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Nairobi Upperhill Hotel

3.5 star property
Hotel with restaurant, near Kenya Railway Golf Club

Choose dates to view prices

Nairobi Upperhill Hotel is just 2 mi (3.2 km) from the airport and offers a shuttle. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, this hotel is within a short drive of Nairobi National Park.

Reviews

5.6 out of 10

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

Similar properties

Front of property
Red Buffalo House Hotel
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
7.0 out of 10, Good, 79 reviews
The price is CNY79
CNY93 total
includes taxes & fees
Dec 29 - Dec 30
Red Buffalo House Hotel
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About the neighborhood

Map
Upper Hill,mawensi road, Nairobi, 00600

What's nearby

  • Strathmore University - 7 min walk - 0.6 km
  • David Sheldrick Wildlife Trust - 18 min walk - 1.6 km
  • Nairobi Hospital - 18 min walk - 1.6 km
  • Uhuru Park - 20 min walk - 1.7 km
  • Kenya Railway Golf Club - 2 min drive - 1.9 km

Getting around

  • Nairobi (WIL-Wilson) - 7 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 20 min drive
  • Nairobi Station - 20 min drive
  • Syokimau Station - 24 min drive
  • Syokimau SGR Railway Station - 27 min drive
  • Airport shuttle

Restaurants

  • ‪Art Caffe - Britam Tower - ‬12 min walk
  • ‪Java KMA - ‬18 min walk
  • ‪Ronalo K'osewe - ‬12 min walk
  • ‪Marto's Cafe - ‬4 min drive
  • ‪Taidys Tavern Upperhill - ‬3 min walk

About this property

Nairobi Upperhill Hotel

Nairobi Upperhill Hotel is just 2 mi (3.2 km) from the airport and offers a shuttle. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, this hotel is within a short drive of Nairobi National Park.

At a glance

DONE

Hotel size

    • 46 rooms
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Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
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Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
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Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch TV
  • Premium satellite channels

Home comfort

  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Memory foam mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Nairobi Upperhill
Nairobi Upperhill Hotel
Upperhill
Upperhill Hotel
Upperhill Hotel Nairobi
Upperhill Nairobi
Nairobi Upperhill Hotel Hotel
Nairobi Upperhill Hotel Nairobi
Nairobi Upperhill Hotel Hotel Nairobi

Frequently asked questions

Are pets allowed at Nairobi Upperhill Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Nairobi Upperhill Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Nairobi Upperhill Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is 11 AM. Express check-in is available.

Is there an onsite casino at Nairobi Upperhill Hotel?

No, this hotel doesn't have a casino, but Lucky 8 Casino (7-min drive) is nearby.

What is there to do at Nairobi Upperhill Hotel and nearby?

Recommended spots to visit include Kenya Railway Golf Club (1.3 mi) and Nairobi Railway Museum (1.6 mi), along with Strathmore University (1.8 mi) and Royal Nairobi Golf Club (2.2 mi).

Are there restaurants at or near Nairobi Upperhill Hotel?

Yes, there's an onsite restaurant.

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Reviews

Nairobi Upperhill Hotel Reviews

5.6

6.4

Cleanliness

6.8

Location

6.6

Staff & service

5.6

Property conditions & facilities

Reviews

2/10 Poor

Horrible Experience

I stayed at the hotel for 3 nights. It was an absolute nightmare The elevator did not work The room was changed on 2nd night The wifi did not work They did not let me speak to the manager. I asked for a refund and they did not let me speak to anyone in the management Worst hotel. Worst location

2/10 Poor

Terrible!

The hotel was closed down, yet my booking was accepted and payment received
Samson, 1-night trip

2/10 Poor

WORST EVER!

The premises are good but "under renovation" goes the claim from the receptionist. No power, a noisy generator was running which was switched off at 2am! Only 1 light bulb above the bed, no warm water, no tv, no food services! No running water after the generator was turned off! I moved to another hotel.
nathan, 1-night trip

2/10 Poor

Nothing. No power. Dirty. Lift out of service. No tv .
1-night trip

2/10 Poor

Nasty Experience at Nairobi UpperHill Hotel

The experience of my stay at Nairobi UpperHill Hotel was awful. The place is abandoned, both the hotel and the neighborhood. The hotel is old and unrepaired. The walls have mold due to water soaking in them. The corridors are dark with no lights, I was actually scared for the first night thinking that probably someone might attack me. It does not look secure at all. The bathrooms are old and worst of all not hot water. It was a nasty experience! The photos on the web are very deceptive
Abraham, 2-night trip

2/10 Poor

Aucun point positif, chambre sans eau chaude, pas d'ascenseur, hygiène laisse à désirer, je ne fais que constater, je n'y suis pas resté j'ai préféré me rendre dans un hôtel avec de meilleures prestations, Quand au restaurant vérifié vos tasse la mienne était sale avec des poils à l'intérieur !!
1-night trip

8/10 Very good

They do not changed my duvet and my pillows was sdme like 3 days
11-night trip

10/10 Exceptional

Nyachol

My stay was amazing!
1-night trip

6/10 Good

I did not set any expectations since I had read the reviews (which were not so good) and the hotel was cheap. All I wanted was a room to lay my head down because I had events to attend within the city and did not want to drive home to Kajiado county. The room was ok. Water was luke warm. Appears there was a power issue when I checked in however they got a generator. I believe the place needs a facelift. It is in a good quiet location and it can do so much better with a little attention.
Eric, 2-night trip

2/10 Poor

Constant interruption of electric and internet. No TV service although there was one in the room. Quality of food was horrible. Rooms were in desperate need of repair. Rooms were not what was advertised on Expedia website. Water was cold for most of time. Power for for hotel was dependent on a generator constantly running. Workers operated a kitchen at times with no electric or running hot water.
11-night trip

8/10 Very good

A home away from home

A beautiful and quiet place to stay, either short or long term. The proprietor is the best host ever! The hotel bar and music is very good.
1-night trip

8/10 Very good

Hello, Nairobi Upper hill hotel is well situated, however the staff are not well armed with information and power to address issues raised by the clients.
Stephen, 1-night trip

8/10 Very good

Good place in Upper Hill

Clean and well maintained, staff are friendly and helpful. A good accommodation in the Upper Hill area.
Carlo, 1-night trip

8/10 Very good

This is a good establishment and well situated, the cost is fair, at the time of my stay however the elevators were not working, the breakfast fare should be revised too.
1-night trip

2/10 Poor

This place was horabke wont recommrnd anybody to stay hare, stuff are un proffesion and big thieve
2-night trip

6/10 Good

Poor workmanship of the property. No hot water in my shower.
2-night trip

2/10 Poor

Do NOT book this hotel

Arriving at the hotel at 1400 I was very hungry so asked for lunch. I was directed to the 'restaurant' where I was told I could order 'Fried fish and potatoes or fried fish and potatoes'. No choice. The fish would have been OK if it had all been cooked but some was not cooked properly; although the hotel cat was grateful. I went up to my room and only had a light bag, which was good as the lifts did not work. The room appeared OK, until I found the 'present' that had been left in the toilet. I did not expect to have to try to flush away and clean excrement on arrival in my room. I asked to borrow an iron and ironing board but was only given an iron (dressing table top had to suffice). Before I went to shower (I was going to a ball) I asked for a hairdryer to be told they had none and then to top it all they also had no hot water. I gave up and went to another hotel.
Lisa, 1-night trip

2/10 Poor

overall terrible - stay away

No power when we arrived. Elevator never worked. Room was in terrible shape and supplies were already used prior to arrival. This is a bad hotel

2/10 Poor

Worst hotel. Poor location.

I was very disappointed during my stay at this hotel. I hired a cab from the airport, the cab driver who is very familiar with other hotels in the area could not locate this one, he tried calling the hotel several times since I had the number for the hotel but no one answered. Finally we found it, the dirt road leading to the hotel is full of pot-holes and the public transportation is far away so you have to get a cab. On arrival we had to carry our luggage upstairs since the elevator did not work, I had to ask for more hangers since there was only one , there was 1 bath towel, no washcloth, the bed was so hard, I had to check the following day to make sure there was a mattress. I went for breakfast around 8:30, I was the only one in the dining area, the breakfast was just okay, they only gave me 1 piece of toast, 1 sausage and and a very dry omelette and tea. I only saw one lady who was a guest in the lobby, and she was not happy about the service. The staff just behaved like they were in their home.I felt I could not trust them so I told them I didn't want room service, I asked for soap and a wash cloth, I was given a dirty wash cloth which was taken from another room, I handed it back and showed her the dirt spots, she didn't bring another one so I locked my room and left. When I came back at night, I found the TV on and the bed was made but the bed-sheets had dark spots on them, I was disappointed by the invasion of privacy and poor service so I checked out immediately.

2/10 Poor

Dissapointed

Disappointed

10/10 Exceptional

Very nice hotel in a nice area. Excellent staff!

The staff went out of their way to make my stay wonderful. The cooks and the food were great as well. I highly recommend this hotel to anyone staying in Nairobi.

8/10 Very good

Good.

The room was were nice and clean. The staff was very friendly and the breakfast was fantastic. But the tv didn't work and the internet was not very good.

6/10 Good

Good value and location

Stopped for NGO & UN contacts. Traffic is impossible through downtown Nairobi, so this location skirts some of that. Airport taxi had a hard time finding it, and there are fewer close, small shops than in 2012 when I last stayed here. However the hotel can provide for most small needs, and it's a close ride to the Fairview where many meetings occur & ther's a small shop.

4/10 Fair

Nope nope nope

'Close' to the airport (15 minutes at 5 a.m.; 1 hour at 4 p.m.). Hotel was 'non-smoking' but smelled like someone was breathing cigarette smoke directly into my face. Dingy, smelly hallways. Toilet and shower combined (a pet peeve of mine). 'Rainfall' showerhead was just a plain, old showerhead that you really had to hold lest you soak the entire bathroom. And forget about hot water. About 10 channels on the television. Do not trust the locks! Someone opened my door around 7 p.m., never identifying himself, explaining the reason his reason or whether he opened with a key or not. Had to sleep with the chair in front of the door. And on top of it all the 5 a.m. wake-up call that the front desk offered came at 5:30 a.m.

10/10 Exceptional

Great Nairobi Hotel

Amazing! We will stay here again!