Nestled on the coast, Ionian Emerald Resort offers a serene retreat with a breakfast buffet and ocean views from its two on-site restaurants. Relax at the poolside bar or unwind with treatments at Emerald Spa.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Pool
Free breakfast
Spa
Airport transfer
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Private beach
2 restaurants and 2 bars/lounges
Full-service spa
Health club
Sauna
Steam room
Beach umbrellas
Beach sun loungers
Beach towels
Seasonal outdoor pool
Children's pool
Feel at home (6)
Children's pool
Playground on site
Private bathroom
Television
Garden
Terrace
Why we love this property
Dining with a view
This hotel entices with 2 restaurants, 2 cafes, and 2 bars. Savor meals with ocean and pool views. Free buffet breakfast starts each day perfectly.
Cool pools for every mood
This luxury hotel offers a seasonal outdoor pool and a children's pool. The pool area showcases free cabanas, loungers, and a poolside bar.
Argostolion (EFL-Kefalonia Island Intl.) - 35 min drive
Airport shuttle (surcharge)
Restaurants
Art Katerina - 2 min drive
Kraken Bar - 2 min drive
Aqua Marina - 18 min walk
Stou Thoma - 4 min drive
Shine Cafe Bar - 14 min walk
About this property
Ionian Emerald Resort
Enjoy your visit to Kefalonia with a stay at Ionian Emerald Resort. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a health club.
At a glance
DONE
Hotel size
46 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
2 restaurants
2 bars/lounges
2 coffee shops
Poolside bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Children's pool
Playground
What to do
Private beach nearby
Horse riding nearby
Boat tours nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Free pool cabanas
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
4 buildings/towers
Built in 2009
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Mosquito nets
Health club
Seasonal outdoor pool
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Room amenities
Be entertained
32-inch TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Furnished balcony/patio
Individually decorated
Freshen up
Private bathroom
Bathtub only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Access via exterior corridors
Local maps
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Emerald Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Pool Bar - Overlooking the ocean and pool, this diner serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (one-way)
Renovations and closures
The property is closed between October 1 and May 10.
Children & extra beds
Airport shuttle for children between the ages of 3 and 12 costs EUR 60 (one-way)
Guests must contact this property in advance to reserve cribs/infant beds
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 7:00 PM
The seasonal pool is open from May to October
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Ionian Emerald
Ionian Emerald Kefalonia
Ionian Emerald Resort
Ionian Emerald Resort Kefalonia
Ionian Emerald Resort Hotel
Ionian Emerald Resort Kefalonia
Ionian Emerald Resort Hotel Kefalonia
Frequently asked questions
Is Ionian Emerald Resort currently open?
The property is closed between October 1 and May 10.
Does Ionian Emerald Resort offer free cancellation for a full refund?
Yes, Ionian Emerald Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ionian Emerald Resort?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Ionian Emerald Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Ionian Emerald Resort?
Yes, there's free self parking.
Is airport shuttle service offered by Ionian Emerald Resort?
Yes, an airport shuttle is available. The charge is EUR 60 per vehicle one-way.
What are the check-in and check-out times at Ionian Emerald Resort?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out are available.
What is there to do at Ionian Emerald Resort and nearby?
Have fun with nearby activities like boat tours and horseback riding. Indulge in a treatment at the spa and soothe your senses in the hot tub. Ionian Emerald Resort also has 2 bars, a seasonal outdoor pool, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Ionian Emerald Resort?
Yes, there are 2 onsite restaurants, featuring ocean views.
Does Ionian Emerald Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Ionian Emerald Resort like?
Ionian Emerald Resort is a short 11-minute walk from Melissani Cave Lake and 6 minutes' walk from Karavomilos Beach.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
7.8
Location
8.0
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Aug 3, 2023
Ththe dinner was lovely .. the view from our balcony , breakfast areas a d dinner area was spectacular. The pool was outstanding, heaps of very comfortable lounge chairs.. close walki g to sami town .. and all the staff were super helpful and lovely.. highly recommended this place 10 out of 10..
Will be back
Theoni
Theoni, 3-night trip
Verified
10/10 Exceptional
Oct 3, 2022
Very friendly staff with excellent facilities
Philip
Philip, 3-night trip
Verified
8/10 Very good
Aug 31, 2022
Breakfast availability limited. Beach by the property mediocre. Service for a 5 star hotel not as good
Andrew
Andrew, 4-night trip
Verified
6/10 Good
Jul 31, 2023
Maintenance is a problem. Bathtub was leaking and AC went out once. Badly overpriced for what it is and the 5 star status it boasts.
Christos
Christos, 4-night trip
Verified
6/10 Good
Sep 4, 2021
The shower was TERRIBLE, the head wouldn't stay on the holder and place was pretty dirty.V comfortable bed and beautiful pool facility and location.
Thomas
Thomas, 3-night trip
Verified
10/10 Exceptional
Aug 19, 2021
We loved everything about our stay the facilities, the food the service were all great. Cant wait to go back
stephen
stephen, 4-night trip
Verified
10/10 Exceptional
Aug 29, 2019
Excellent choice. Phenomenal staff, excellent spa, great pool and pool bar with ample food choices.
Aggelos
Aggelos, 5-night trip
Verified
2/10 Poor
Apr 19, 2018
Appalled
We had booked 4 nights in September in a superior room with seaview but were shown to a basement room with no seaview. (Moreover it wasn’t properly cleaned: coffee stains, crumbs, information folder covered in mould.) We promptly queried this to be told no seaview room was available at the time. No one had explained this at check in. No attempt was made to remedy or compensate for this situation. No one apologised. Very poor attitude and service for what is allegedly a 5* hotel. We spent very little time at the hotel due to the unacceptable situation; might as well have stayed somewhere much cheaper without seaview.
Attempts to contact Expedia during and after our stay resulted in an emailed acknowledgement and eventually an email saying they had been unable to get through to the hotel. Therefore we emailed the hotel directly but received no reply. Advised by the European Customer Centre (ECC) we sent a registered letter directly to the hotel. This was tracked as received by the hotel on 30 November but there was no response from them. In January the case was passed to the Greek ECC but still no reply from the hotel. We delayed submitting a review to give the hotel chance to address our complaint but after 6 months with nothing at all from them we now giving our feedback online.
I also agree with other reviews querying the validity of the 5star rating of the hotel eg the breakfast buffet was pretty underwhelming and we often had to wait for tables to be cleared and relaid.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Sep 29, 2017
Quality hotel overlooking a bay and surrounded by.
Ideally situated overlooking the sea th e facilities are of a high standard and the service was excellent. The standard of dinner was disappointing but the prices were reasonable
Verified traveler
7-night trip
Verified
6/10 Good
Sep 25, 2017
Good hotel
The hotel was in a quiet location along from the centre of Sami, about a 10-15 minute walk along the beach to restuarants. It was very close to Melissani Cave and you could easily walk there.
Room was comfortable, but we were on a below ground level room despite booking a sea view room so be careful when booking and ask for a room high up.
Staff were friendly. We were half board and so ate dinner at the hotel which was 4 courses and - in true Greek style - huge portions. Food was all delicious and served on the terrace overlooking the bay. Breakfast was good.
The pool was very nice with lots of sun loungers and pool towels available. The gym was very small with only a few machines.
ggg
ggg, 2-night trip
Verified
10/10 Exceptional
Sep 10, 2017
Our favourite place in Kefalonia
Beautiful view of mountains and ocean. Great location, walking distance to Melissina Caves, 20min walk to the Sami & 5km drive from drogarti caves. Not far from myrtos beach. Fantastic food & lovely pool staff
Verified traveler
3-night trip
Verified
4/10 Fair
Sep 6, 2017
Not really a 5* hotel
Felt the receptionist wasn't that interested when we arrived.
People around the pool moved my sun lounger to the side to the edge even though we were still using it
Finally we were given a power shower which flooded the whole bathroom and into the bedroom. We had to call 3 times for the maintenance/cleaner to come...when they did the maintenance guy wasnt that bothered and just said ' tomorrow'. Very useful when 3 people need a shower! There were also holes in the ceiling of the room. This is so not a 5* hotel! Again the receptionist when we left could hardly manage a smile! I wouldnt bother with this hotel!!
Dawn
Dawn, 1-night trip
Verified
10/10 Exceptional
Aug 23, 2017
Lovely relaxing hotel (though left a bit wanting!)
Wonderful hotel, well-appointed, great facilities, friendly staff, beautiful view. If you just want to stay and relax at a beautiful hotel, this is definitely the place for you (we should have realized that was not quite our style as we like to go out and see things). The hotel has a great pool area and is literally right off the beach (which is great for a quick swim or lounging, not so much for snorkeling). The hotel is a close walk to the town of Sami for more restaurants and night life, as the town it's in (Karavomylos doesn't have much there - though a great bakery!!). The hotel food was okay, certainly nothing to rave about, but good enough for small snacks during the day (do go to smaller towns if you are looking for authentic Greek food!). The spa was lovely as well, though quite disorganized (e.g. they forgot one of my services, and scheduled me for the wrong time, but I let it slide because we're on holiday so why make a fuss about it); the speakers in my treatment room also kept cutting out and buzzing, which didn't make for the most relaxing experience! For the cost, it would have been nicer to get a real double bed over two twins pushed together! Also, beware of other guests who smoke! Our room and balcony was close to the main restaurant/bar so the smell from nearby smokers often wafted into our room.
Chantal
Chantal, 3-night trip
Verified
8/10 Very good
Aug 10, 2017
Hotel confortevole, personale molto cortese. Camere con vasca jacuzzi e balcone o cortile, quest'ultimo molto ampio con divano e poltrone da esterno. Colazione internazionale e cene ottime alla carta!
Verified traveler
7-night trip
Verified
8/10 Very good
Sep 24, 2016
Buono ma troppo costoso
Borno hotel ma eccessivamente costoso rispetto a quanto offerto soprattutto tenendo in considerazione gli standard greci
PIERLUCA
Verified
8/10 Very good
Sep 4, 2016
Nice hotel with great pool
I had a great check in experience the receptionist was extremely helpful.She printed off the ferry schedule for me no problem.The pool staff were very helpfull as well and provided towels right away.The pool water was clean and the perfect temperature.All in all it was a very enjoyable experience and will definitely stay there again!
john
Verified
8/10 Very good
Sep 14, 2015
Bell'albergo in buona posizione per visitare
Unica nota negativa e'stata il letto che non corrispondeva affatto alla scelta fatta e confermata dall hotel di un letto queen size in camera superior.abbiamo invece trovato due letti gemelli e nulla e' stato fatto dalla direzione per venirci incontro(almeno con un matrimoniale),nonostante le nostre rimostranze!molto sgradevole!
Verified traveler
Verified
10/10 Exceptional
Sep 14, 2015
All you could ask for in a relaxing holiday.
Hotel was excellent. Staff could not do enough for us. Cleanliness was above and beyond. Clean towels and bed linen every day.we had bed and breakfast and the breakfast was ample.
Pool staff extremely helpful and polite. Sami had plenty of eateries.and there was a lovely taverna in the centre of the village as was an excellent bakery .
Verified traveler
Verified
8/10 Very good
Sep 14, 2015
Very nice hotel, lovely pool area and a short walk from the main town centre. Pool shower facilities need improving as no light in shower and shower head didn't fit on attachment. Would stay here again as clean and tidy and staff very helpful and pleasant.
Verified traveler
Verified
6/10 Good
Aug 17, 2015
A not so great end to our time in Greece
During our trip around the South of Greece, I called and broughy our reservation forward. I was told this was not a problem.
On arrival I was told there was no record of my 2 calls but was still give a room - with 2 single beds pushed together.
After explaining that my husband and I did not want separate beds, and I had booked a Queen bed, they agreed to move us on the following day - without any compensation despite a mildly heated discussion.
During our stay the guy at the front desk was just unpleasant, rude, stiff and not welcoming in general
Wifey and Mum
Verified
8/10 Very good
Aug 9, 2015
Ants in the room, bad service
Alt for mange MAUR på rommet! Rett og slett ekkelt å ha bagasjen sin der inne. Dårlig service,internett funket nesten ikke på rommet og air condition funket dårlig. Dårlig vær den ene dagen gjorde sånn at strømmen på hele hotellet gikk. Kom nesten ikke ut vann fra vannkranen på
rommet. Ville aldri ha bodd på dette hotellet igjen.
Amanprit
Verified
10/10 Exceptional
Oct 7, 2014
Fantastic
Brilliant hotel, friendly staff, great facilities, loved every minute
Verified traveler
Verified
10/10 Exceptional
Sep 17, 2014
Beautiful hotel in ideal location
The hotel is a 20 minute stroll along the beach from Sami. It has views to the front of Ithica island and mountains to the rear. Lots of Tavernas in Sami to eat/drink at, all within feet of the sea. Very relaxing. Antimsamos beach is a couple of miles away and well worth a visit. We did a walk up Mt Ainos (5000ft up - great views on a clear day) but you need a car.
Peter & Di
Verified
10/10 Exceptional
Aug 30, 2014
Fantastic location
Very close to beach.
In walking distance to local town of Sami.
Staff and all facilities fantastic.
Very friendly and helpful staff.