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Sanctuary Hotel

4.0 star property
Central hotel with full-service spa, connected to a shopping center, near Wat Mai

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Sanctuary Hotel, near the bustling Morning Market, offers a serene retreat with an art gallery and coffee shop. Unwind in the garden or by the pool, indulge in spa treatments like massages and facials, and stay connected with free WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business center
  • Meeting rooms

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Room

Superior Room | Garden view

Superior Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Separate bathtub and shower
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Unesco

Deluxe Unesco | Premium bedding, minibar, in-room safe, desk

Deluxe Unesco

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Unesco

Superior Unesco | Premium bedding, minibar, in-room safe, desk

Superior Unesco

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Private bathroom
Minibar
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite Room

Suite Room | Premium bedding, minibar, in-room safe, desk

Suite Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Unesco

Suite Unesco | Premium bedding, minibar, in-room safe, desk

Suite Unesco

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Suite Unesco

Premium bedding, minibar, in-room safe, desk

Double Suite Unesco

  • Sleeps 2

View all photos for Suite Room

Premium bedding, minibar, in-room safe, desk

Suite Room

  • Sleeps 2

View all photos for Suite Unesco

Premium bedding, minibar, in-room safe, desk

Suite Unesco

  • Sleeps 2

View all photos for Superior Unesco

Premium bedding, minibar, in-room safe, desk

Superior Unesco

  • Sleeps 2

View all photos for Deluxe Unesco

Premium bedding, minibar, in-room safe, desk

Deluxe Unesco

  • Sleeps 2

View all photos for Suite Room 1 Double bed

Premium bedding, minibar, in-room safe, desk

Suite Room 1 Double bed

  • Sleeps 2

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

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About the neighborhood

Map
Kitsalat Road, Ban aham, Luang Prabang

What's nearby

  • Phousi Hill - 7 min walk - 0.6 km
  • Wat Mai - 8 min walk - 0.8 km
  • Morning Market - 8 min walk - 0.8 km
  • Night Market - 10 min walk - 0.9 km
  • Royal Palace Museum - 10 min walk - 0.9 km

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 10 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Atsalin - ‬3 min walk
  • ‪Indigo Cafe - ‬5 min walk
  • ‪Two Little Birds Cafe - ‬1 min walk
  • ‪4 Square Buffalo Yellow Duck Noodle - ‬2 min walk
  • ‪Bamboo Garden Restaurant - ‬5 min walk

About this property

Sanctuary Hotel

Sanctuary Hotel is just 2.6 mi (4.2 km) from the airport and offers a shuttle (available 24 hours). Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with Thai massages, facials, or body scrubs. An outdoor pool, a bar/lounge, and a fitness center are other highlights at this Colonial hotel.

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Whale-watching nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Pool loungers

Facilities

  • 5 buildings/towers
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Art gallery on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Reception hall
  • Colonial architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Tablet computer
  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding

Freshen up

  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include Thai massages, facials, body scrubs, and body treatments.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 for adults and USD 15 for children
  • Airport shuttle service is offered for an extra charge of USD 10 per vehicle (one way)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for USD 25.0 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard

Also known as

Sanctuary Hotel Luang Prabang
Sanctuary Luang Prabang
Sanctuary Hotel Hotel
Sanctuary Hotel Luang Prabang
Sanctuary Hotel Hotel Luang Prabang

Frequently asked questions

Does Sanctuary Hotel offer free cancellation for a full refund?

Yes, Sanctuary Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sanctuary Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Sanctuary Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Sanctuary Hotel?

Yes, there's free self and extended parking.

Is airport shuttle service offered by Sanctuary Hotel?

Yes, an airport shuttle is available. The charge is USD 10 per vehicle one way.

What are the check-in and check-out times at Sanctuary Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Sanctuary Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sanctuary Hotel also has a sauna and a fitness center, as well as a garden.

Are there restaurants at or near Sanctuary Hotel?

Yes, there's an onsite restaurant.

What's the area around Sanctuary Hotel like?

Sanctuary Hotel is in the heart of Luang Prabang, a short 8-minute walk from Morning Market and 10 minutes' walk from Royal Palace Museum.

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Reviews

Sanctuary Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.2

Staff & service

9.6

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • The pool was serene, clean, and a lovely place to cool off after a hot day. (3 reviews)
  • Breakfast offered a great choice with fresh options, pastries, fruit, eggs, and noodles cooked to order. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

A nice hotel within a short walk from the center

A nice and quiet hotel with pleasant staff...clean rooms and big garden

8/10 Very good

good hotel

comfortable stay, clean room and bath, but the electric cattle and air-con was old-fashioned

10/10 Exceptional

Hotel was extremely clean, the staff was so nice and helpful, they have bike for free that let you discover the city at your own pace. The rooms are spacious and the decoration is beautiful.
DIEGO ESCUAL, 3-night trip

8/10 Very good

although some aspects of the room could have been designed better (shower, patio access) it was a very nice room and the hotel and gardens are beautiful. I would definitely recommend this hotel.

10/10 Exceptional

A sanctuary in Luang Prabang!

The Sanctuary is a wonderful hotel for your stay in Luang Prabang. The staff could not have been more helpful nor more gracious. The breakfast included with our room was stellar and scrumptious with a variety of Laotian as well as western treats. The daily screening of the 1927 movie on Laos, Chang, is inspired. We loved our stay!

8/10 Very good

Pleasant,good location, neighboring property was noisy & it may be a concern to some but I did not mind. Staff very pleasant & helpful.

10/10 Exceptional

Loved it

The hotel is set in gardens and pond. The room we had - upgraded - was spacious and clean with all amenities provided and was next to the swimming pool. The breakfast building is positioned next to the pond and extends over it. The staff there were friendly and helpful. Reception staff were all incredibly polite and assisted with suggestions for our walks around town. We really did enjoy our stay and would definitely come again.
Kevin, 3-night trip

8/10 Very good

Location is great, comfortable and accommodating

The location of the hotel is right in the heart of the city. Close walk to all the restaurants, bars, rivers and the night market. You can walk to around the city easily from the hotel. The rooms were clean and serviced regularly. Our requests were done punctually by the friendly staff. We were also allowed a late check out. The Buffet breakfast was nice and set in a relaxing environment.
Luke, 4-night trip

8/10 Very good

Comfortable

Comfortable,but room internet connction isn't good( reception and restaurant is good).

4/10 Fair

Many Chinese . Noisy

a lots of Chinese , Korean . they are super noisy then I cannot stay comfortable. Breakfast , more than 5 staff monitor, gaze me then feel uncomfortable.

10/10 Exceptional

We absolutely loved our stay at The sanctuary. We were upgraded to a suite and the room was perfect with traditional style wood throughout. The breakfast was so good, a great choice and good coffee with lots to choose from. The pool was a lovely place to cool off after a hot day sight seeing and I can recommend a visit to their spa for a massage and facial . Lastly the staff are so tentative, kind and more than happy to help with anything you require. We booked for 5 nights and could have stayed longer, we will book back in on our way through luang next week. Thank you
Lake on the property
Walking distance to view The Alms ceramony.
Jen, 5-night trip

10/10 Exceptional

Maravillosa estancia

Hemos estado 3 noches y la atención personal ha sido maravillosa. Recuerdos para Noy siempre con una sonrisa y el servicio de masaje excelente. Si volvemos repetimos
MIQUEL, 3-night trip

10/10 Exceptional

Truly an Amazing Sanctuary

Amazing stay. I was well attended throughout. Yai and John and Lou and Non were all so accommodating. I felt like a very special guest
Leonardo, 4-night trip

8/10 Very good

Very enjoyable!

Very enjoyable stay. Only downsize as everywhere i probably go, the vegan options where insuficient. But thats nothing i would degrade a hotel for. I enjoyed the Stay very much.
Christoph, 4-night trip

2/10 Poor

Do NOT book the Superior room. All the other rooms are on the property. We checked in and they took us up a few stairs and our room is right above the reception desk. It is terribly noisy, no privacy, so uncomfortable and unsafe. You can hear everyone checking in and staff talking which means everyone can hear you. Right across drom room where staff sleep so noisy !!! We immediately asked to check out and for refund for not as advertised and told non refundable. We lost hundreds of dollars we checked out early as we couldnt stay. We gave it one night it was crazy loud. Not sure what its like to stay on property as our room was not. They wouldnt serve us hreakfast or coffee even though paid for it with room. SCAM!!!! Staff so rude and argumentative. I couldnt believe it. We are well traveled international travelers who travel several months a year. Manager so rude. This was worst experience we ever had.
Kelly, 3-night trip

10/10 Exceptional

Peaceful yet close to everything

We stayed 5 nights. The place was baby friendly. Everyone was very kind. Every time we opened the door, we had the wow feelings. The pond, flowers, design...
5-night trip

10/10 Exceptional

A real Sanctuary...

I had the pleasure of 8 nights here and an upgraded room also. My room was spacious, tasteful with comfy bed ad I had a generous shower and deep tub. I looked over onto the most stunning lily pond and palm gardens all kept beautifully by the ground staff. The pool was small, unheated, serene and clean. I swam every day. The breakfasts are full of fresh aswell as pastries, fruit with eggs and noodles cooked to order. Overall, a very stylish, central to everything, little oasis where the Asian architecture is nestled in lush greenery, bicycles are plentiful to hire at no charge and staff are extremely polite and helpful. I really loved it here and would recommend it for a restful break, a family stay or a night or two.
8-night trip

10/10 Exceptional

Magnifique

Superbe hotel, bien situe tout pres du Night Market, centre ville a pied. Accueil tres sympathique.
Marie, 3-night trip

10/10 Exceptional

Wonderful - we’ve stayed in many hotels in SE Asia, and this is the best so far.
Guy, 4-night trip

10/10 Exceptional

Eco friendly hotel ideally situated in Luang Praba

Due to an admin error on my part we arrived a day earlier than expected, the staff were very helpful and managed to get us into our rooms without any fuss. The hotel is beautiful, centrally located and the staff are very helpful. We had massages in the spa on a couple of days and again the staff were excellent. I cannot recommend this hotel enough.
Christopher, 4-night trip

10/10 Exceptional

Quality Accomodation, centrally located

Great location you can walk to the Night Market and central area. Excellent reception service. Speak English well. Room was cleaned daily. Breakfast was quality. Eggs to your liking. Speciality breads. Beautifully landscaped gardens create a relaxing ambience. Aircon & Sat tv worked well.
James, 3-night trip

10/10 Exceptional

Excellent emplacement, proche de tout, personnel à l’écoute, et l’hôtel au top! Petit déjeuner extra.
Shouthzen, 3-night trip

10/10 Exceptional

Väldigt nöjda

Vi hade 5 fantastiska dagar på hotellet. Ligger centralt. Har bra mat. Bra service. Hotellet ger verkligen en känsla av att man är i Laos.
Mats, 5-night trip

10/10 Exceptional

자연친화적인 호텔

호텔 정원과 연못등 자연친화적인 분위기가 너무 조앗어요! 조식훌륭합니다 수영장이 너무작앗어요 무료 바이크빌려서 아침에 매콩강 주변을 달렷어요 탁발하는 거리도 도보 10분 너무 조앗어요
BYONG CHUL, 1-night trip

10/10 Exceptional

The hotel was near from sightseeing spot. It was also good service and nice hospitality.
SHINSUKE, 2-night trip