Quiet and comfortable. Water heater takes forever.
真实点评
10/10 绝佳
真实旅客
2020 年 10 月 11 日
Great hotel for the price, location is good. Their service is not great
真实点评
10/10 绝佳
Syarif
2020 年 2 月 27 日
It was amazing, the location is near Nabawi mosque.
真实点评
8/10 非常棒
Aly
2020 年 1 月 13 日
Overall rating is excellent regarding location being very near to el haram
真实点评
2/10 较差
Riyadh
2020 年 1 月 9 日
Deserve less than 1/2 stars
It was very bad hotel and does not deserve 5 stars hotel, I stayed there for 2 days and no one come for cleaning and room service as I called them for that but no response. Another thing there was very bad smell in the room and there was cooking smell overall the hotel. the bed smell very bad and itch all the night.
真实点评
4/10 一般
真实旅客
2019 年 12 月 24 日
we were told they had problems with laundry service so they could not supply BATH TOWELS,also tissue paper not supplied staffing problems and they could not clean rooms because they were very busy.
ours was free breakfast and we were accomodated in breakfast lounge with INDONESIAN FOOD!!!! was a bad experiance.
We think they overcharged and we must get some kind of refund .
we had given in writing the frontdesk and the management about issues but for nothing
真实点评
8/10 非常棒
真实旅客
2019 年 12 月 21 日
this hotel is ok but not like 5-star hotels it's near to haram but doesn't expect the 5 stars services, food is good but not perfect for the money I paid i was expecting more of I got
真实点评
8/10 非常棒
mohammed
2019 年 12 月 20 日
كان السكن في جناح، الاستقبال جيد ولكن هناك دائما تأخر من قبل حاملي الحقائب، صغر مساحة الاستقبال
真实点评
10/10 绝佳
真实旅客
2019 年 11 月 28 日
Location to Haram very convenient alhamdullilah, great staff.
真实点评
6/10 不错
真实旅客
2019 年 11 月 28 日
The pictures make it look a lot nicer. The building is getting old and the reception staff is slow as a turtle. Given how much traffic and tourism this area gets, I assume the staff would be much more qualified to handle things more professionally and fast.
真实点评
4/10 一般
Mikail
2019 年 11 月 27 日
I like the proximity to the Haram. The room switches are not user friendly, the house keeping is just terrible, the staff in the reception are not very active when it comes to services after check in. Check in was very fine, Haitam was a nice guy but after him No1.
真实点评
10/10 绝佳
nayef
2019 年 10 月 18 日
Excellent
Near the holly mosque
真实点评
8/10 非常棒
真实旅客
2019 年 10 月 16 日
The location is great, reception staff are very professional and breakfast is awesome. The hotel needs some renovation as the carpet bathroom need renovation and the AC is getting old as it stopped working twice.
真实点评
10/10 绝佳
Masuma
2019 年 4 月 1 日
Nice hotel.
Staff were very nice. Room was clean and spacious. We got free upgrade. Very near to the Haram.
真实点评
8/10 非常棒
Doctor
2019 年 3 月 30 日
Check the n excellent. There are so many conditioners , lotions and body gel but no shampoo. Got lucky to have extra shampoo bottle in luggage.
真实点评
8/10 非常棒
真实旅客
2019 年 3 月 30 日
Close and clean property. Nice place to stay with family and close to mosque
真实点评
6/10 不错
RANIA
2019 年 3 月 2 日
3 nights stay
Not as expected. Only good thing was the location
真实点评
10/10 绝佳
Bilal
2019 年 2 月 4 日
Breakfast was OK. Other than that everything was fine
真实点评
8/10 非常棒
MuhammadQasim
2019 年 2 月 3 日
very near Location staff was very good fast check in and check out
真实点评
2/10 较差
真实旅客
2019 年 1 月 24 日
Horrible maintenance, old eveything, disgusting moldy bathroom. Will not stay here again
真实点评
6/10 不错
真实旅客
2019 年 1 月 18 日
I have checked the room before I move in or check in so I have refused to check in because what saw internet on your website is definitely different So I was not happy thanks I paid Expedia I refuse to stay I want my refund please thanks