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Helena Sands Hotel

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Royal Palace Helena Sands offers a tranquil beachfront escape, where you can unwind with a private beach and indulge in spa treatments like thalassotherapy. Enjoy breakfast, dinner, and international cuisine at the two on-site restaurants or explore the attached winery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Winery
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free children's club
  • Health club
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Self parking

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Garden
The current price is CNY1,219
CNY1,338 total
includes taxes & fees
May 31 - Jun 1

Why we love this property

Sun, sand, and sea
Situated on a private beach, this hotel offers the perfect seaside retreat. Beach umbrellas and loungers await for ultimate relaxation.
Work and beach bliss
The hotel combines a business center with meeting rooms and a private beach. After work, guests can unwind at the full-service spa or health club.
Dining variety on site
This hotel has 2 restaurants serving international cuisine and seafood. A bar and winery create evening options while free buffet breakfast starts each day.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double or Twin Room, Sea View

Double or Twin Room, Sea View | Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • Water view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite, Sea View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View

  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, Beach View

Suite, Beach View | Living area | LCD TV

Suite, Beach View

  • Beach view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Duplex Suite, Sea View

Duplex Suite, Sea View | Living area | LCD TV

Duplex Suite, Sea View

  • Sea view
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

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9.4 out of 10, Exceptional, 72 reviews
The price is CNY535
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includes taxes & fees
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About the neighborhood

Map
Sunny Beach, Sunny Beach, 8240

What's nearby

  • Sunny Beach - 2 min walk - 0.2 km
  • Platinum Casino - 10 min walk - 0.9 km
  • Action Aquapark - 2 min drive - 2.2 km
  • Luna Park - 3 min drive - 2.6 km
  • Sveti Vlas Central Beach - 4 min drive - 2.6 km

Getting around

  • Bourgas (BOJ) - 35 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Amigo bar - ‬7 min walk
  • ‪Steak House "Friends - ‬7 min walk
  • ‪Coco Beach Bar - ‬9 min walk
  • ‪Helena - ‬3 min walk
  • ‪Wok - ‬6 min walk

About this property

Helena Sands Hotel

Helena Sands Hotel offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Sunny Beach. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Restaurant Poseidon, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include a winery, a free kid's club, and a bar/lounge.

At a glance

DONE

Hotel size

    • 170 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 5:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (EUR 10.22 per day)
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Room service
  • Water dispenser

Traveling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • On a private beach
  • Shopping
  • Pool table

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (807 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Winery on site
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Bathroom emergency pull cord
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Dining

Restaurant Poseidon - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Dolphin Restaurant - This restaurant specializes in seafood. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 0.61 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The property is closed between October 1 and April 30.

Parking

  • Uncovered self parking costs EUR 10.22 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Royal Palace Helena Sands

Royal Palace Helena Sands Hotel

Royal Palace Helena Sands Hotel Sunny Beach

Royal Palace Helena Sands Sunny Beach

Royal Palace Helena ds Hotel

Royal Helena Sands Sunny Beach

Royal Palace Helena Sands Hotel

Royal Palace Helena Sands Sunny Beach

Royal Palace Helena Sands Hotel Sunny Beach

Frequently asked questions

Is Helena Sands Hotel currently open?

The property is closed between October 1 and April 30.

Does Helena Sands Hotel offer free cancellation for a full refund?

Yes, Helena Sands Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Helena Sands Hotel?

Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Helena Sands Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Helena Sands Hotel?

Yes. Self parking costs EUR 10.22 per day. Parking spots may be limited.

Is airport shuttle service offered by Helena Sands Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Helena Sands Hotel?

Check-in start time: 2 PM; Check-in end time: 5:00 AM. Check-out time is noon.

Is there an onsite casino at Helena Sands Hotel?

No, this hotel doesn't have a casino, but Platinum Casino (11-min walk) and Casino Hrizantema (5-min drive) are both nearby.

What is there to do at Helena Sands Hotel and nearby?

Helena Sands Hotel has a private beach, a spa, and a winery, as well as an outdoor pool, a Turkish bath, and an arcade.

Are there restaurants at or near Helena Sands Hotel?

Yes, there are 2 onsite restaurants, featuring international cuisine.

Does Helena Sands Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Helena Sands Hotel like?

Helena Sands Hotel is a short 2-minute walk from Sunny Beach and 11 minutes' walk from Platinum Casino.

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Reviews

Helena Sands Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.0

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's beach area was clean, well-maintained, and offered free sunloungers and amenities. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Beach
Food

Reviews

Verified

10/10 Exceptional

Excellent food and friendly staff.
BRIAN, 1-night trip
Verified

8/10 Very good

The location is perfect, the grounds are beautifully landscaped. The food is great and the staff is friendly. The cleaning crew could be more attentive to details, for example wash the cups that have been used and make sure there is a vanity kit in the bathroom. Overall, a great experience!
Stiliana, 3-night trip
Verified

10/10 Exceptional

Great hotel. Well maintained. 2 min from the beach. Clean. Stuff was very helpful. Great food.
Megi, 5-night trip
Verified

10/10 Exceptional

One of the best Hotels in Bulgaria

Great place on the Bulgarian seaside. We visit every time, when we decide to have a holiday in Bulgaria. From the beginning. Experience on the reception was excellent as always, very welcoming and professional. Makes you feel that extra special. The rooms were lovely. They ofer us an apartment, as a family of three, really very kind of them. And a double room for our friends. Both of them excellent,and with a nice sea views. Good spacious rooms, cleaned regularly through our stay. The restaurant and the food at Helena sands, are just fantastic. Very high level, with a good choice of salads, fish and meat. Have their own beach. You have to go a bit early, as it gets filed very quickly. But once there, lovely clean sand and shallow water. Perfect family holiday . Thank you very much for our stay, and expect us next summer again 😀
Kiril, 2-night trip
Verified

10/10 Exceptional

Great place!

Great place! All of us loved it!
Katia, 4-night trip
Verified

10/10 Exceptional

Outstanding hotel right on the beach.

Wonderful holiday at Royal Palace Helena Sands. My third visit to the hotel and it was perfect in every way. The Hotel Manager Cvetan was always available to help guests and all the staff were so friendly and efficient. A very beautiful hotel land I will be back again next year.
Verified

10/10 Exceptional

Staff was excellent we received a free upgrade to the president suite. It was absolutely wonderful.
Patrick, 1-night trip
Verified

4/10 Fair

Great view but nothing else. Not a 5 star hotel
Vesselin, 1-night trip
Verified

10/10 Exceptional

Excellent Resort and location

Excellent Resort in a great location, on the beach. Own area on beach which was kept very clean and had free sunloungers and umbrellas available for Hotel Guests. In the hotel the cleanliness was at its best and food was very fresh, lots choice, service was great. Staff friendly and helpful. Pool area was lovely, lots sunloungers and fresh towels with outside showers that were both hot and cold. Seperate changing and shower room near pool for use on departure day after checkout.
7-night trip
Verified

6/10 Good

Hotel is run down

The hotel is very run down. Staff was nice but this hotel is a 2 star on every level. Pool was not heated so nobody would swim. The halls have no ac so boiling. Sunny beach is a fun place but it is a dump. The food is gross except for the fish restaurant that is not part of the deal. That place is great. Buffett is sub par. Anyone who says the food is good is nuts.
David, 5-night trip
Verified

4/10 Fair

Trato del staff horrible, para nada un hotel 5*

Habitacion amplia y con vistas preciosas de la playa. Piscina de un tamaño decente y cerca de la playa. Eso es todo lo bueno que podemos decir del sitio. Trato del staff horrible, el buffet estaba bueno pero el primer dia casi ni cenamos porque les dio por ponerse a recoger casi media hora antes de la hora prevista de fin. Nos sentimos agobiados en todo momento para cenar como patos. A pesar de pagar ampliamente por la habitacion. Las tumbonas balinesas y otras de color rojo no estan incluidas en el precio. Tienes que irte a otras que estan incluidad en la habitacion donde practicamente no hay ni espacio. En el desayuno si te descuidas te retiran el plato mientras comes. El staff no habla casi nada de ingles y la estacion que hace comida a la plancha fue incapaz de hacerle una tortilla simple a mi mujer embarazada. A la salida, dijimos que no usamos nada del minibar y nos dijeron que mandaban a alguien a corroborar si era verdad lo que deciamos (nos dijeron eso a nuestra cara). Para flipar, para nada una experiencia 5*, el staff no vale ni para una pension. Tampoco hay nada en el resort, en el de al lado tenian musica en directo etc. En el nuestro solo karaoke 1 vez a la semana!!! No coincidio con nuestra visita. Hay opciones mejores y mas baratas cerca. Nada recomendable!!
BEATRIZ, 2-night trip
Verified

10/10 Exceptional

Sehr schönes, sauberes, ruhig gelegenes Hotel mit hervorragendes und vielfältiges Essen.
Ivan Bogomilov, 3-night trip
Verified

10/10 Exceptional

Perfekt for å slappe av

Akkurat passelig med folk. God plass over alt. Nydelig hotell, fantastisk mat. Savnet All Inclusive mulighet, men ellers perfekt.
Morten, 2-night trip
Verified

10/10 Exceptional

Maten både frukostbuffé och middagsbuffé var fantastiskt.
Ime, 4-night trip
Verified

10/10 Exceptional

Sehr gutes Hotel, gutes Essen, Personal sehr freundlich und hilfsbereit, ruhig gelegen (zu Fuß etwa 25 Minuten ins Zentrum) - insgesamt ein sehr gutes Hotel und absolut empfehlenswert
Ulrich, 7-night trip
Verified

10/10 Exceptional

Eylül de sunny beach

Temizliği ve sahil kenarında olması çok güzel bir konaklama sağladı. Kahvaltı ve. Akşam yemeği çok çeşitli ve lezzetliydi.
ogün, 3-night trip
Verified

10/10 Exceptional

Fijne plaats

Alles top
Nataliya, 4-night trip
Verified

8/10 Very good

Schönes Haus, schöner Schein. Hier handelt es sich nicht nur um ein Hotel. Wer sich nicht an zu großen Autos mit zu kräftigen Männern nicht stört ist hier gut und sicher aufgehoben.
7-night trip
Verified

10/10 Exceptional

ontvangst heel prettig heerlijk eten vriendelijk personeel prachtige ligging
14-night trip
Verified

8/10 Very good

The Hotel was spotless and it felt v safe.food good The Hotel it self we couldnt fault Staff a fifferent problem.Frieldly staff in breakfast hoom and dinner,but bar staff bad mannered(mostly the men) pool bar ok but inside bar one gentleman Has no people skills
14-night trip
Verified

8/10 Very good

Great stay!

Great food, veggie options and the pool is beautiful. The beach is gorgeous, a fabulous setting and enjoyable stay!
Anna, 1-night trip
Verified

8/10 Very good

Very friendly staff that can speak to you and all ways plenty of food to choose from at meal times
7-night trip
Verified

10/10 Exceptional

Bel hôtel et bon rapport qualité prix

Très bel hôtel avec des équipes efficaces et sympathiques. Repas variés et très bons Belle piscine et plage privée avec suffisamment de transats. Les matelas de la piscine pourraient être renouvelés en plus épais. Bord de mer animé le soir. Attention aux traductions en français de certains écrits qui ne sont pas exactes. ex attention surface surélevée au lieu de surface humide ou glissante.
Martine, 14-night trip
Verified

10/10 Exceptional

Staff were very helpful, the quality of the meals was excellent and at night the hotel was very peaceful.
7-night trip
Verified

8/10 Very good

Nice views and large rooms

Great location with a lot of amenities and friendly service from the staff. A must stay. Very safe and outstanding food.
2-night trip