Escape to Grand Mercure Phuket Patong, a luxury eco-certified hotel near Patong Beach. With 3 outdoor pools and a waterslide, this haven offers endless fun for the whole family; unwind at Ryn Spa or take in breathtaking views from the rooftop terrace. Multilingual staff are on hand to ensure your stay is seamless.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Spa
Airport transfer
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Near the beach
Restaurant and bar/lounge
Full-service spa
3 outdoor pools
Rooftop terrace
Breakfast available
Free area shuttle
Free shopping center shuttle
Fitness center
Steam room
Beach towels
For families (6)
Children stay free
Free cribs/infant beds
Babysitting (surcharge)
Children's pool
Playground on site
Refrigerator
The current price is CNY541
CNY541
CNY642 total
includes taxes & fees
May 26 - May 27
Why we love this property
Work and play perfection
Downtown location blends business necessities with spa luxuries. Meeting rooms boost productivity while massages and happy hour offer refreshment.
Culinary paradise
Restaurant offering international cuisine with pool views. Enjoy buffet breakfast and locally-sourced organic food. Vegan and vegetarian options available.
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150
What's nearby
Patong Beach - 7 min walk - 0.6 km
Jungceylon Shopping Center - 9 min walk - 0.8 km
Central Patong - 9 min walk - 0.8 km
Banzaan Fresh Market - 12 min walk - 1.1 km
Bangla Road - 14 min walk - 1.2 km
Getting around
Phuket Intl. Airport (HKT) - 59 min drive
Free area shuttle
Airport shuttle (surcharge)
Free shopping center shuttle
Restaurants
Hooters - 3 min walk
Sak & Sa Thai Food - 3 min walk
Charm Thai Restaurant - 4 min walk
beirut nights lebanese italian cuisine - 1 min walk
Bondi Beach Bar, Patong Beach Phuket - 3 min walk
About this property
Grand Mercure Phuket Patong
Grand Mercure Phuket Patong features a rooftop terrace and puts you within a 10-minute walk of Patong Beach and Jungceylon Shopping Center. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and international cuisine is served at Bubbles Restaurant, which is open for lunch and dinner. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar, and a fitness center. The pool and helpful staff get great marks from fellow travelers.
At a glance
DONE
Hotel size
314 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 15
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The name on the photo identification presented at check-in must match the name on the reservation.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Supervised childcare*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Free area shuttle
Free shopping center shuttle
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Barbecue grills
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Waterslide
Free local shuttle
Playground
Supervised childcare (surcharge)
Grocery/convenience store
What to do
Fitness classes
Yoga classes
Pool table
Beach nearby
Golf lessons nearby
Parasailing nearby
Scuba diving nearby
Scooter/moped rentals nearby
Working away
Business center
3 meeting rooms
Computer station
Conference space (4455 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Beach towels
Pool loungers
Pool umbrellas
Facilities
6 buildings/towers
Built in 2014
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
Library
Fitness center
3 outdoor pools
Arcade/game room
Full-service spa
Massage/treatment rooms
Steam room
Waterslide
Locally sourced food is prioritized
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Some profits reinvested in community and sustainability
Local culture & ecosystem education
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Home comfort
Air conditioning (climate-controlled)
Stocked minibar (select free items)
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Bathtub or shower
Rainfall showerhead
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Water-efficient showers only
Special features
Spa
Ryn Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.
The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.
Dining
Bubbles Restaurant - This poolside restaurant specializes in international cuisine and serves lunch and dinner.
Craft Bar - This brewpub serves light fare only. Happy hour is offered. Open daily.
Bounce - This poolside cocktail bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
Chou Chou Deli Shop - This café specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
Breakage deposit: THB 1000.00 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 600 for adults and THB 300 for children
Airport shuttle service is offered for an extra charge of THB 2000 per vehicle (one-way, maximum occupancy 8)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for THB 1600.0 per night
Airport shuttle service for children up to age 18 costs THB 2000 (one-way)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Children under 15 years old are not allowed in the spa without adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)
Frequently asked questions
Does Grand Mercure Phuket Patong offer free cancellation for a full refund?
Yes, Grand Mercure Phuket Patong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Mercure Phuket Patong?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Grand Mercure Phuket Patong?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Mercure Phuket Patong?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Grand Mercure Phuket Patong?
Yes, an airport shuttle is available. The charge is THB 2000 per vehicle one-way.
What are the check-in and check-out times at Grand Mercure Phuket Patong?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Grand Mercure Phuket Patong and nearby?
Have fun with activities like boat tours, scuba diving, and water skiing, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Mercure Phuket Patong also has a waterslide, a steam room, and spa services, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Grand Mercure Phuket Patong?
Yes, Bubbles Restaurant offers international cuisine, pool views, and poolside dining.
Does Grand Mercure Phuket Patong have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Grand Mercure Phuket Patong like?
Grand Mercure Phuket Patong is a short 8-minute walk from Patong Beach and 12 minutes' walk from Bangla Road. Travelers say the area is walkable and good for shopping.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.6
Location
9.2
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently praised for its excellent spread, variety, freshness, and quality, with many guests raving about the experience. (37 reviews)
The pool was a highlight with many guests enjoying the pool access rooms, poolside amenities, and excellent pool facilities. (22 reviews)
The property is close to the beach with a short walking distance and a path to avoid hawkers. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Breakfast
Food
Beach
Restaurant
Family friendly
Amenities
Lobby
Reviews
Verified
8/10 Very good
Feb 15, 2026
Room was spacious and clean, grounds and pool area were pretty, walkable
dalia
dalia, 13-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Great location and staff was very helpful.
Close to markets and convenience stores.
Maria
Maria, 3-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Excellent room, service and location.
I strongly recommend ground floor room to access pool directly.
Tsuboi
Tsuboi, 2-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Great room! Wonderful staff and amenities. I like the location as well; right off the main road which includes shopping and entertainment. I highly recommend and will likely return
Jessica
Jessica, 10-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Great stay, good location, but make sure to get bug spray from 7-11 the mosquitos do not play
Shatoya
Shatoya, 5-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Very good service friendly staff
Thomas
Thomas, 6-night trip
Verified
8/10 Very good
Jan 25, 2026
The hotel was ok! The staff was friendly. The location is good. The breakfast was not very good, there was more like for lunch.
Zhivko
Zhivko, 7-night trip
Verified
10/10 Exceptional
Dec 6, 2025
I’ve never had the variety choice and freshness of produce supplied for breakfast and the staff are so courteous and helpful
Mark
Mark, 8-night trip
Verified
10/10 Exceptional
Oct 18, 2025
Breakfast menu amazing.
Seafood buffet excellent, value for money
Staff very helpful and very respectful and friendly
Beautiful grounds and pool area
Leah
Leah, 7-night trip
Verified
10/10 Exceptional
Nov 4, 2025
Staff were great
Jacqueline Alice
Jacqueline Alice, 7-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Fantastic place and cannot give enough praise for the staff of the Grand Mercure Phuket Patong, amazing food, staff all friendly and made everyone feel welcome we will be booking again for next year when we arrive back home
Mark
Mark, 10-night trip
Verified
10/10 Exceptional
Nov 8, 2025
The room actually our suite was amazing. The staff was fabulous. We loved our stay wish we could’ve stayed longer.
Patrice
Patrice, 3-night trip
Verified
10/10 Exceptional
Oct 24, 2025
The breakfast was excellent, very fresh and a great variety. The service from Kai and other staff excellent also very friendly and helpful.
Frank
Frank, 9-night trip
Verified
10/10 Exceptional
Apr 19, 2025
Great hotel with fantastic staff and dining
Amit
Amit, 6-night trip
Verified
8/10 Very good
Mar 14, 2025
Really Nice Hotel to stay with Family
Bineesh
Bineesh, 6-night trip
Verified
10/10 Exceptional
Nov 15, 2024
Very nice stay here the location is perfect and the staff were very helpful
Harry
Harry, 2-night trip
Verified
10/10 Exceptional
Mar 14, 2025
Hotel staff was very polite and courteous, and great breakfast options
Remy
Remy, 4-night trip
Verified
10/10 Exceptional
Mar 14, 2025
Nice place to stay. Very clean and friendly staff
Stephen
Stephen, 7-night trip
Verified
10/10 Exceptional
Feb 22, 2025
Amazing hotel and staff 🙏
Umit
Umit, 8-night trip
Verified
10/10 Exceptional
Mar 8, 2025
Friendly staff, good food, large breakfast assortment, central location.
Johannes Norberthus Cornelius van
Johannes Norberthus Cornelius van, 13-night trip
Verified
10/10 Exceptional
Nov 9, 2024
Staff were lovely, a great location
todd michael
todd michael, 8-night trip
Verified
10/10 Exceptional
May 13, 2025
The staff were all amazing. I would definitely stay there again
Julie Marie
Julie Marie, 8-night trip
Verified
10/10 Exceptional
Jul 12, 2025
Great location, very friendly staff. Rooms have everything