2/10 很差
2025 年 6 月 3 日
HORRIBLE
DO NOT STAY HERE. Reception were really rude on check in and check out. ‘Soundproof rooms + 24H security’ isn’t true. You can hear everything and anyone can walk up to the rooms without a keycard. On the first night, we went to reception at 1:00 am complaining about everything and she couldn’t understand us but did say she will pass to early reception. We slept in late the next day due to the noise but we went straight to reception about leaving. They refused to give us a 3 day refund (only 2 days) even though we explained that we spoke to the night staff… They gave us 15 mins to shower, pack up our suitcases and leave ( constantly kept calling the room). They never even asked us what our issue was nor apologised. I work in hospitality, this was a disgrace.
Aoife
Aoife,4 晚行程
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