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Hotel Isleño

2.5 star property
Beachfront hotel within walking distance of Isla Mujeres Ferry Terminal

Choose dates to view prices

Located in the heart of Centro - Supmza 001, Hotel Isleño offers a warm retreat with a sunny terrace, an arcade/game room to keep you entertained and a business center for your convenience. Connect to free WiFi in public areas and enjoy perks like tour/ticket assistance from the 24-hour front desk. Past guests praised the hotel's overall condition.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
  • Child-friendly activities

Main amenities (10)

  • Daily housekeeping
  • On the beach
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Arcade/game room
  • Front-desk safe
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Minibar
  • Arcade/game room
The current price is CNY444
CNY566 total
includes taxes & fees
May 24 - May 25

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk

Standard Double Room

7.6 out of 10
Good
(4 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Minibar, in-room safe, desk

Standard Double Room, Balcony

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Double Room, 2 Queen Beds, Balcony, City View

Premium Double Room, 2 Queen Beds, Balcony, City View | Minibar, in-room safe, desk

Premium Double Room, 2 Queen Beds, Balcony, City View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Queen Beds

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  • Pool
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
8.2 out of 10, Very Good, 1,000 reviews
The price is CNY588
CNY766 total
includes taxes & fees
May 22 - May 23
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About the neighborhood

Map
Francisco I. Madero no 8, Isla Mujeres, QROO, 77400

What's nearby

  • Miguel Hidalgo - 2 min walk - 0.2 km
  • beach near Centro - 2 min walk - 0.2 km
  • Isla Mujeres Cemetery - 5 min walk - 0.4 km
  • North Beach - 6 min walk - 0.6 km
  • Faro de Punta Norte - 6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 114 min drive

Restaurants

  • ‪El Patio - ‬2 min walk
  • ‪Sonny's Pizza - ‬2 min walk
  • ‪Los Burritos - ‬2 min walk
  • ‪Los Mariscos De Humo - ‬1 min walk
  • ‪Cafe Mogagua - ‬1 min walk

About this property

Hotel Isleño

  • When you stay at Hotel Isleño, you'll be in a great location, within just a 10-minute walk of Isla Mujeres Ferry Terminal and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Also, this hotel is within just a 10-minute walk of North Beach. Fellow travelers like the overall property condition.

At a glance

DONE

Hotel size

    • 15 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 AM
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • On the beach

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Mosquito nets
  • Arcade/game room

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Minibar

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Hotel Isleño

Hotel Isleño Isla Mujeres

Isleño Isla Mujeres

Hotel Isleño Hotel

Hotel Isleño Isla Mujeres

Hotel Isleño Hotel Isla Mujeres

Frequently asked questions

Does Hotel Isleño offer free cancellation for a full refund?

Yes, Hotel Isleño does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Isleño?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Isleño?

Sorry, there's no onsite parking at Hotel Isleño.

What are the check-in and check-out times at Hotel Isleño?

Check-in start time: 3 PM; Check-in end time: 11 AM. Check-out time is 1 PM.

Is there an onsite casino at Hotel Isleño?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (9.2 mi) and Dubai Palace Casino (9.4 mi) are both nearby.

What is there to do at Hotel Isleño and nearby?

Hotel Isleño has an arcade.

What's the area around Hotel Isleño like?

Hotel Isleño is in Centro - Supmza 001, a short 4-minute walk from Isla Mujeres Ferry Terminal and 6 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

8.2

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Beach
Lobby
Market

Reviews

Verified

10/10 Exceptional

Very clean and attentive front desk stafff
Patty, 7-night trip
Verified

10/10 Exceptional

Perfect location and friendly staff!
Chele, 5-night trip
Verified

6/10 Good

The hotel was central to everything and it was very easy to get around by just walking.
Chido, 1-night trip
Verified

10/10 Exceptional

Excellent budget hotel. Small number of rooms. Friendly staff. Clean, comfortable rooms. Short walk to north beach and restaurants.
John, 8-night trip
Verified

10/10 Exceptional

Great stay

Great stay (overnight). Good air conditioning (quiet). Staff were great, friendly and always smiling. Small balcony off room, 2 double beds, refrigerator, small bathroom with a large shower (shower head could use a tightening or replacement - water spraying over) Quiet location, close to board walk.
Brent, 1-night trip
Verified

10/10 Exceptional

The property has an excellent location. The staff was pleasant and helpful. The check in and check out process was easy. The only downside was the low water pressure. Otherwise, will probably stay again.
Tiffany, 1-night trip
Verified

8/10 Very good

Good find

A wonderful little hotel in an excellent location near market, golf cart rental, numerous restaurants and a few blocks from the beach. The front rooms were noisy at night, but with ac, no problem. I definitely would stay there again.
Frances, 6-night trip
Verified

8/10 Very good

The staff was very friendly and helpful. The room was clean with a large shower and plenty of hot water. The only reason I didn’t give 5 stars is there was a musty smell in my room.
Kate, 4-night trip
Verified

4/10 Fair

Isla Mujeres is a tiny island with many choices. Ive been coming here for 18 yrs. I needed a ladt minute room for a friend visiting. This hotel is in a PRIME location! The rooms are clean & very comfortable. The hotel itself is a disaster & poorly run. Xmas deco in February. Laundry, waterbottles, towels everywhere. Extremely rude staff. Balcony & stair railings broken. There is a reason that they were 3/4 empty at the peak of the season.
Douglas, 7-night trip
Verified

8/10 Very good

Only there for one night, but the room looked like the pictures and the staff was really friendly! Only negative was the temp in the shower
Henrik Forvik, 1-night trip
Verified

10/10 Exceptional

Great hotel....location perfect..near places to eat ,beach ,market...and just at the end of the busy area ..quiet at night....front desk and house keeping where great..room very big ..great TV..bathroom..very clean..i would stay here again..great hotel!!!!
Barry, 2-night trip
Verified

10/10 Exceptional

Great Place

A quiet, well maintained hotel. They are doing a great job with conservation on the tiny island. The internet worked well and the staff was very pleasant and attentive.
Gwen, 8-night trip
Verified

8/10 Very good

Great property for the price. Could use some updated bedding.
Renee, 3-night trip
Verified

10/10 Exceptional

Was great for a few days.
Matthew, 2-night trip
Verified

2/10 Poor

We got two rooms without blankets, they then told us that we should’ve looked at the pictures on the website and that rooms don’t come with blankets when we show them that on the pictures they do come with blankets. They said we are sorry we just don’t have any more. The staff was rude, very unprofessional, and they were dressed like gypsies and walked into my room barefoot. Would not recommend.
Kirill, 1-night trip
Verified

6/10 Good

When the Isleno was first built it was wonderful. State of the art electrical system, modern style. All good. Now it needs a major cleaning. Things have become dingy. The towels should have been moved to the cleaning rag department a long time ago. The place could be sparkling and beautiful. It is not.
David, 1-night trip
Verified

8/10 Very good

so so

We had tonget the front deskntpnsweep the floors as it was covered with hair. The mattress covers made sleeping awful all they did was make you sweat. Woke up several times soaked. Very disgusting
Mathew, 1-night trip
Verified

8/10 Very good

Great little hotel

I love the location. It was very clean and quiet. The A/C and shower worked great. The wifi worked fine and the beds were surprisingly comfortable. The young ladies that work there were very sweet and kept the place very clean. The men that worked there were very grouchy and lazy. I would stay here again. I would not recommend it for families as it does not have a pool or any accomodations for kids. The only issues I had was that I was under the impression by Expedia that my hotel had already been billed to my credit card, so when the guy at the desk wanted to collect again, I was a little miffed. He told me that this happens all the time with Expedia. My other hotels I stayed in during this trip in Mexico were all paid for prior to my arrival through Expedia. Not sure why the inconsistancy with Expedia. All in all, it was a good experience.
Verified

2/10 Poor

Hidden fees, shady operation, beware

BEWARE, hidden charges. Hotel manager tried to charge me extra for "local environmental fee" and when I disputed it stating I paid on hotels.com he said it was a separate charge. Extortion is what it is, when I agreed to pay it because I was tried and hot, attempted to use credit card and he said it would be DOUBLE the fee. Scam, should be removed from site. I would never stay here. Did I mention the scruffy dog that came out in the lobby to bark at us? What a joke of an operation. Stay far away!
Daniel J., 1-night trip
Verified

6/10 Good

Para una estadias rapida esta bien, no nos gusto que no tuvieramos nevera ni plancha.
Dianilda, 2-night trip
Verified

8/10 Very good

Bien ubicado

Bonito hotel
Dayris, 1-night trip
Verified

6/10 Good

Las habitaciones se ven bien, aunque la taza tenía un trozo de papel, yo digo que se le pasó limpiarla antes. Dan unas llaves para el cuarto y para la luz, la llave de la luz se rompe muy fácilmente entonces se tiene que tener cuidado, el control de la televisión no funcionaba y cuando los califiqué en google
Ulises, 1-night trip
Verified

6/10 Good

I like the hotel it had a lot of amenities such as a tv and fridge I just couldn't sleep at night sometimes because there was a bar across the street and because of the noise also the room I had was mid hotel so you can hear the reception at all hours talking. I did enjoy the room though as its close to everything and centrally located.
Danielle, 6-night trip
Verified

10/10 Exceptional

The staff was very friendly and helpful
Alexander, 3-night trip
Verified

8/10 Very good

Günstiges Hotel mitten in Playa Norte

Gute Lage, mitten in Zentrum, dafür Nachts etwas lauter. Fährhafen in 5min, Einkaufsstrasse in 1 Geh Minute erreichbar. Suaberkeit gut, Nachts ist das Hotel geschlossen, WLAN nur in Lobby verfügbar.
Aufgang zu den Zimmern
Zimmer 10X
Karin, 1-night trip