See all properties

Hotel Playa Encantada

2.5 star property
Beaux Arts hotel with outdoor pool, near Quinta Avenida

Choose dates to view prices

Photo gallery for Hotel Playa Encantada

Property entrance
Standard Room | 1 bedroom, in-room safe, desk, laptop workspace
Reception
Daily buffet breakfast for a fee
Garden
Nestled near Playa del Carmen Main Beach, Hotel Playa Encantada invites you to unwind on the sun-kissed terrace or take a leisurely stroll through the garden. Enjoy an outdoor pool and children's pool with sun loungers, connect with in-room WiFi, and take advantage of concierge services. The helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Children's pool
  • Private bathroom
  • Separate bedroom
  • Television
  • Garden
The current price is CNY245
CNY316 total
includes taxes & fees
Oct 2 - Oct 3

Room options

Check availability for these dates

Tonight

Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1

Tomorrow

Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Apartment, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Apartment, Multiple Beds

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
LED TV
Separate bedroom
Sofa bed
Blackout drapes/curtains
  • 150 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Full-sized refrigerator/freezer
LED TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

Deluxe Apartment, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Apartment, 1 King Bed with Sofa bed

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
LED TV
Separate bedroom
Sofa bed
Blackout drapes/curtains
  • 150 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
LED TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Private bathroom
Satellite channels
Daily housekeeping
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Similar properties

Rooftop terrace

Sofía by Bunik

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 1,509 reviews
Sofía by Bunik
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Calle 12 bis Nte, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 9 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 14 min walk - 1.2 km
  • Xcaret Eco Theme Park - 11 min drive - 9.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km

Restaurants

  • ‪Logia Café - ‬3 min walk
  • ‪El Doctorcito - ‬2 min walk
  • ‪El Compa - Birria Y Asadas - ‬3 min walk
  • ‪El Tapas Restaurante - ‬2 min walk
  • ‪Rebel Wings - ‬4 min walk

About this property

Hotel Playa Encantada

When you stay at Hotel Playa Encantada, you'll be within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool, and freebies like WiFi and wired internet are added perks. Other features include a children's pool, a terrace, and a garden. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 32 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas
    • No alcohol served onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM

Traveling with children

  • Children's pool

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Beaux Arts architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 195 to 250 for adults, and MXN 95 to 150 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Encantada Hotel Playa
Playa Encantada
Playa Encantada Riviera Maya/Playa Del Carmen, Mexico
Playa Encantada Hotel Playa del Carmen
Playa Encantada Hotel
Playa Encantada Playa del Carmen
Encantada Del Carmen
Hotel Playa Encantada Hotel
Hotel Playa Encantada Playa del Carmen
Hotel Playa Encantada Hotel Playa del Carmen
Playa Encantada
Hotel Playa Encantada Hotel
Hotel Playa Encantada Playa del Carmen
Hotel Playa Encantada Hotel Playa del Carmen

Frequently asked questions

Does Hotel Playa Encantada offer free cancellation for a full refund?

Yes, Hotel Playa Encantada does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Playa Encantada?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Hotel Playa Encantada?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Hotel Playa Encantada?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Hotel Playa Encantada?

No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min walk) is nearby.

What is there to do at Hotel Playa Encantada and nearby?

Hotel Playa Encantada has an outdoor pool and a garden.

What's the area around Hotel Playa Encantada like?

Hotel Playa Encantada is in Downtown Playa del Carmen, a short 12-minute walk from Playa del Carmen Main Beach and 5 minutes' walk from Quinta Avenida.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Playa Encantada Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Market
Bus station

Reviews

10/10 Exceptional

Muy bien un hotel muy acogedor y muy bien ubicado
Yorleny, 2-night trip

10/10 Exceptional

Staff was very helpful and friendly. Recommended food spots for us
Javier, 2-night trip

10/10 Exceptional

Trabajadores muy serviciales y amables
Jessica, 3-night trip

10/10 Exceptional

Great hospitality and location. Mucho gracias!
??, 3-night trip

4/10 Fair

Hotel algo viejo, muy sencillo y basico
Oliver, 3-night trip

8/10 Very good

Muy bien localizada, en la esquina de ADO y caminando a unas cuadras de la quinta avenida
Blanca, 1-night trip

10/10 Exceptional

Good hotel
Mariano, 1-night trip

10/10 Exceptional

Todo excelente, volvería a hospedarme
Gabriel, 1-night trip

8/10 Very good

En general muy buena, está bien para dormir,
Suarly, 1-night trip

10/10 Exceptional

Perfect location, right by mega, super aki, yummy taco stands and walmart. Even thoughthert Q
Cassandra, 10-night trip

10/10 Exceptional

We really enjoy this hotels for all the right reasons! Thanks for having us!
Joy, 4-night trip

8/10 Very good

It's good place if you're looking for a place to stay for the night or on a budget....staff very friendly and if you're going to be late for your check in time they're understanding about!
maria, 1-night trip

10/10 Exceptional

Convenient location, a block away from the Ado alterna station. Attentive staff, room was spacious and clean. Would stay there again.
Jaime, 2-night trip

8/10 Very good

Excelente hotel
ALBERTO, 1-night trip

6/10 Good

Very good location, close to downtown without the noise. Lovely older pool.
Irene, 8-night trip

10/10 Exceptional

Todo muy tranquilo y de fácil acceso
abraham, 1-night trip

10/10 Exceptional

Hotel bien
rogelio, 2-night trip

10/10 Exceptional

Todo estuvo perfecto excelente atención
adriana, 2-night trip

10/10 Exceptional

Todo excelente
Sergio, 1-night trip

6/10 Good

Average layover hotel
JAMIE, 1-night trip

10/10 Exceptional

Excellent location 1 block from Bus terminal
Francisco, 1-night trip

8/10 Very good

Me gusto la estancia de varios días en el hotel.
Ana Elena, 8-night trip

10/10 Exceptional

Excelente relación costo beneficio

La ubicación es muy buena, ya que queda a una cuadra de la terminal alterna de ADO, lo que facilita los traslados hacia otros destinos, está muy cerca del centro comercial de la w, excelente relación costo beneficio.
Leonardo, 4-night trip

10/10 Exceptional

Pleasant

My room was spacious, clean and I felt safe in and around the place which also the Ado bus station across the street. I really like the place
Pamela, 7-night trip

8/10 Very good

Buena atención.
ERIKA, 2-night trip