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Promenade Service Apartments

2.0 star property
City-center hotel within easy reach of Imago Shopping Mall

Choose dates to view prices

In the heart of Downtown Kota Kinabalu, Promenade Service Apartments offers a comfortable stay near Imago Shopping Mall. Take advantage of dry cleaning/laundry services and stay connected with in-room WiFi, while enjoying the convenience of self parking and a 24-hour front desk.

Reviews

6.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Parking available
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (10)

  • Housekeeping (on request)
  • Self parking
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance

Feel at home (4)

  • Television
  • Laundry facilities
  • Elevator
  • Self parking (surcharge)
The current price is CNY132
CNY159 total
includes taxes & fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Studio Twin

Studio Twin | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Studio Twin

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
TV
Separate bedroom
Private bathroom
Bidet
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Separate bedroom
Ceiling fan
Private bathroom
Bidet
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room no window

Standard Twin Room no window | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Twin Room no window

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Bidet
Electric kettle
Free bottled water
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio Queen

Studio Queen | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Studio Queen

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Superior Room

Family Superior Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Superior Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Bidet
Electric kettle
Free bottled water
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Deluxe Room

Family Deluxe Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
TV
2 bedrooms
Bidet
Electric kettle
Free bottled water
Cable channels
  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Check in Queen no window

Check in Queen no window | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Check in Queen no window

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Bidet
Electric kettle
Free bottled water
Cable channels
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Check in Twin no window

Check in Twin no window | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Check in Twin no window

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Bidet
Electric kettle
Free bottled water
Cable channels
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio Twin

1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Studio Twin

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Bidet
Electric kettle
Free bottled water
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 4

View all photos for Deluxe Suite

Coffee and/or coffee maker

Deluxe Suite

  • Sleeps 2

View all photos for Standard Twin Room Without Window

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Twin Room Without Window

  • Sleeps 2

View all photos for Standard Queen Room With Window

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Queen Room With Window

  • Sleeps 2

View all photos for Family Deluxe Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Deluxe Room

  • Sleeps 4

View all photos for Family Superior Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Superior Room

  • Sleeps 4

View all photos for Check-In Room Queen Without Window

Coffee and/or coffee maker

Check-In Room Queen Without Window

  • Sleeps 2

View all photos for Studio 1 Queen Bed

1 bedroom, iron/ironing board, free WiFi, bed sheets

Studio 1 Queen Bed

  • Sleeps 2

View all photos for Studio 2 Single Bed

1 bedroom, iron/ironing board, free WiFi, bed sheets

Studio 2 Single Bed

  • Sleeps 2

View all photos for Check-In Twin without Window

1 bedroom, iron/ironing board, free WiFi, bed sheets

Check-In Twin without Window

  • Sleeps 2

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About the neighborhood

Map
3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, Sabah, 88000

What's nearby

  • Kota Kinabalu Esplanade - 2 min walk - 0.2 km
  • Centre Point - 2 min walk - 0.2 km
  • Imago Shopping Mall - 8 min walk - 0.7 km
  • Gaya Street Sunday Market - 13 min walk - 1.1 km
  • Suria Sabah Shopping Mall - 18 min walk - 1.5 km

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 15 min drive
  • Tanjung Aru Station - 7 min drive
  • Putatan Station - 17 min drive
  • Kawang Station - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's & McCafé - ‬1 min walk
  • ‪Jothy's Fish Head Curry Banana Leaf Restaurant - ‬2 min walk
  • ‪Restoran Seri Malindo - ‬2 min walk
  • ‪Lobster King Seafood Restaurant - ‬2 min walk
  • ‪Kalamatas Resto' Ba - ‬1 min walk

About this property

Promenade Service Apartments

Promenade Service Apartments puts you just a 5-minute drive from Imago Shopping Mall.

At a glance

DONE

Hotel size

    • 133 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (fees apply)
DONE

Transfers

    • Airport shuttle from 9:30 AM to 8:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping on request

Fees & policies

Refundable deposits

  • Deposit: MYR 100 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 80 per vehicle. Maximum occupancy 6

Children & extra beds

  • Rollaway beds are available for MYR 55.0 per day

Parking

  • Self parking is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Apartments Promenade
Promenade Service
Promenade Service Apartments
Promenade Service Apartments Kota Kinabalu
Promenade Service Kota Kinabalu
Promenade Service Apartments Hotel
Promenade Service Apartments Kota Kinabalu
Promenade Service Apartments Hotel Kota Kinabalu

Frequently asked questions

Does Promenade Service Apartments offer free cancellation for a full refund?

Yes, Promenade Service Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Promenade Service Apartments?

Sorry, pets aren't allowed.

Is parking offered on site at Promenade Service Apartments?

Yes. Self parking costs MYR 2.00.

Is airport shuttle service offered by Promenade Service Apartments?

Yes, an airport shuttle is available from 9:30 AM to 8:00 PM. The charge is MYR 80 per vehicle.

What are the check-in and check-out times at Promenade Service Apartments?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

What's the area around Promenade Service Apartments like?

Promenade Service Apartments is in Downtown Kota Kinabalu, a short 15-minute walk from Imago Shopping Mall and 4 minutes' walk from Kompleks Asia City.

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Reviews

Promenade Service Apartments Reviews

6.6

Good

6.4

Cleanliness

6.6

Location

7.0

Staff & service

9.2

Eco-friendliness

6.0

Property conditions & facilities

Reviews

10/10 Exceptional

Clean
Nur Athirah Syazwana, 1-night trip

10/10 Exceptional

Tempat stay yang menarik..dekat mau ke shopping mall.kali ke 4 stay sini..
Mas, 4-night trip

10/10 Exceptional

Excellent stay and so quiet at night.
Janet, 7-night trip

10/10 Exceptional

I love it👍
KENJI, 1-night trip

10/10 Exceptional

Kali kedua menginap sini,saya suka sangat sebab dekat dengan shopping mall,bilik bersih,senang Cari tempat makan,bilik Ada tempat masak,lengkap dengan peralatan masakan...bilik Luas bole lari2
Mas, 3-night trip

6/10 Good

Shower and bathroom could use a little cleaning and update.
Farrah, 3-night trip

10/10 Exceptional

Shout out to James - very polite Gentleman
Mary, 3-night trip

10/10 Exceptional

Recommended place to stay, all staf here is very kind and friendly,good service.the housekeeping also so friendly..easy to find food
Mas, 5-night trip

6/10 Good

ok
RUSIDDY GANING ANAK SPORRAN, 3-night trip

8/10 Very good

Affordable & excellent services
DG NOOR JAHIDAH, 1-night trip

8/10 Very good

Central and affordable

I stayed several nights at Promenade Service Apartment during my one-month roundtrip of Borneo. The apartment is spacious, the bed is confortable and there is a big fridge. There is even a small balcony facing the backyard to hang your laundry. Hot water, TV and Wi-Fi work fine. This is a basic apartment, so don't expect luxury, but if you are looking for a budget option, this is the right choice. The building looks a bit old from outside, but the apartments are new from inside. Be prepared to walk a bit upon check-in as there are many apartments and yours might not be near the reception (the apartments are on the 2nd and 3rd floor with elevator). Central location near the handycraft market and Waterfont restaurants, just behind the Promenade Hotel. Thank you and see you soon again!
Paola, 2-night trip

10/10 Exceptional

Lucky to be here

At the cov19 now , this hotel is good , near by all the convenient and food
Tan, 3-night trip

10/10 Exceptional

Staff are very friendly and helpful. House keepers are Pro. Good service apartment
3-night trip

10/10 Exceptional

Nice room, so clean, they provide all needed facilities for me. Sortly, i'm satisfied with their service...
2-night trip

10/10 Exceptional

Akses masuk dari parking basement

Sangat baik dan saya berpuas hati secara keseluruhan kecuali proses parking d mana pintu lif bahagian basement tidak dapat dimasuki dadi luar kerana berkunci. Mohon pihak pengurusan memperbaiki mutu perkhidmatan ini supaya ianya boleh diakses menggunakan kad bilik yang dibekalkan. Terima kasih
1-night trip

10/10 Exceptional

Located in centre town of Kota Kinabalu...
MOHAMAD, 1-night trip

2/10 Poor

The lobby was nice and clean. The apartment on the other hand was very disappointing. The apartment on the brochure and the one we stayed in is deffinatley not the same place.Paint on walls is dirty, bedding sheets was not clean and full of hair.The air con local control was broken and there is stains on the carpet. The shower tiles was filthily and there was mold on the bottom of shower. I will not stay in this apartments again.
DuPreez, 3-night trip

4/10 Fair

Molded dirty bathroom ; never clean
Van H, 4-night trip

10/10 Exceptional

Great

It was amazing & comfortable
NORAZWADA, 1-night trip

2/10 Poor

Don't be fool by their pictures. Yes, for the price the rooms may look alright BUT the environment of the apartment is way dodgy! It's very very dirty and not safe
1-night trip

4/10 Fair

The room smelly and way to the room is wet everyway.. maybe coz of rain ? The service counter is good. Friendly . But maybe this is first and last for me.
1-night trip

10/10 Exceptional

Clean & safety
2-night trip

8/10 Very good

conveniance for food and shoppi ng. great to kinchenette. deposit of 100rm is new to me, it will be better to inform check in guest beforehand or adjourn the payment when I can get change for rm st Center Point Sabah.
kris, 6-night trip

2/10 Poor

It was nightmares stay over day. The picture not exactly same !
3-night trip

2/10 Poor

The picture not exactly same. The room dirty and got cockroaches!
3-night trip