All righty let's start this off by saying I booked this stay weeks in advance knowing it was my birthday weekend with that when I arrived after driving from Louisiana to Texas I was exhausted went to the room that did not have a tub the staff was kind enough to relocate me to a room with a tub and I went to sleep woke up the next morning to go to breakfast and asked where the pool was located to be informed that the pool was closed I asked closed for the day she said no closes for weeks it's out of order and I'm like okay well I really wasn't going to swim I'll just sit by the pool well no you can't sit by the pool because it's completely closed off and the pool coloring itself is anything but appealing this in addition to the ice maker being broken mold in the bathroom this was not the Hampton Hilton experience that I was looking for on my birthday so I call customer service to try to get a resolution only to be further irritated to tears again because this is occurring on my birthday so I had to check out and find other suitable arrangements for me further away from my intended destination at The residency inn where I knew I would have a positive experience and positive is an understatement for the experience that I had there including the facility I could sit by the pool I could get in the pool there was access to the pool the ice maker actually worked the property was aesthetically pleasing VERY DISAPPOINTED ☹️
Stacy
Stacy,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
It was good. The bed was very comfortable .
Krishella
Krishella,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Faith
Faith,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Elvia
Elvia,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 26 日
Keri
Keri,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 25 日
Demile
Demile,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 21 日
Tiffany
Tiffany,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 20 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 19 日
NEVER STAY HERE
The Manager lock me out my room claiming a glitch in their system. Claim no one enter the room to later find my authentic Marc Jacob’s sneakers stolen . Staff tried several times to enter the room thinking no one was in there. I wouldn’t stay at that hotel if it was free
Rachel
Rachel,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 12 日
Lonnie
Lonnie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 25 日
Elroy
Elroy,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 23 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 11 日
Loved the stay
Darrean
Darrean,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 3 日
Eric
Eric,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 2 月 1 日
Bijo
Bijo,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 1 日
Everything ok
Daria
Daria,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Sunilmon
Sunilmon,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 27 日
The front desk clerk was very helpful, however, the there was no remote for the tv so we were moved to another room. The second room was a downgrade, the room was as updated, the tv remote didn’t work. I tried calling from the room, but the phone didn’t work so I had to go downstairs to speak with the clerk..we had to move again. It was very inconvenient as we were late for an event.
Denise
Denise,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 26 日
Benjamin
Benjamin,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 21 日
I loved the convenience of this property to dining, shops, entertainment and other necessary facilities.