4/10 尚可
2025 年 12 月 17 日
I chose to stay at the Seaside Oceanfront Inn for my birthday with my friends. I booked a Suite with a king bed and two twin beds. The check-in process was smooth and the receptionist was kind—very nice staff. However, the room lacked many amenities listed in the description. Such as a microwave in the room. We were told after our visit that we were supposed to venture into the hotel lobby to use a microwave there. The shower was missing the inner plastic curtain and there was only enough soap/shower amenities for one person. Of course you can ask for more but a reservation for multiple guests in a suite you'd think they could put some more out. The coffee machine had a used pod in it and the holder for the new pods had used ones in it! The phone did not work and there was black mold under the windowsill and under the heater by the king bed. The coat hanger fell off the wall and injured me when I hung a jacket. It was mounted into drywall. The receptionist confirmed it was supposed to be used for hanging jackets and blamed a previous guest for the incorrect mounting. I requested compensation of any amount when in reality I should have requested a full refund then and there and was told they would look into it and call me. It’s been a few days now and I haven't heard anything. I'm forced to dispute the charge. I called them numerous times at different times of the day and couldn't get a hold of them. My expectations were not met with my stay at the Seaside Oceanfront Inn.
Ryan
Ryan，1 晚结伴旅行
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