The bed was terrible like a board with two pillows on king mattress, The air didn't work, Had to keep getting keys scanned to work, our door did not lock properly, Absolutely no Internet at all it was too weak to even try and connect, TV didn't work, Had to complain about our keys and finally switched to a new room late during the night on our second day and gave us keys again that didnt work so we made 5 trips to office to get our keys scanned, office man did not care at all like we bothered his night with a hot room and no tv..