InterContinental Hayman Great Barrier Reef by IHG?

Sorry, there's no onsite parking at InterContinental Hayman Great Barrier Reef by IHG.

Is airport shuttle service offered by InterContinental Hayman Great Barrier Reef by IHG?

Yes, an airport shuttle is available from 8:00 AM to 5:30 PM at scheduled times. The charge is AUD 120 per person one-way.

What are the check-in and check-out times at InterContinental Hayman Great Barrier Reef by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.

What is there to do at InterContinental Hayman Great Barrier Reef by IHG and nearby?

Have fun with onsite activities like kayaking, sailing, and rowing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. InterContinental Hayman Great Barrier Reef by IHG also has 2 poolside bars, 3 bars, and a 24-hour fitness center, as well as spa services, an arcade, and a picnic area.

Are there restaurants at or near InterContinental Hayman Great Barrier Reef by IHG?

Yes, there are 4 onsite restaurants, featuring alfresco dining, local cuisine, and garden views.

Does InterContinental Hayman Great Barrier Reef by IHG have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around InterContinental Hayman Great Barrier Reef by IHG like?

InterContinental Hayman Great Barrier Reef by IHG is located a short 1-minute walk from Coral Sea.

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Reviews

InterContinental Hayman Great Barrier Reef by IHG Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

8.6

Staff & service

9.2

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • The breakfast buffet was exceptional and vast, with hot food options available to order. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Location
Restaurant
Children
Recreation
Breakfast
Drinks

Reviews

10/10 Exceptional

Absolutely amazing property and staff were the best I have experienced in my life
Ajay Singh, 5-night trip

10/10 Exceptional

First rate

Great location and the facilities and the staff were first rate.
STEPHEN, 3-night trip

10/10 Exceptional

Great place!!
James, 5-night trip

10/10 Exceptional

Great pools, very relaxing.
Matthew, 5-night trip

8/10 Very good

Nice hotel my wife and my daughter they really love it
Wael, 3-night trip

10/10 Exceptional

What a beautiful island, staff were amazing so polite, friendly and welcoming. Activities well organised and run. Great restaurant service and drinks brought to you at your pool side location. Rooms were beautiful, spacious and house keeping amazing. Would highly recommend Hayman Island as a must holiday, can’t wait to return. Thank you to all the staff for a great experience.
Lianne, 5-night trip

10/10 Exceptional

Great
Yanling, 3-night trip

6/10 Good

Poor water quality. Was degradation the whole time
Hediye, 2-night trip

10/10 Exceptional

Very secluded
jason James, 5-night trip

10/10 Exceptional

All the staff there are super friendly and amenities are easy to access. Pool is great

10/10 Exceptional

Our stay was amazing. Thank you Jamie, Brandon,
Jessica, 4-night trip

10/10 Exceptional

Stay in Paradise

Felt magical from the moment we arrived on the luxury launch , room was modern and spacious 😎 Staff all friendly and helpful and the island amenities are spectacular !
Joanne, 4-night trip

10/10 Exceptional

A beautiful place to relax and recharge. Plenty to do if you want to. We enjoyed our whole experience and would visit again. Thank you to all the staff and all that you do.
Patrick, 4-night trip

10/10 Exceptional

No words can describe how much we loved our holiday at Intercontinental Hayman Island! The staff go above and beyond to make your stay that much extra, they’re all so friendly and welcoming and nothing is ever too much trouble. They have so much varieties of activity both in and out of the water and even when it’s raining they accommodate with a choice of indoor activities and movie screenings. The choice of restaurants is sufficient for the size of the resort however bookings in advance is a must! We did also find that it is a tad on the expensive side especially when you’re dining out for all your meals. (We stayed in the Pavilion and there is no option to make your own meals nor is there any food to speak off for purchase other than sandwiches, wraps etc from the gift shop) The only thing we found was there were no rubbish bins along the walk ways and at night very poorly lit. In comparison to all the positive though there really was no negative. We really were made feel special.
Patricia, 5-night trip

6/10 Good

Its more like a 3 star than a 5 star hotel. A lot of missing to be on a premium level - this starts with unregulary housekeeping, limited trained staff, high prices vs less performance, et cetera
Sven, 4-night trip

4/10 Fair

Great location, poor service quality, very commercial experience. Overall not recommended
Nima, 2-night trip

8/10 Very good

The staff were amazing, friendly and very helpful. Bam Bam was our favourite restaurant by far. We dined at Amici but unfortunately our pizza was undercooked. Breakfast buffet was vast. If you like buffets you will pleased. Unfortunately we dont as generally all the hot food is barely warm unless they are cooking you an omelette to order. We would rather have had breakfast a la carte. Our beachfront pavillion was beautiful with all the modern cons. Our bed was far too soft and very uncomfortable but once again if you like a soft mattress you will be pleased.
Linda, 3-night trip

10/10 Exceptional

Excellent hotel
Volodymyr, 7-night trip

8/10 Very good

Loved the property and surrounds. Stunning. Dining options were limited although breakfast was top
Adam, 6-night trip

2/10 Poor

Kitchen in our room had leftovers from previous guests, balcony area was filthy with bird poop and wallaby scat all over it. Not once did this area get cleaned whilst we were there. Rollaway bed for our son was nowhere insight even though we requested it. Our neighbours decided to play their loud techno music until late every night we were there. TV in bedroom did not work for 2 days and on another day they decided to do maintenance work on water and electricity, hence, there was no running water or electricity for 4 hours during lunch which meant limited food options etc. The floor into our shower was severely slippery, our 5 year old fell twice on his way into it and I slipped on numerous occasions. Outdoor furniture on our balcony was mouldy and smelly, the furniture around pool areas was also severely stained/unclean and mouldy. The decking around the big pool was in need of repairs with loose boards and paint stripping away. We could never get into any of the restaurants when we needed, even though the resort was not at full capacity. Food was not great and the price tag ridiculous. Really disappointed with this resort, we were truly expecting the best and unfortunately the property is in decline and we left feeling like we had been swindled. The weather was great.
Viviana Andrea, 5-night trip

10/10 Exceptional

Fantastic accommodation. Staffs are all very friendly and supportive.
Hazel, 4-night trip

10/10 Exceptional

Amazing
Stephanie, 3-night trip

8/10 Very good

The transfer from Hamilton Island airport to the resort was flawless, including bag collection for us, greeting by the Intercontinental staff, boarding the boat - snacks, drinks etc and transfer to the resort. On arrival at the resort, staff were fantastic and delivered our bags to our room. Zero paperwork to do other than check in. It was again, flawless. The room on the beach was fantastic, only one tip - keep the aircon on otherwise the floors in the room get slippery from the humidity. Rooms clean, free Hayman bottles and bag for the resort. Loved it. Greeting note for my 40th on the bed with a nice welcome card. Gym, yoga class were great - loved the Yoga teacher. Breakfast - good selection, minus fruit flies on the vegetables and fruit for juicing. Fresh made omelette was great. Drawbacks - after speaking to ALOT of guests during our stay, the main feedback was the food was average. They were understaffed in the Pacific restaurant, tables for two are tiny and literally no room for plates. The meals are expensive $68 for a steak. And to be fair, I’ve had much better at Hurricanes in Sydney for $40. The Brussel sprouts undercooked, my prawn cocktail had the poo shooter in each, they were not fresh at all. The chips arrived on a plate. The display was average. At a 5 star resort, you expect a level of high grade food and waiter experience. It was average. Every guest we spoke to said the same thing and were disappointed. Bam bam was the only saving grace.
Jonathan, 2-night trip

4/10 Fair

Staff not trained or interested in helping, never complained so much in my life.
Craig, 5-night trip

8/10 Very good

Overall, I would highly recommend staying at the Hayman Island Intercontinental resort. The property is incredibly well maintained, and the island itself is a true paradise for those looking to get away for a tropical retreat. The only negative feedback I have about this resort comes down to the overall service provided here. While all of the staff were friendly and helpful, I found that when it came to execution, the service was lacking. There were multiple instances during my 3 day stay where our requests for were ignored or significantly delayed. As an example, it took over an hour for our drink order to be delivered even after multiple follow ups. Additionally, the food itself at the restaurants leaves a lot to be desired with the price you pay. The quality of ingredients is great, but the overall taste was very average. I would still recommend staying here as we had a great time on the island. It's hard to complain about much when you are surrounded by incredible beauty and amazing wildlife. We stayed in a private suite and one night we had close to 30 wallabies come up to our place for a late-night dinner! Very cool experience that you can't get anywhere else.
Matthew, 3-night trip