Ordered a single king got a double full with a headboard lamp that didn't work. The shower stall was gross and headed to be pulled and reculked. There was hair still on the shower walls and on the bathroom sink from previous occupants. Nothing else of real note. 😅 But um... Do better y'all.
Dorothy
Dorothy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 6 日
Bedbugs
Michael
Michael,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 6 日
Sorry to say...
The outside door did not lock and it smelt like something died inside near the backdoor. My room door was so hard to get into that I had to go back to the office on the other side of the building and have the guy come and open it for me. It took FOREVER for the water to get hot in the shower. The bed was fine but the two pillows were sad. The worst part was all of the people hanging around outside, it felt a bit unsafe.
Barbara
Barbara,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 5 日
Horrible staff
Staff was terrible!! They checked me out after I asked multiple times how to fix the tv. I was able to connect with a very helpful lady at hotels.com and she helped me get my refund and a new room
nicholas
nicholas,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 29 日
Tyler
Tyler,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 26 日
Brett
Brett,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 21 日
The television was not very good, it was a crappy picture, loose connection or something
Gary
Gary,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 20 日
Room smelled like cat urine. Dogs were barking all night.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 17 日
charles
charles,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 15 日
Gross
Hotel was dirty and security door to interior hallway was broken and didn't lock. Phone in the room was broken. Cable was out for a few hours when we got there. Stray cats around the hotel, broke down cars in the parking lot. I was less worried about cosmetic issues, broken fixtures in the bathroom, holes in bed covers, dirty walls, no working exhaust in the bathroom.
Liz
Liz,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Tina
Tina,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 30 日
There was not Hot water the first night and morning. The AC did not work very well, the room was hot, no ice, no fridge. If it wasn't hoopfest, I would have just found something else. $200 a night, one would at least expect hot water.
Christopher
Christopher,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Clayton
Clayton,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 30 日
Francisco
Francisco,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 29 日
Not a cheap place
The motel smelled moldy, the bathroom fan sounded like a airplane taking off. Not all accessible outside doors worked. For the money to stay they should have refrigerators in the rooms.
Curtis
Curtis,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 28 日
Kenton
Kenton,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 27 日
He's trying - just be nice!
Issues with got water heaters. Two sitting out front door in crates, ready to be installed. At check in, a lady came in who'd already been in before. Very upset about the water situation, asking why the manager hadn't called her back. The poor man at the desk just looked defeated after having a hard day of got water issues and dealing with this woman. He was apologetic. He explained the situation to me and my options. He was good to me. I tried to give him an encouraging look as I knew he'd be dealing with her again. The room was ok. Nothing great. Older. Thin walls. Small towels. But we were able to get some rest
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 24 日
Bed Bugs!!!
We had bed bugs in one of the beds and promptly left the property.
Craig
Craig,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 22 日
Our room that they gave us originally had all the sheets/ covers thrown on floor, trash in room and looked like they meant to start but left. Went to exchange and was given another room. Beds were made, but still not the cleanest. Had an event to go to so left luggage and left to event, came back went to sleep. Woke went to go shower and no hot water! Neither sink or shower. Very upset. Called front desk to no one answering. Never got help, never got a shower. Very disappointed.
Delia
Delia,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 22 日
Lisa
Lisa,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 21 日
It was not clean
Heidi
Heidi,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 18 日
Didn’t inform me that the water heaters were not working. Replacements were outside. They could have at least acknowledge/mentioned it at check in.
Daniel
Daniel,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 15 日
It was hard to see past the cockroaches and a toilet that wouldn't flush -- not well anyway. I was exhausted after a long day of driving and just wanted to crash. At check-in I noticed a sign warning about human trafficking -- never a good sign. The pool was closed. In my room, I discovered the toilet was clogged. I told the front desk and he had me follow him around to search for a plunger. I told him I didn't clog the toilet, it was already like that. The front desk man did not seem to understand me and just gave me a plunger to fix my own toilet. I did it just to get on with my stay. But it still flushed very slowly.
There were two cockroaches I saw in the room. The bed at least appeared bug free.
Mike
Mike,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 12 日
I wasn't even able to stay because of the grudge the front desk guy and the housekeeper Rosa have against me. They called the Red lobster they can have the property after they just talk to me and I told them I was on the way with my new reservation and I already paid. There if you just look at the reservation even though they just called me and my friend's room and I said it's paid I'll be there in a minute to show you I got to the front office and the guy at the front desk led the water heater repairment outside let me standing in there alone and then all the sudden the cops walking and say I'm kicked off the property. Then said I broke a door handle that was already broken when I got there go look in room 251 and 258 both handles are broken, I broke absolutely nothing. I killed a cockroach on the ceiling with a two layer bottle of soda it had some left in it and it spilled and got the ground all sticky so I was being escorted out of my room the Metro officer told the front desk guy be sure to write that down that the floor is sticky with soda as if it was intentional!! I had an issue with Rosa and the front desk guy a couple weeks back and your general manager told them to let it go clearly they did not because they came after me again this time and got me trespassed for a year for nothing!!! They specifically told me two separate times that I had more time to pay!!! They said I had till noon and then they said I have another 15 minutes and then another 15 minutes! But nope
Bob
Bob,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 11 日
We waited 20 minutes before someone showed up to the reservation desk to check in. Lot of noise from the other guests in the hallway.